Skip to main content
Beginning of main content

"it was clean and very friendly staff A " More

By a verified traveler on Tue 20 Jul 2021

Enter dates to see availability

Hotel Description

Hotel near Horseshoe Council Bluffs in Council Bluffs

In suburbs

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Ameristar Casino Hotel at Council Bluffs and within 2 miles (3 km) of Horseshoe Council Bluffs. Mid-America Center and Harrah's Council Bluffs Casino are also within 2 miles (3 km).

Renovated in 2018

This hotel features an indoor pool and a 24-hour gym. Enjoy the spa tub and perks like free self parking and free WiFi. You'll appreciate the casino shuttle, 24-hour business center, and lobby fireplace.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 66 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$75* Per night/room Nov 7 - Nov 8

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites Omaha East-Council Bluffs ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Omaha East-Council Bluffs

Everyone (3) Couples (1) Family (2)
5 out of 5
it was clean and very friendly staff A

Posted by on Jul 20, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 26, 2021 by JAY SHAH

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jay Shah Operations Manager Comfort Suites Council Bluffs

4 out of 5
I liked the easy access to my room and i didnt like the fact that the hot tub in my rooms drain did not plug that is the only reason i wanted the room because of the hot tub

Posted by , from councul bluffs ia on Aug 25, 2020

Was this review helpful to you?
4 out of 5
Beds were very comfortable. Cookies in afternoon are a nice touch. Good location.

Posted by on Oct 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 10, 2019 by Jon Simerly, General Manager

Thank you for taking time to provide feedback regarding your stay. We are very glad you enjoyed your stay with us, and hope to see you again soon.

1 out of 5
Please check the reference case number 74627716. This hotel booked our room out from under us. We had even called around 2 pm to say we were going to be late getting there. When we got there they had no room. We were basically left homeless. I got on Travelocity and booked another hotel. Thank the Lord I found one.

Posted by on May 18, 2019

Was this review helpful to you?
Comment from Hotel Management

May 30, 2019 by Billy

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience we are working on addressing the issues you noticed so that we can continue to improve our hotel operations.

3 out of 5
Thanks a/c was broken and the maintenance guy claimed he fixed it but did nothing. The front desk was willing to move us to another room but it was too much of a hassle so we stayed in original room.

Posted by on May 15, 2018

Was this review helpful to you?
Comment from Hotel Management

Jun 7, 2018 by Billy

Thank you for sharing your experience at our hotel with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

5 out of 5

Stay was great!

We really enjoyed our stay there. Room was clean comfortable quiet. Breakfast included hot foods: eggs, sausage, waffles in addition to the regular fare. Hotel was very nice and affordable. We will definitely stay here again.

Posted by , from Minnesota on Aug 24, 2016

Was this review helpful to you?
4 out of 5

Great location

Great location for us. New we're attending a function at the Herry Dorley Zoo in Omaha and this hotel was very close, even though it was in Iowa.  Very nice room.  Clean room.  Great breakfast in the morning.

Posted by on Jun 15, 2013

Was this review helpful to you?
5 out of 5

The staff people are very helpful

We arrived a little bit early for check-in but our guest services assistant tried really hard to find us a room. She then gave us a time to return and allowed us to leave some of our belongings in the cool hotel as opposed to being in our hot car, in August. We got a bite to eat at an area restaurant(only 5 minutes by car) and relaxed. When we returned, our room was ready and in great shape. It even had a flat screen TV with all the channels that most people would want or need. The area is close to all the area attractions and the hotel has a great map for locating them.

Posted by , from omaha on Aug 17, 2011

Was this review helpful to you?
4 out of 5

Everything as it should have been. No bad surprises! Yeah!

Pros: Free breakfast, Free Internet
Cons: very small slow elevator
Very nice stay. Clean. Breakfast was good. Don't know that I'd consider it a "3 star" because it didn't offer anything that elevated it from the other hotels, but it was everything I expected. Good location. I'd definitely recommend.

Posted by , from Linwood, KS on Jun 13, 2011

Was this review helpful to you?
5 out of 5

A pleasant experience

I found the rooms to be very comfortable and clean. The staff was courteous and helpful. The biggest surprise was the quality of the complimentary breakfast which featured fresh, hot food including scambled eggs and biscuits and gravy.

Posted by on Sep 1, 2007

Was this review helpful to you?

About the Comfort Suites Omaha East-Council Bluffs

Location 1801 S 35th St, Council Bluffs, IA 51501

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Omaha East-Council Bluffs offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Comfort Suites Omaha East-Council Bluffs also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Comfort Suites Omaha East-Council Bluffs was completed in April 2018. This Council Bluffs hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Built in 1997
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Omaha Station (5.9 km / 3.7 mi)
  • Property shuttles: Casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Council Bluffs
  • Comfort Suites Hotel Council Bluffs
  • Comfort Hotel Council Bluffs
  • Comfort Suites Council Bluffs Hotel
  • Council Bluffs Comfort Suites
  • Comfort Suites Council Bluffs
  • Comfort Suites Omaha East-Council Bluffs Hotel
  • Comfort Suites Omaha East-Council Bluffs Council Bluffs
  • Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Omaha-Hotels-Comfort-Suites-Omaha-East-Council-Bluffs.h84726-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Omaha-Hotels-Comfort-Suites-Omaha-East-Council-Bluffs.h84726-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Omaha-Hotels-Comfort-Suites-Omaha-East-Council-Bluffs.h84726-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.