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"everything was great, i have no complaints. very clean " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

Beachwood guestrooms with kitchens

In Beachwood

You'll find ETON Chagrin Blvd Shopping Center and Maltz Museum of Jewish Heritage within 2 miles (3 km) of this hotel. Also, The Temple Tifereth Israel is within 3 miles (5 km) and St Dominic Catholic Church is within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 113 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$64* Per night/room Mar 31 - Apr 1

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - Cleveland - Beachwood ratings based on 20 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America - Cleveland - Beachwood

Everyone (11) Couples (1) Family (2)
4 out of 5
everything was great, i have no complaints. very clean

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Hotel Management

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management

5 out of 5
That the hotel had a built in kitchen and breakfast

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Hotel Management

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed our grab-and-go breakfast we offerings and the fully equipped kitchen. We hope to see you again soon. Sincerely, Hotel Management

2 out of 5
Room wasn’t ready until 3:45. Sat in lobby since 3:00. They apologized but that didn’t do anything to make it better. Overall hotel was a 2-3 stars. Not appealing or clean. Nothing was in the kitchen. No glass or silverware. You have to place an order with front desk for a package of eating and cooking supplies. Forget it. Any hotel has an ice bucket and a couple glasses. Not one glass. I will never be back.

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 17, 2019 by Hotel Management 

Thank you for being our guest. We do apologize that your room wasn't ready by our posted check-in time. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. We are sorry for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management

1 out of 5
We had no remote for our tv....they had to take one from a clean room....this took approx 45 minutes to remedy...our showerhead was a handheld with nowhere to attatch you just had to lay it down there wereno dishes or silverwear no coffee pot...the "breakfast" was poor...ciffee instant oatmeal or granola bar....totally disappointed

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Hotel Management

Thank you for your recent stay at our hotel. We apologize for your disappointment with our breakfast offerings and for the difficulties you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will reconsider and stay with us again so that we can provide you with the type of service that makes you appreciate staying with us. Sincerely, Hotel Management

4 out of 5

Posted by on Aug 15, 2019

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3 out of 5
Yo much to type . I would rather have someone call me to talk to someone personally .

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Hotel Management

We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

1 out of 5
1st room(235) had bed bugs! 2nd room, the bed didn't have a top sheet and desk chairs were filthy!

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Hotel Management

Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management

2 out of 5

Posted by on May 27, 2019

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3 out of 5

Posted by on May 19, 2019

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2 out of 5
The room was dirty with stains on the walls. The room smelled bad. The linen looked like it had not been changed. There were no glasses in the room for water. The breakfast consisted of coffee and granola bars. Will not stay there again!

Posted by , from Des Moines, IA on Mar 15, 2019

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Comment from Hotel Management

Mar 16, 2019 by Hotel Management

Douglas, thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t you experience. Your feedback regarding the housekeeping issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Please consider giving us a chance to improve our impression on you on your next visit to our area. Sincerely, Hotel Management

About the Extended Stay America - Cleveland - Beachwood

Location 3820 Orange Pl, Beachwood, OH 44122

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Cleveland - Beachwood also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Beachwood hotel is smoke free.

  • 113 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (33.6 km / 20.9 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Cleveland - Beachwood offers 113 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Beachwood
  • Extended Stay America Cleveland Beachwood
  • Extended Stay America Cleveland Hotel Beachwood
  • Beachwood Extended Stay
  • Extended Stay Beachwood
  • Extended Stayamerica Cleveland Beachwood
  • Extended Stay America Cleveland Beachwood Hotel
  • Extended Stay America - Cleveland - Beachwood Hotel
  • Extended Stay America - Cleveland - Beachwood Beachwood
  • Extended Stay America - Cleveland - Beachwood Hotel Beachwood

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Cleveland-Hotels-Extended-Stay-America---Cleveland---Beachwood.h878473-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.