Holiday Inn Madison at The American Center by IHG

3.0 star property
3-star guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Exterior
1 bedroom, pillowtop beds, in-room safe, desk
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
5109 W Terrace Dr, Madison, WI, 53718
  • American Center
    ‪1 min walk‬
  • East Towne Mall
    ‪2 min drive‬
  • University of Wisconsin-Madison
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madison

In Madison .A stay at this hotel places you within half a mile (1 km) of American Center and 3 miles (5 km) of Token Creek Park. East Towne Mall and Token Creek Park Dog Park are also within 3 miles (5 km).

What's nearby

  • American Center - 1 min walk - 0.0 miles
  • East Towne Mall - 2 min drive - 1.4 miles
  • Madison Area Technical College - 4 min drive - 2.9 miles
  • University of Wisconsin-Madison - 17 min drive - 8.5 miles
  • Camp Randall Stadium - 18 min drive - 9.2 miles

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

3-star guestrooms with comfy beds
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2460 sq ft of conference space
  • 221 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

How close is Holiday Inn Madison at The American Center by IHG to the airport?

Holiday Inn Madison at The American Center by IHG is 6.2 mi (16-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

Does Holiday Inn Madison at The American Center by IHG have an airport shuttle?

Holiday Inn Madison at The American Center by IHG offers a free airport shuttle, available from 6:00 AM to 11:00 PM on request.

How close is Holiday Inn Madison at The American Center by IHG to the beach?

This hotel is 10.6 mi (18-min drive) from James Madison Beach and 12.5 mi (17-min drive) from Esther Beach. Don't forget your sunscreen!

Does Holiday Inn Madison at The American Center by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Madison at The American Center by IHG, but full breakfast is offered for a fee of between USD 10.00 and 20.00 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Madison at The American Center by IHG?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (13-min drive) is nearby.

What time is check-in at Holiday Inn Madison at The American Center by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Madison at The American Center by IHG?

This hotel offers free self parking.

Does Holiday Inn Madison at The American Center by IHG have a pool?

Holiday Inn Madison at The American Center by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Holiday Inn Madison at The American Center by IHG have a restaurant?

Holiday Inn Madison at The American Center by IHG is home to Geiers Grill, which features happy hour.

Does Holiday Inn Madison at The American Center by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Madison at The American Center by IHG to downtown Madison?

Holiday Inn Madison at The American Center by IHG is 6.7 mi away from Madison.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 617 reviews
Rating 8 - Good. 194 out of 617 reviews
Rating 6 - Okay. 51 out of 617 reviews
Rating 4 - Poor. 19 out of 617 reviews
Rating 2 - Terrible. 17 out of 617 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Need new AC unit, hard to sleep when it sounds like a train is going down a noisy track
Stayed 1 night in May 2025

10/10 Excellent

jodi

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities, room comfort

Disappointing

The heating/cooling unit did not work in our room, neither treadmill in the workout room worked, the hot tub was filled with children even during “adult” hour, and the food was not good
Stayed 1 night in Mar 2025

10/10 Excellent

Cayley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice. Even though I only stayed one night it was a great stay. Staff were quite friendly and the hotel was clean. I would stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

RODNEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Beautiful spacious room. Helpful staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was amazing, the staff was super friendly and helpful!! Definitely would book this hotel again!!!
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late and left early, it was clean and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Breakfast

The breakfast was Amazing! Rooms were very clean!! Rugs in hallways tripped you a bit.
Stayed 1 night in Mar 2025

10/10 Excellent

Nou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it;
Stayed 2 nights in Mar 2025

10/10 Excellent

Amelia

Stayed 1 night in Mar 2025

6/10 Okay

Mynda

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Needed hot water

I have stayed here several times over the years and have always been impressed. The staff is always friendly and helpful. Only complaint this visit was that there was no hot water, so the shower experience was pretty awful.
Stayed 1 night in Mar 2025

4/10 Poor

Tricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

The hotel was very dated. Carpets in the halls were loose and pulled away from floor. And there was no hot water for shower. Told the front desk at departure about hot water and they said nothing and seemed unconcerned
Stayed 1 night in Mar 2025

6/10 Okay

terrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might have been the nicest check in ever.
Stayed 1 night in Feb 2025

4/10 Poor

Yang

Disliked: Property conditions & facilities
The air con unit in my room is loud as a landing plane.
Stayed 1 night in Feb 2025

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Sad hot tub not working.
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient location
Stayed 2 nights in Dec 2024

2/10 Terrible

Nicholas

Stayed 1 night in Jan 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

10/10 Excellent

Eryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Check in was a breeze, friendly and informative ! Bar and Grill was delicious and waiter was fantastic! Breakfast was worth the $$
Stayed 1 night in Jan 2025