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Best Western Plus Columbia Inn

2.5-star property
2904 Clark Lane, Columbia, MO 1-855-201-7819
3.5 out of 5
Good!
See all 19 travelocity Reviews

"was a nice place to sleep, the breakfast room was a little small, but overall, it was good " More

By a verified traveler on Mon 18 Jul 2022

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Hotel Description

Hotel near University of Missouri in Columbia

In Columbia

You'll find University of Missouri and Landmark Hospital within 3 miles (5 km) of this hotel. Missouri Heart Institute and Stephens College are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Aug 14 - Aug 15

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Columbia Inn ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Columbia Inn

Everyone (12) Couples (2) Family (4)
4 out of 5
was a nice place to sleep, the breakfast room was a little small, but overall, it was good

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 19, 2022 by Guest Relations Specialist

We are so overwhelmed that you enjoyed your stay with us! It's so thrilling to know that you found our location so relaxing and convenient. We can't wait to serve you again!

2 out of 5
The property was in pretty bad shape. Our room was moldy and very musty smelling. The toilet flushed very slowly when we first got there and overflowed the next morning. They said they would come down and take care of it and never showed up. This place is a health hazard and gives Travelocity a bad name. The hot tub is sub par. Very disappointing.

Posted by on Jul 9, 2022

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Comment from Hotel Management

Jul 14, 2022 by Manager

Hello John, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

3 out of 5
Room was clean enough but the remodeling and painting seems to be taking a long timed,

Posted by on Jun 22, 2022

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Comment from Hotel Management

Jun 23, 2022 by Manager

Hello Donna, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

3 out of 5
Staff was friendly & helpful. Apparently renovations are going on in hallways & some rooms so there was some construction mess. Odd smell in hallways & room.

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 14, 2022 by Manager

Hello Molly,We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

5 out of 5
The flooring looks new, but no baseboards yet

Posted by , from ANCHORAGE on May 31, 2022

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Comment from Hotel Management

Jun 9, 2022 by Guest Relations Specialist

We are delighted to hear that we were able to provide you with such a memorable experience. Our goal is to make every guest's stay exceptional. We eagerly await your next visit!

1 out of 5
The sink wouldn’t drain. The highway noise was so loud you couldn’t sleep. The signs apologized for remodeling. Not dirty and rotten smelling hallways. Do not recommend a stay here. There are many other options for the price.

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 28, 2022 by Manager

Hello Mike,Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

1 out of 5

Posted by on Feb 9, 2022

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Comment from Hotel Management

May 11, 2022 by Manager

Hello Susan, On behalf of our entire staff thank you for staying with us and for rating your stay.,

4 out of 5

Posted by on Dec 28, 2021

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Comment from Hotel Management

Mar 29, 2022 by Manager

Hello Linda, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

5 out of 5

Posted by on Nov 21, 2021

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Comment from Hotel Management

Feb 20, 2022 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2 out of 5
Room was very dirty. Towels and sheets were old and dingy Bath tub was literally blank

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 22, 2021 by Manager

Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

About the Best Western Plus Columbia Inn

Location 2904 Clark Lane, Columbia, MO 65202

Property Features

Best Western Plus Columbia Inn offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Plus Columbia Inn. Free self parking is available. This Columbia hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Columbia Inn offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Best Western Plus Columbia Inn
  • Best Western Plus Columbia
  • Best Plus Columbia Columbia
  • Best Western Plus Columbia Inn Hotel
  • Best Western Plus Columbia Inn Columbia
  • Best Western Plus Columbia Inn Hotel Columbia

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.