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"Hotel AC unit was so loud, could barely sleep. Staff excellent. No problems with booking. " More

By a verified traveler on Thu 21 Jun 2018

Hotel Description

4-star boutique hotel near Northwestern Memorial Hospital

In shopping district

With a stay at this Near North Side hotel, you'll be steps from Northwestern Memorial Hospital and Ann and Robert H. Lurie Children's Hospital. Water Tower Place is 0.5 mi (0.8 km) away.

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a lobby fireplace, and express check-out are also on offer.

Free Internet, iPod docks

Boasting comforts like premium bedding and down comforters, the 215 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, refrigerators, and coffee/tea makers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101 per night

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Lower Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cambria Hotel Chicago Magnificent Mile ratings based on 62 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cambria Hotel Chicago Magnificent Mile

Everyone (16)
3 out of 5
They insisted that the room be paid upfront. Which, in my experience, is not standard protocol when staying at a hotel. You're charged when you check out.

Posted by , from California on Jun 4, 2019

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Comment from Hotel Management

Jun 7, 2019 by Steven B.

Hello, My name is Steven. If I may, allow me to clear this up. We do authorize the card upon check in. As you stated earlier we charge during check out. Unless you are using a debit card. If you are using a debit card, we do take the funds off and refund the money back top you which takes a couple of days.

5 out of 5

Posted by on Apr 4, 2019

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2 out of 5
The property was located in nice area and lobby rooms were clean and fresh...

Posted by on Mar 11, 2019

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5 out of 5
Nice hotel, close to everything. Shopping, food, alot of attractions nearby. Can basically walk to just about everything and see the city while you do it!

Posted by on Jan 14, 2019

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3 out of 5
Hotel AC unit was so loud, could barely sleep. Staff excellent. No problems with booking.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Aug 5, 2018 by Danielle

Thanks for staying with us. We appreciate your feedback!

2 out of 5
My husband and I got in at around 10:30 on a Sunday night. We saw people heading to their rooms, but we were told at the front desk that they were having AC problems and we were being sent to another hotel. They quickly pointed out directions and sent us on our way around the corner to the Warwick Allerton Hotel. We didn't get any apologies for the late-night inconvenience, and we're still a little confused how other people were there, yet we had been bumped. I never actually got to see the room I paid for, so I can't really rate that with any authority, but the room we were put in at the other place was a room with a double bed and we were supposed to have two queens. Not really a great experience while traveling, and not a very helpful/informative staff.

Posted by on Jun 20, 2018

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Comment from Hotel Management

Aug 5, 2018 by Danielle

Thanks for staying with us. We appreciate your feedback! I apologize your stay was not up to par. Please let me know if there is anything we can do to make your stay more pleasant next time.

5 out of 5

Great hotel!!!!

The room was great, very comfortable beds and specially the pillows made my night and my dauther’s a relaxing time after a road trip. Only complaint: the room was warmer when we turned out the heat, lol.

Posted by , from connecticut on Mar 15, 2018

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2 out of 5

This hotel needs work.

Pros: Friendly staff
Cons: Update the rooms and take care of their insect problem
Location: The hotel was only one block away from the Magnificent Mile and very close to Northwestern University's medical campus
We arrived in a rainy downpour, and the staff who greeted us at the door, and took care of the valet were wonderful. The front desk staff and all the hotel employees were friendly and welcoming. But I was very disappointed with the cleanliness and the overall condition of our room. I do understand that they were in the process of renovating other floors, but our room was well below what I thought a hotel room should be in this stretch of downtown Chicago. The carpet was dirty. The bathroom sink took a long time to drain. And to top it all off, Saturday morning we found a two and half inch long bug climbing our window curtains. There was a $6 dollar a day service charge for the good care that the hotel staff provided....which was no more than any other well run hotel. Its pretty unlikely that I would recommend this hotel, or recommend it to a friend.

Posted by , from Cincinnati, OH on May 14, 2017

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5 out of 5

Some funky, some modern, great location

Location: The lobby coffee bar was great with Intelligentsia coffee. Top floor bar happy hour had great location, but $2 appetizers were a joke. Tiny.
Loved the decor, bathroom, headboards, and space. Appreciated the fridge and the friendly front desk. Fitness room was ok, not great but serviceable. Lobby was funky and cool. Great stay overall

Posted by , from Raleigh NC on Nov 14, 2016

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3 out of 5

Great location but hotel itself needs improvement

Great location, walking distance to Michigan Ave, various bus and L stops. Clean, and staff was very helpful. Doormen were super friendly! However, for downtown Chicago and the price you pay, Mile North should make several improvements. We had multiple issues with our keycards. (They still use the older version of magnetic, inserting cards) We had a "suite" and the bed was a very uncomfortable, double (not even queen!) sized bed. Bathroom had no fan and no towel racks or robe hooks (other than inside the shower). Sink was inside the room with toilet and shower, making it difficult for a family of four to all get ready at once. We did not bring a car, but be aware that the parking was $62 PER DAY! Wifi is additional EVEN IN THE LOBBY. They will also automatically charge you a ridiculous "resort fee" for fitness center (which we never used) and a "business center". (which was 2 iMacs in the middle of the lobby) Plan on paying additional for breakfast, too. The hotel boasts of a rooftop with spectacular views, however they do not allow access before 5pm and no one under 21. We asked if we could just take our kids up just for a few minutes during the day or before they opened as a bar and were told no, which was surprising. The lobby bar closed at 10:30pm even on weekends (never stayed at a hotel which the bar closed that early) and the rooftop bar had private events 2 out of 3 nights we were there. If one wanted a late-night drink, you'd be out of luck.

Posted by , from St. Louis, MO on Aug 23, 2016

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About the Cambria Hotel Chicago Magnificent Mile

Location 166 E Superior Street, Chicago, IL 60611

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Cambria Hotel Chicago Magnificent Mile. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 215 guestrooms or units
  • 29 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (21.7 km / 13.5 mi)
  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Cambria Hotel Chicago Magnificent Mile offers 215 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Barista Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

52Eighty Rooftop Lounge - This rooftop bar specializes in American cuisine and serves light fare only. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 9.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Valet parking fee: USD 62.00 per day (in/out privileges)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago MileNorth
  • MileNorth
  • MileNorth Chicago
  • MileNorth Hotel
  • MileNorth Hotel Chicago
  • Affinia Chicago Hotel Chicago
  • Affinia Hotel Chicago
  • Chicago Affinia Hotel
  • Cambria Hotel Chicago Magnificent Mile
  • Cambria Chicago Magnificent Mile
  • Cambria Hotel Magnificent Mile
  • Cambria Magnificent Mile
  • Cambria Hotel Suites Chicago Magnificent Mile

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.