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"I enjoyed the area of the hotel. It’s not far from a lot of things. I also liked that they have balconies. What I disliked was the smell of the hotel. ... " More

By a verified traveler on Thu 28 Nov 2019

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Hotel Description

3.5-star hotel near Denver Zoo

Northeast Park Hill stay

Your stay at this Northeast Park Hill hotel places you within 6 miles (10 km) of Denver Zoo and Coors Field. 16th Street Mall and Colorado Convention Center are also within 6 miles (10 km).

Renovated in 2018

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like a free area shuttle.

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Aug 26 - Aug 27

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Balcony, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Denver East, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Denver East, an IHG Hotel

Everyone (10) Couples (3) Family (5)
5 out of 5
Nice

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 20, 2021 by Hotelmgmt

Thank you for the five stars! We're elated that your stay was outstanding, and we eagerly await your next visit at Holiday Inn Denver East - Stapleton!

1 out of 5
Horrible experience. We booked our room for the night in the early afternoon. We arrived to check in late, around 11PM. When we arrived, the hotel did not have a room for us. The hotel gave our room away to another guest. They did not call to inform us of this. The manager told us that she did not know what happened. It was 11PM, and we did not have a room. All rooms in Denver were booked. We had to drive hours to get another room. The room rates increase as availability decreases, because we booked early in the day we got a great rate. They replaced our booking with someone who showed up last minute, and were able to change them triple what we paid. My card was charged at time of booking and I have yet to receive a refund. Stay here and risk not having a place to sleep.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 19, 2021 by Hotelmgmt

Please accept our sincere apologies that we could not accommodate you on this occasion. Your experience, while unusual, was unfortunate, and we will work with our team to ensure this does not occur again. We hope to have a second chance to earn back your trust in us.

4 out of 5
I enjoyed the area of the hotel. It’s not far from a lot of things. I also liked that they have balconies. What I disliked was the smell of the hotel. As soon as we walk into the lobby from outside or step outside our room door it smelled like a dirty bathroom, or porter potty. Not sure if they were having sewer issues or what...

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 2, 2019 by HotelMgmt

We're sorry to hear your stay wasn't as comfortable as it could have been. Please know that this is far from the typical impression we provide our guests with, and we are working hard internally to ensure this remains an isolated incident. Still, we're glad to hear that our prime location could at least make your stay a convenient one. We hope to see you again soon, for a more enjoyable experience from check-in to check-out.

5 out of 5
The hotel is very nice and the staff is great. The only thing was I didn’t think my room was the cleanest. I found hair on one of the beds and one of my towels had grass on it. And our bathtub did not drain.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by HotelMgmt

Thank you for your kind feedback! Please know that should you be dissatisfied with any part of your accommodations, you may contact the front desk and we will do all we can to improve your stay. We hope to see you again soon, to show you just how much we mean that!

3 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by HotelMgmt

Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.

4 out of 5
The restaurant was very poorly ran. It took 2 hours to get 2 drinks and 2 appetizers.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 15, 2019 by HotelMgmt

We're terribly sorry to hear of your poor dining experience with us. Please know we are working closely with our staff to ensure they provide only the most expedient, excellent service going forward, to avoid any extended wait times like you experienced. All that aside, we're glad to hear the rest of our hotel could provide you with a relaxing stay! We hope to see you again soon, to show you just how much we've improved!

4 out of 5
Our room card would not work and no one said any thing like we are sorry this happen.

Posted by on May 20, 2019

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Comment from Hotel Management

May 24, 2019 by HotelMgmt

We're sorry to hear you experienced difficulties trying to enter your room. Please know that if you ever experience any difficulties entering your room, you may visit the front desk and we will happily issue you a new card. Additionally, please know that our key cards, like all hotels, demagnetize when in direct contact with a cell phone, so be sure to keep the two in different pockets. We hope you'll stay with us again soon, for a more universally enjoyable experience.

5 out of 5
Did very well handling a rush of people during a snow storm.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by HotelMgmt

Here at the Holiday Inn Denver East - Stapleton, we pride ourselves on excellent service no matter rain, snow, sleet or shine! We're elated to have provided that for you during your stay, and we hope to see you again soon!

3 out of 5
Very noisy. Able to hear elevator from room and guests in next room were loud into early morning hours.

Posted by on Dec 31, 2018

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4 out of 5
Great staff. Check in a breeze. Asked us which floor we wanted. Balconies nice but no furniture. Would have been nice to sit. Lobby was under construction and should be very nice when completed. Great stay overall.

Posted by on Aug 23, 2018

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About the Holiday Inn Denver East, an IHG Hotel

Location 3333 East Quebec Street, Denver, CO 80207

Property Features

Holiday Inn Denver East, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Denver East, an IHG Hotel. A free area shuttle within 1 miles is available. Parking is available for a fee. A complete renovation of Holiday Inn Denver East, an IHG Hotel was completed in November 2018. This 3.5-star Denver hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 11 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 1 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Denver East, an IHG Hotel offers 299 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Denver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.

Burgers and Crafts - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.50 and USD 13.00 for adults, USD 0 and USD 0 for children (approximately)
  • Self parking fee: USD 13.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Denver East Stapleton
  • Denver East Stapleton Holiday Inn
  • Holiday Inn Denver East
  • Holiday Inn Denver East Stapleton
  • Holiday Inn Stapleton
  • Holiday Inn Stapleton Hotel
  • Holiday Inn Stapleton Hotel Denver East
  • Stapleton Holiday Inn
  • Holiday Inn Denver East Stapleton Hotel Denver
  • Holiday Inn Denver East Stapleton Hotel
  • Holiday Inn Denver East
  • Holiday Denver East, An Ihg
  • Holiday Inn Denver East Stapleton
  • Holiday Inn Denver East, an IHG Hotel Hotel
  • Holiday Inn Denver East, an IHG Hotel Denver
  • Holiday Inn Denver East, an IHG Hotel Hotel Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.