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Best Western Crossroads Of The Bluffs

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

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Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub
Exterior
Indoor pool
Lobby sitting area

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
2216 27th Ave, Council Bluffs, IA, 51501
  • Horseshoe Council Bluffs
    ‪16 min walk‬
  • Mid-America Center
    ‪19 min walk‬
  • Henry Doorly Zoo and Aquarium
    ‪6 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(28 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(38 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Council Bluffs

Close to airport.Within 2 miles (3 km) of this Council Bluffs hotel, you'll find Horseshoe Council Bluffs and Mid-America Center. Joe's Karting and Western Historic Trails Center are also within 3 miles (5 km).

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Harrah's Council Bluffs Casino - 5 min drive - 3.3 miles
  • Henry Doorly Zoo and Aquarium - 6 min drive - 4.0 miles
  • CHI Health Center Omaha - 7 min drive - 5.1 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Travelcenters Of America - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Casey's - ‬4 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 107 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish, Urdu

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Exterior

Red Roof Inn & Suites Omaha - Council Bluffs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 1,003 reviews
$76 nightly
The price is $85
Aug 3 - Aug 4
Total includes taxes and fees
Red Roof Inn & Suites Omaha - Council Bluffs

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

How close is Best Western Crossroads Of The Bluffs to the airport?

Best Western Crossroads Of The Bluffs is 8.2 mi (13-min drive) away from the Eppley Field Airport (OMA) airport, the closest popular airport to the property.

Does Best Western Crossroads Of The Bluffs have an airport shuttle?

Airport shuttle services are not available at Best Western Crossroads Of The Bluffs.

How close is Best Western Crossroads Of The Bluffs to the beach?

This hotel is 6 mi (15-min drive) from Lake Manawa Beach and 13.4 mi (18-min drive) from Paradise Park Beach. Don't forget your sunscreen!

Does Best Western Crossroads Of The Bluffs offer free breakfast?

Best Western Crossroads Of The Bluffs offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Crossroads Of The Bluffs?

No, there is no casino at this hotel, but Horseshoe Council Bluffs (17-min walk) and Ameristar Casino Hotel at Council Bluffs (5-min drive) are nearby.

What time is check-in at Best Western Crossroads Of The Bluffs?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Best Western Crossroads Of The Bluffs?

This hotel offers free self parking.

Does Best Western Crossroads Of The Bluffs have a pool?

Best Western Crossroads Of The Bluffs does not have a pool.

Does Best Western Crossroads Of The Bluffs have a spa?

There are no spa services available at this hotel.

How close is Best Western Crossroads Of The Bluffs to downtown Council Bluffs?

Best Western Crossroads Of The Bluffs is 2 mi away from Council Bluffs.

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dan, St George

Stayed 1 night in Jun 2025

2/10 Terrible

Brittney

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled terrible like cigarettes the cubbard was broken and coming off the wall the table leg was broken it had a weird feeling we ended up not stay and finding a new hotel room
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. Would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly. Typical for properties of this type.
Stayed 1 night in Apr 2025

2/10 Terrible

Joy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We booked a room with a King bed. They were out when we arrived at 6:00 pm. . Television didn’t work in our room. Which after driving 550 miles, we wanted to relax and watch weather/news. As there were tornadoes..we wanted updates. We told front desk, they said we could move to a room upstairs. Which after they checked tv situation it was late.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was not up to date the bed was not comfortable. I booked a room with 2 queen beds and got a tiny room with 2 full beds. I would not recommend.
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Stayed 1 night in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
The rooms were nice and clean. The pool area was fun and very unique. The breakfast was very nice. The lack of an elevator was a problem. And being next to a huge truck stop was an issue for noise and feeling safe walking to the near by places to eat.
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol

Stayed 1 night in Feb 2025

6/10 Okay

Colton

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Douglas

Business traveler, Traveled with pets
Liked: Staff & service
Truck and train noises bled into the room. Bathroom had an awful smell and couldn’t locate it. Walls were thin and conversations bled in whenever people walked by or in the room next door.
Stayed 4 nights in Feb 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great with so many areas to sit and visit or to play cards. The rooms were updated and clean. The staff was so nice and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. Room was very clean and comfortable! Staff was very friendly and welcoming. Will definitely stay again!
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worked for me, but know you get what you pay for

Convenient location when passing thru. Quick check in. Rooms feel dated. Hot water barely existed, toilet paper was wet before use, shampoo bottle was used and empty. The bed worked fine, no complaints there. The breakfast looked and tasted like it was from the day before and I got there 30 minutes after it started
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Billi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked out over the pool area which made it rather humid, but overall nice room.
Stayed 1 night in Nov 2024