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4.0 out of 5

"Very comfortable room and bed, and space-age bathroom " More

By a verified traveler on Wed 31 Jul 2019

Hotel Description

Enjoy the free WiFi at this 3-star Crawley hotel

Close to airport

Stay at this Crawley hotel and you'll be within half a mile (1 km) of Manor Royal Business Park and 2 miles (3 km) of Crawley Town Hall. St. John the Baptist Church and County Mall Shopping Centre are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Self parking, a coffee shop, and a computer station are also offered.

Free WiFi, digital TV

The 141 guestrooms have TVs with digital channels and offer free WiFi and coffee/tea makers. Hair dryers, safes, and showers are also available.

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis London Gatwick Airport ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis London Gatwick Airport

Everyone (3) Couples (1) Family (2)
4 out of 5
Inexpensive, friendly staff, room small but comfortable.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 25, 2019 by John Goulding - Deputy General Manager

Thank you for staying here at the Ibis Gatwick and taking the time to post your feedback which is very much appreciated. I'm delighted to read you found the hotel to be good value for money and the staff here to be friendly. We hope to welcome you back in the near future.

4 out of 5

Posted by on Jun 21, 2019

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4 out of 5
Hotel is very clean & bare bones adequate. Comfortable beds. No wash cloths, 2 bath towels for 2 people & no hand towels. Dinner at the hotel was very good. Full breakfast not really worth the money as Continental breakfast had good assortment of items. Great for getting to the airport as shuttle runs every 20 minutes.

Posted by , from Florida on May 29, 2018

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4 out of 5
Very comfortable room and bed, and space-age bathroom

Posted by on Jul 31, 2019

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Comment from Hotel Management

Jul 31, 2019 by John Goulding - Deputy General Manager

Thank you for staying with us and taking the time to share your feedback. We hope to welcome you back in the near future.

4 out of 5

Posted by on Jun 10, 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly ibis London Gatwick Airport also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Crawley hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 5 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Gatwick Airport (LGW) (4 km / 2.5 mi)
  • Train station: Gatwick Express Station (4 km / 2.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Gatwick Airport offers 141 accommodations with safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include showers and hair dryers. This Crawley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10 AM.

Onsite venue - This restaurant specializes in international cuisine and serves dinner only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.95 per person (approximately)
  • Covered self parking fee: GBP 10 per night
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gatwick Airport ibis
  • Gatwick ibis
  • ibis Gatwick Airport
  • ibis Gatwick London
  • ibis London Gatwick
  • ibis London Gatwick Airport
  • ibis London Gatwick Airport Crawley
  • ibis London Gatwick Airport Hotel
  • ibis London Gatwick Airport Hotel Crawley
  • London Gatwick ibis
  • Accor London Gatwick Airport
  • Ibis Hotel Crawley
  • Ibis London Gatwick Crawley
  • ibis London Gatwick Airport Hotel
  • ibis London Gatwick Airport Crawley
  • ibis London Gatwick Airport Hotel Crawley

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.