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"I didn’t like that the lounge was closed and there was no breakfast. Especially since I asked about both when I booked the reservation and both was c ... " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

4-star hotel near Cherry Creek Shopping Center

Heart of Denver

Your stay at this Belcaro hotel places you within 3 miles (5 km) of Cherry Creek Shopping Center and National Jewish Health. Washington Park and Denver Botanic Gardens are also within 3 miles (5 km).

Renovated in 2020

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a lobby fireplace, and a computer station are also offered.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free local calls. Comforts include premium bedding and down comforters, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Nov 26 - Nov 27

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Denver Cherry Creek ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Denver Cherry Creek

Everyone (2) Family (2)
2 out of 5
Our hallway, room and elevator had a strong sewer smell. The front desk offered to move us, but we had dinner reservations and were just too tired when we returned. And it wasn’t just us as another couple commented that it was the same on their floor. I asked for a maintenance person to come and check, but as far as I know, that didn’t happen. Luckily I had brought some Lysol with me, so that helped. Additionally, we didn’t have my washcloths. We ended up using hand towels in the shower.

Posted by on Sep 29, 2021

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Comment from Hotel Management

Sep 30, 2021 by Customer Service

We appreciate your feedback, Teresa. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our room conditions and service were not on par with the high standard we're accustomed to sharing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of providing.

4 out of 5
I didn’t like that the lounge was closed and there was no breakfast. Especially since I asked about both when I booked the reservation and both was confirmed that Double Tree had both amenities.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 27, 2021 by Customer Service

We appreciate you sharing this positive rating, Michael! The comfort of our guests is important to us so we can't wait to see you back again at DoubleTree by Hilton Denver Cherry Creek. We want to share an even more enjoyable experience with you next time. Have a wonderful day!

4 out of 5
Nice staff! And my check in was great.. Great rooms

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 16, 2021 by DoubleTree Denver Cherry

Thanks for sharing your experience we look forward to your next visit with us.

2 out of 5
I did not enjoy that Shotgun Willies, Facinations and a Pot store with blaring lights like a casino was directly across the street. I was shocked- I remember stories about this place when I was young and then to be actually staring at it- unbelievable.... I was concerned about my truck parked out front all night.

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 23, 2021 by DoubleTree Denver Cherry Creek

Sorry that you did not like the area of town that you booked online. The area is very safe and located in a diverse part of the city.

1 out of 5
No amenities open no restaurant open still charging a lot per night. 3 night took an hour to extend my stay they could not find my reservation

Posted by on Aug 25, 2020

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About the DoubleTree by Hilton Denver Cherry Creek

Location 455 S Colorado Blvd, Denver, CO 80246

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 31:

  • Business center
  • Swimming pool

The property will be renovating from August 24 2021 to December 31 2021 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6226 square feet (578 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly DoubleTree by Hilton Denver Cherry Creek. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Denver Cherry Creek was completed in July 2020. This 4-star Denver hotel is smoke free.

  • 1 building
  • 270 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 6226 sq ft of conference space
  • 578 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Denver Union Station (8.8 km / 5.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Denver Cherry Creek offers 270 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Eggcetera - This restaurant specializes in American cuisine and serves breakfast only.

Flagstone's - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practice of: SafeStay (AHLA - USA); WELL Health-Safety Rating (IWBI); CovidClean (Safehotels - global expert); Ecolab (3rd party expert - Global); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Denver-Cherry Creek Holiday Inn
  • Holiday Inn Denver-Cherry Creek
  • Holiday Inn Hotel Denver-Cherry Creek
  • Holiday Inn Denver-Cherry Creek Hotel
  • Holiday Inn Denver
  • Holiday Inn Select Denver - Cherry Creek Hotel Denver
  • Holiday Inn Creek
  • Holiday Inn Denver Cherry Creek
  • DoubleTree by Hilton Denver Cherry Creek Hotel
  • DoubleTree by Hilton Denver Cherry Creek Denver
  • DoubleTree by Hilton Denver Cherry Creek Hotel Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.