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4.4 out of 5

"I loved the customer service we received at the front desk " More

By a verified traveler on Thu 05 Aug 2021

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Hotel Description

Dallas guestrooms with free WiFi

Close to airport

Within 3 miles (5 km) of this Dallas hotel, you'll find Addison Circle Park and Galleria Dallas. Also within 9 miles (15 km) are University of Texas at Dallas and Shops at Willow Bend.

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 97 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Nov 21 - Nov 22

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel

Everyone (4) Couples (5) Family (4)
4 out of 5
I loved the customer service we received at the front desk

Posted by on Aug 5, 2021

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5 out of 5
Priced right, well-kept , and convenient to an evening of dining and the entertainment. Will return!

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 9, 2021 by kC

Thank you for your recent stay and for taking the time to share your feedback!

3 out of 5
I didn't like that my did not cleaned doing my. My bed covers did not get changed. When I spoke to the front desk staff the apologized. And, said that I could get clean sheets and make it myself. I had dirty towels under my sink because housekeeping didn't get them. I had to also go down stairs to get clean towels

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 13, 2021 by KC

Thank you for the feedback

2 out of 5
Disappointed. The pool was out of service the whole time. A highlight for my girls. If I would have known we wouldn't have chose this hotel. They told us the PH was off to check the next day. The next day my girls headed down got in thinking it was good. I headed down asked for towels they said the pool was still not fixed. I told them my girls were in there. There where no signs up it wasn't blocked off at all. That ticked me off. It put my girls at risk. Granted we didn't ask but it wasn't posted either. It said free breakfast then we found out when we checked in we had to pay $10 for every extra person over 2. We said ok the first day. We had to fill out a sheet saying what we wanted and a midnight received a call double checking we were ok being charged exta for the 2 extra people we had. The food was rediculous for the price. I only got 2 hard voiled eggs my family said the food they got was gross. We decided to eat out after the first day and told them. They still charged us all the days and the one checking us out said a manager had to change that and there was none there so we have to call back later to deal with it. We also went down to get toilet paper water etc. and no one was around anywhere. So to say we were disappointed is really an understatement. We will not be returning to this hotel location.

Posted by , from Carrollton, Tx on Jul 26, 2020

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Comment from Hotel Management

Jul 28, 2020 by kc

Thank you very much for your recent stay with us, We appreciate your feedback that help us in-prove us as a team.

5 out of 5

Posted by on Jun 15, 2020

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Comment from Hotel Management

Jul 16, 2020 by KC

Thank you for the review!

4 out of 5

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 3, 2020 by Tracy N

Thank you for your review!

5 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 9, 2020 by Tracy N

Thank you for your feedback! We look forward to welcome you back soon.

5 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Feb 25, 2020 by Tracy Ng

Thank you for your review!

5 out of 5
Our room was right next to the elevators, but somehow managed to be very quiet. The beds were new and super comfy. The place seemed really new and the staff was very friendly. Overall a great experience.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 24, 2019 by Tracy N

Thank you for the awesome review! We are thrill that we had succeeded you expectation and looking forward to welcome you back soon.

5 out of 5
Great hotel to stay in. Loved it and will forsure book here in the future visits.

Posted by on Nov 13, 2019

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About the Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel

Location 14960 Landmark Boulevard, Dallas, TX 75254

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel. Free self parking is available. This Dallas hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Dallas North - Addison, an IHG Hotel offers 97 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Dallas North Addison
  • Holiday Inn Express Suites Dallas North Addison
  • Holiday Inn Express Suites Dallas North Addison

You should know

  • Pool access available from 10 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.