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"The building itself is pretty unique. We did really appreciate the anniversary swans, note, and candy. Jacuzzi tub was nice. The elevators almost cut ... " More

By a verified traveler on Sun 08 Mar 2020

Hotel Description

4-star hotel near Horseshoe Council Bluffs

Near the airport

Within 2 miles (3 km) of this well-placed hotel, you'll find Mid-America Center and Harrah's Council Bluffs Casino. Also, Ameristar Casino Hotel at Council Bluffs is within half a mile (1 km) and Joe's Karting is within 2 miles (3 km).

Casino, indoor pool

A casino, 4 restaurants, and an indoor pool are all featured at this hotel. Enjoy the fitness center and perks like free self parking. You'll appreciate the spa tub, bar/lounge, and coffee shop.

Plasma TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 160 guestrooms also offer room service and plasma TVs with cable channels. Other amenities include premium bedding, free local calls, and free bottled water.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$124* Per night/room Jul 6 - Jul 7

Spa Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ameristar Casino Hotel Council Bluffs ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ameristar Casino Hotel Council Bluffs

Everyone (9) Couples (2)
1 out of 5
We won at the casino other than that it was terrible

Posted by on Sep 26, 2020

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3 out of 5
The building itself is pretty unique. We did really appreciate the anniversary swans, note, and candy. Jacuzzi tub was nice. The elevators almost cut people off, our chair had a nasty stain and carpet was freying. The room service menu was lacking enough we just went to a gas station for snacks.

Posted by , from Wayne on Mar 8, 2020

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Comment from Hotel Management

Mar 10, 2020 by Ameristar Council Bluffs

Hi J, thank you for sharing your experience with us. We are glad you chose to celebrate your anniversary with us. We do change up the room service menu a few times a year and I will be happy to forward your feedback to the room service team. We hope to see you again!

4 out of 5
Very nice and clean. Small rooms but very well appointed. Desk staff said I had a $25 credit for food being a first time visitor but food was still on my bill. Otherwise great.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 26, 2020 by Ameristar Casino

Thank you for your review! It's greatly appreciated and look forward to your next visit!

5 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 10, 2019 by Ameristar Council Bluffs

Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

4 out of 5
At check in, the room we reserved wasn’t available. Why is it called a reservation if a king room hasn’t been reserved? So, she tried getting us to take a jacuzzi room and at our expense! We ended up getting a double queen which was ok, a king would have been nicer, as reserved. The facility was beautiful and clean. Rooms were nice, clean and bedding was comfortable. Shower had great power. Used the little fridge but not the coffee maker. The buffet was ok. Nothing extraordinary. Loved the idea of the casino being on a riverboat. Didn’t know that when I booked. There is a awful smell when you get out of the car to enter hotel. I was told it was a factory plant close by. Wind happened to be blowing it in. I would recommend a stay here. I do hope they get their reservations straightened out tho.

Posted by , from Jackson, Mi on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Ameristar Council Bluffs

Deb, thank you for your review and feedback. Rooms are assigned based on availability at the time of check-in and we apologize if there was not a king room available when you arrived. We are glad that you enjoyed your visit once you were able to get into a room.

5 out of 5
It was a casino, great buffet and an excellent pool/spa

Posted by , from Kansas city on Jun 20, 2019

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Comment from Hotel Management

Jun 22, 2019 by Ameristar Council Bluffs

Ian, thank you for your review and feedback. We are happy you enjoyed your stay and look forward to your next visit.

5 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 26, 2019 by Ameristar Council Bluffs

Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

4 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 11, 2019 by Ameristar Council Bluffs

Thank you for your review. We are happy you enjoyed your stay and look forward to your next visit.

4 out of 5
Great fun, friendly service and if you fall into the category of enjoying midnight snacks then this is the place to be.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 5, 2019 by Ameristar Council Bluffs

Thank you for your review and feedback. We are glad you enjoyed your stay and look forward to your next visit.

4 out of 5
Hotel Staff and Room was good. Not very Impressed with Casino.

Posted by on Jun 20, 2018

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Comment from Hotel Management

Jun 21, 2018 by AmeristarCB

Thanks for taking the time to leave us a review and share your feedback. We're thrilled to hear that our team members helped make your visit more enjoyable.

About the Ameristar Casino Hotel Council Bluffs

Location 2200 River Road, Council Bluffs, IA 51501

Property Features

Ameristar Casino Hotel Council Bluffs offers its guests an indoor pool, a spa tub, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A casino, gift shops/newsstands, and concierge services are also featured at Ameristar Casino Hotel Council Bluffs. Self parking is free. Smoking is allowed in designated areas at this 4-star Council Bluffs hotel.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Casino
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Parking

Free self parking

Transport

  • Airport: Eppley Field Airport (OMA) (11.4 km / 7.1 mi)
  • Train station: Omaha Station (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Ameristar Casino Hotel Council Bluffs offers 160 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch plasma televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Riva Steak & Seafood - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Amerisports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open daily.

Bellas Bakery and Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Heritage Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Double Down Dogs - This restaurant specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 12.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameristar Casino Council Bluffs
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.