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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property
3-star hotel near Merchandise Mart

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Lobby
Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Place, Millennium Park
    ‪18 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Skydeck Ledge and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 14 min walk - 0.8 miles
  • Michigan Avenue - 15 min walk - 0.8 miles
  • Millennium Park - 18 min walk - 1.0 mile
  • Art Institute of Chicago - 2 min drive - 1.1 miles

Getting around

  • Merchandise Mart Station - 6 min walk
  • Millennium Station - 18 min walk
  • Chicago Midway Airport (MDW) - 38 min drive

Restaurants

  • ‪Gibsons Italia - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Waterview - ‬1 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

3-star hotel near Merchandise Mart
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart by IHG was completed in July 2022.

This 3-star Chicago hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Hilton Chicago/Magnificent Mile Suites
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 3,858 reviews
$101 nightly
The price is $118
Mar 5 - Mar 6
Total with taxes and fees
Hilton Chicago/Magnificent Mile Suites

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 63 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Frequently asked questions

How close is Holiday Inn Chicago Dwtn - The Mart by IHG to the airport?

Holiday Inn Chicago Dwtn - The Mart by IHG is 11.4 mi (38-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Chicago Dwtn - The Mart by IHG?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Dwtn - The Mart by IHG on Mar 22, 2026 start from 123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Chicago Dwtn - The Mart by IHG.

How close is Holiday Inn Chicago Dwtn - The Mart by IHG to the beach?

This hotel is 1.6 mi (15-min drive) from Ohio Street Beach and 2.4 mi (18-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Holiday Inn Chicago Dwtn - The Mart by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn Chicago Dwtn - The Mart by IHG, but buffet breakfast is offered for a fee of between USD 26 and 32 for adults, USD 16 and 23 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to noon.

Is there a casino at Holiday Inn Chicago Dwtn - The Mart by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (18-min walk) is nearby.

What time is check-in at Holiday Inn Chicago Dwtn - The Mart by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Holiday Inn Chicago Dwtn - The Mart by IHG?

Free parking is not available at this hotel. Self parking is available for USD 63 per day.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a pool?

Holiday Inn Chicago Dwtn - The Mart by IHG features an indoor pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Chicago Dwtn - The Mart by IHG to downtown Chicago?

Holiday Inn Chicago Dwtn - The Mart by IHG is 0.8 mi away from Chicago.

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1415 out of 2191 reviews
Rating 8 - Good. 418 out of 2191 reviews
Rating 6 - Okay. 187 out of 2191 reviews
Rating 4 - Poor. 86 out of 2191 reviews
Rating 2 - Terrible. 85 out of 2191 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ilana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay, the property had an amazing view you couldn’t beat. Convenient and right in walkable distance to a lot of things! The staff was very nice, will be returning!
Stayed 3 nights in Nov 2025

8/10 Good

Raymundo

Liked: Cleanliness
Stayed 5 nights in Nov 2025

6/10 Okay

Marium

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful of hidden taxes and parking fees that got to be quite expensive
Stayed 4 nights in Nov 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a convenient stay for downtown and with parking for the extra fee made staying downtown much easier. Hotel was clean and staff were very nice. However, we did ultimately choose this hotel for the “heated swimming pool” per our kids input. The pool and pool area were both freezing and we were not able to enjoy this. If you’re staying for the pool, don’t.
Stayed 2 nights in Nov 2025

8/10 Good

Zahra

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jhoan

Liked: Cleanliness, amenities, property conditions & facilities
Recomendado 100% las habitaciones impecables, las instalaciones todo genial..!
Stayed 2 nights in Nov 2025

4/10 Poor

Alicia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I am writing to express my dissatisfaction with several issues we experienced during our recent stay. We originally booked a room for Saturday but added Friday night as well due to the incoming snowstorm. When we checked in, we hoped the two nights could be combined so we could remain in the same room for the duration of our stay. Unfortunately, this did not happen, creating unnecessary inconvenience. We also dealt with a leaky sink pipe, which resulted in us having to move rooms three different times. At one point, we were placed in a smaller room, and the staff member assisting with the room change appeared inconvenienced and unwilling to help us secure a comparable room. Only after multiple moves were we finally placed in a room similar to what we originally booked. While we were offered a $30 refund, we feel this did not adequately reflect the amount of disruption, inconvenience, and time lost during our stay. Given the repeated room changes, the downgrade, and the overall inconvenience, we believe a more appropriate resolution should have been offered. Additionally, the customer service at the concierge desk was disappointing. Several staff members were not polite, and the woman who checked me out on Sunday was especially rude and unfriendly. Her attitude left a very negative final impression on our stay. Overall, the repeated room issues, lack of helpfulness, and poor customer service made our stay far less enjoyable than expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

10/10 Excellent

Ahmed

Stayed 2 nights in Nov 2025

6/10 Okay

Sonia Joselyn Robles

Traveled with family
Disliked: Cleanliness
The pictures online look very different from what the place actually looks like. There was only one water station instead of one on each level, and the facility wasn’t as clean as expected.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2025

4/10 Poor

laura giovanne

Stayed 2 nights in Nov 2025

8/10 Good

Kyan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
room was good,location was perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

8/10 Good

JOHNNY

Stayed 2 nights in Nov 2025

8/10 Good

Alice

Traveled with group
Liked: Cleanliness, amenities
Location was perfect for us
Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel was very convenient as I had business at The Mart. It was clean, the room was nice and the staff I encountered were friendly. My only complaint would be the navigation of the building. It was a little annoying having to go up one elevator and across a lobby to another elevator just to get to my room. Overall I would recommend it if you want to be in that area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teliah Rashae

Stayed 3 nights in Nov 2025

8/10 Good

Valerie

Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Stayed 1 night in Nov 2025