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 Council Bluffs •1 Room
 Council Bluffs • 1 Room
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Western Inn

2.5-star property
1842 Madison Ave., Council Bluffs, IA 1-855-201-7819

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3.8 out of 5
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See all 18 Travelocity Reviews

"We were very impressed with the friendliness of the staff, you can tell that they have been working on updates at the hotel. We enjoyed the breakfast ... " More

By a verified traveler on Mon 06 Mar 2017

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Council Bluffs hotel

In suburbs

Within 3 miles (5 km) of this Council Bluffs hotel, you'll find RailsWest Railroad Museum and Squirrel Cage Jail. Bayliss Park and Historic General Dodge House are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.

Free Internet, cable TV

The 51 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and free local calls. Other amenities include hair dryers, desks, and free toiletries.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$59* Per night/room Oct 24 - Oct 25

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Western Inn ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Western Inn

Everyone (13) Couples (2) Family (3)
4 out of 5
The room was clean and odor free. Decent size and beds were comfortable. Bathroom was very clean and had ample amenities. Breakfast was simple but food tasted fresh and good. Staff was friendly and helpful.

Posted by on Oct 17, 2019

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4 out of 5
Liked the free breakfast! Staff was super friendly!

Posted by on Sep 21, 2019

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4 out of 5

Posted by on May 19, 2019

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4 out of 5
I’ve stayed here twice now. The hotel isn’t luxury, for sure, but provides a decent place to stay for an economical price. It’s used less than the big chain hotels, so it’s quieter...which is great since my family has gotten the large, deep pool all to ourselves both time. Breakfast is ok, nothing fancy. Overall it’s a good choice for a quick one-night stay if you’re in town and want fairly quick access to the Omaha area.

Posted by , from Norwalk on May 13, 2019

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5 out of 5
This was a good deal at a good price. Enjoyed that we could walk for dinner & drinks to both 712 Eat Drink & the Spillway. Plan to stay again & bring bikes since it is close to the bike trail.

Posted by on Apr 23, 2019

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3 out of 5
Quality of beds was poor. Air freshener in hallway overwhelming.

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 30, 2019 by Western Inn Staff

Thanks for your feedback -- sorry about the beds we will get those replaced, but the reason we had to spray air freshener in the hallway was because we had guests in room 122 that were smoking marijuana in their room so heavily that the whole hallway smelled and we were having guests complain about the smell -- thank goodness for our non smoking agreement that we have all of our guests sign -- because these people not only will never be allowed to stay here again, but we have the right to charge them up to $150 for smoking in their room -- which we did -- sorry about air freshener being so strong

2 out of 5
Staff were very friendly and as helpful as possible. The first room I was given had a horrible smell and the carpet was damp. I was quickly relocated to a different room. In each room, the furniture was extremely outdated. The mattresses were thin, worn, and the springs were uncomfortable. Also near train tracks.

Posted by on Jul 18, 2018

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Comment from Hotel Management

Jul 18, 2018 by The Staff of the Western Inn

Thanks for staying with us. We're sorry you were unhappy and we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

Nice place to stay!

We were very impressed with the friendliness of the staff, you can tell that they have been working on updates at the hotel. We enjoyed the breakfast, we will stay here again.

Posted by , from B on Mar 6, 2017

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Comment from Hotel Management

Mar 8, 2017 by Western Inn Staff

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

4 out of 5

Great stay

The pool was awesome. Very friendly staff and very halpful. Would have loved queen beds butitwas comfortable. Thank you

Posted by , from H on Dec 19, 2016

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Comment from Hotel Management

Dec 22, 2016 by reservations@westerninncb.com

Thank you, Sue. We appreciate you taking the time to let us know about your stay. We will definitely take your recommendation about queen beds under advisement.

4 out of 5

Nice, quiet, clean, American managed property.

Pros: Location. Right off i-89
Cons: Need a hit tub
Location: Close to interstate, shopping, schools.
Always quiet, clean, and friendly. Haven't had a bad experience in 3 stays. I will be back

Posted by on Oct 17, 2016

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Comment from Hotel Management

Oct 19, 2016 by Western Inn Staff

Thank you for your feedback. We love hearing from our guests. We look forward to your next visit.

About the Western Inn

Location 1842 Madison Ave., Council Bluffs, IA 51503

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Western Inn. Free self parking is available. This Council Bluffs hotel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Omaha, NE (OMA-Eppley Field) (18.5 km / 11.5 mi)
  • Parking: Free self parking

Room Amenities

Western Inn offers 51 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 10 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within Omaha or Council Bluffs will not be allowed to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Western Council Bluffs
  • Western Inn Council Bluffs
  • Western Inn
  • Western Inn Hotel
  • Western Inn Council Bluffs
  • Western Inn Hotel Council Bluffs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.