Terminal Tower! Dwntwn, Stadium, Casino, R&RHoF

Welcome to our luxurious Cleveland apartment, where classic charm meets modern comfort for an unforgettable stay.

Nestled in the vibrant heart of the city, our residence offers proximity to iconic landmarks without compromising on privacy.

WE OFFER:

- High-Speed Wi-Fi
- Air Conditioning
- Heating
- Washer/Dryer
- Gym (In the building)
- Nearby PAID Parking Options

Indulge in some retail therapy at the on-site mall or try your luck at the connected casino.

Renowned institutions like the Cleveland Clinic and University Hospitals are just moments away.

Explore top attractions like Rocket Mortgage Fieldhouse, Progressive Field, and Playhouse Square, all within easy reach.
Immerse yourself in culture at nearby museums or enjoy a serene walk by picturesque Lake Erie.

With an eye for detail, our apartments radiate charm. From the spacious living room to the fully equipped kitchen and tranquil bedroom, every space is designed for comfort.

LIVING ROOM
Relax in our spacious living room, designed for comfort and leisure.

- Plush Seating Area with Pillows
- Flat-Screen TV
- Coffee Table

KITCHEN & DINING
Experience culinary freedom in our fully equipped kitchen, complemented by a cozy dining space.

- Microwave
- Stove
- Oven
- Refrigerator/Freezer
- Dishwasher
- Toaster
- Sink with Hot & Cold Water
- Glasses, Silverware, Pots & Pans
- Dining Table with Chairs

BEDROOM
A tranquil retreat after a day in the city.

- Comfortable Beds with Pillows, Linens, and Sheets
- Wardrobe with Hangers and Shelves

BATHROOM
Modern and stocked with essentials for your convenience.

- Shower
- Wash Basin
- Mirror
- Toilet
- Towels
- Essential Toiletries

PARKING
Optional parking is available at Tower City Center Garage for $45 per night, per vehicle, with unlimited in-and-out privileges during the covered dates. The parking pass can be purchased through your guest portal.

Other nearby paid parking options include:
JACK Casino South Garage
ParkABM Renaissance Surface Lot

GETTING AROUND
RTA rail and bus service
Uber and Lyft

✔ The apartment is exclusively yours during your stay. Relax and make yourself at home.
✔ This property has a 24/7 Security Team on site.
✔ You will be given your own Key Card for elevator lobby access during your stay.
✔ Unique Key Code for your room will be provided on your check-in day.
✔ Gym is located at the 15th floor of the building.

For any communication needs, please message us through the app.

Rest assured, your well-being is our top priority. After each stay, we meticulously adhere to a rigorous cleaning regimen to ensure a pristine environment for our guests.

GUEST VERIFICATION AND IMPORTANT PRE-STAY REQUIREMENTS

To receive check-in instructions and access the property, guests must complete all required pre-stay steps before arrival.

To comply with legal requirements and property security standards, all guests are required to complete verification before their stay. This may include providing a recent selfie, a valid government-issued photo ID, confirming contact information with the on-site security team, signing a rental agreement, and completing verification through our secure guest portal—SuiteOp. In certain cases, additional screening may be required before access is approved.

All information collected is used strictly for reservation screening, identity verification, legal compliance, and property protection purposes. It is not used for any unrelated purpose.

By confirming your reservation, you agree to the following terms:

« You agree to follow all house rules and understand that fees may apply for any violations.
« You understand that a recent selfie and valid government-issued ID may be required before check-in.
« You understand that check-in instructions and property access may be withheld until verification is complete.
« All guests are subject to verification checks.
« Required information must be submitted within 24 hours of booking.
« For same-day bookings, required information must be submitted within 1 hour of booking.
« We reserve the right to cancel reservations that do not meet our verification criteria.
« We reserve the right to cancel or decline reservations from local guests.
« Guests must either purchase property damage protection through VRBO, if available, or provide the required refundable security deposit through VRBO at the time of booking. Once completed, the host will charge a default $1 authorization to keep a card on file for any incidentals, damages, violations, missing items, excessive cleaning, unpaid fees, or house rule violation charges not covered by the VRBO protection or VRBO security deposit hold. If neither option is completed, the host will collect a mandatory $250 refundable damage deposit directly before check-in. The deposit will be refunded 7 days after check-out, provided there are no damages, violations, missing items, excessive cleaning, unpaid fees, or outstanding charges.

All guest names must be provided before arrival. The booking guest’s name must match the ID provided. If the names do not match, access may be denied, and the reservation may be canceled with no refund.

ADDITIONAL NOTES

For security purposes, surveillance cameras are installed in the hallways. A Minut device is installed inside the unit to monitor noise levels.

PET POLICY

Pets are welcome with a 25 lb weight limit. Please notify us in advance if you are bringing a pet. Failure to disclose a pet may result in cancellation.

A separate pet fee applies per pet and is separate from cleaning fees. Pet fees will be collected after check-out:

1–4 nights: $25 per night, per pet
5–29 nights: $200 per pet
30+ nights: $300 per pet

A maximum of 2 pets are allowed. Only cats and dogs are permitted. Any undisclosed pets will incur doubled fees and may result in additional cleaning fees, deodorizing fees, pest treatment fees, damage charges, or cancellation.

FEES AND PAYMENTS

In addition to your initial reservation costs, all fees for extra services, accommodation charges, pet fees, violation fees, additional cleaning, damage-related charges, and any other payments made during your stay are strictly non-refundable.