Heart of Chicago
At this River North hotel, you'll be within a 5-minute walk of Chicago Riverwalk and Merchandise Mart. Skydeck Ledge and Willis Tower are also within 2 miles (3 km).
This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.
Free WiFi, refrigerators
The 521 guestrooms feature comforts like premium bedding and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and hair dryers. Housekeeping is available on request.
Sep 22, 2020 by Mart Plaza
Dear Luvlie, It is with great regret to learn of the challenges experienced during your recent stay and we apologize for providing anything less than a 5-star experience. Please note that free parking is not available at the hotel unless a valid parking package is purchased at the time of reservation. While the Front Desk Agent may have agreed to waive the fist day of parking as a courtesy, parking in the Wolf Point Parking Garage is $56 per day. Thank you for taking the time to share your feedback - your comments have been provided to the management staff as the hotel is always looking for ways to improve our service and offerings for our guests.
Aug 5, 2020 by Mart Plaza
Thank you for choosing the Holiday Inn!
Dec 9, 2019 by Mart Plaza
Dear Guest, Thank you for sharing your 5-star experience on Travelocity!
Oct 23, 2019 by Mart Plaza
Thank you so much for your review. We appreciate your honest feedback and have already shared your review with our staff so we may work towards correcting these issues. We hope you grant us another opportunity to host you in the future as we would love to improve upon your initial stay!
Oct 14, 2019 by Mart Plaza
Dear Tamie, Thank you for taking the time to share your experience on Travelocity. While the hotel certainly tries its best to accommodate our guests' requests, we apologize we were not able to fulfill your requests during your recent stay as the number of adjoining rooms at the hotel are limited. We hope our friendly staff, scenic cityscape views, and central downtown location were the highlights of your experience.
Oct 14, 2019 by Mart Plaza
Dear Guest, Thank you for choosing the Holiday Inn on Travelocity!
Aug 5, 2019 by Mart Plaza
Dear Guest, We appreciate the 5-star rating on Travelocity!
Jul 10, 2019 by Mart Plaza
Dear Guest, Thank you for sharing your experience on Travelocity, but it appears your full review was not posted. If there were any issues experienced during the check in or check out process we do apologize and ask that you please contact the hotel directly if there were any issues that still needed to be resolved.
Jun 19, 2019 by Mart Plaza
Dear Guest, Thank you for choosing the Holiday Inn!
Holiday Inn Chicago-Mart Plaza River North offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/café on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago-Mart Plaza River North. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Chicago-Mart Plaza River North offers 521 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to noon and on weekends from 6:30 AM to noon.
Merchants Market - Onsite coffee shop. Open daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.