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Hotel Audrey

4-star property
166 E Superior Street, Chicago, IL 1-855-201-7819

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3.8 out of 5
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See all 24 Travelocity Reviews

"We’ve stayed at this property many times when it was Cambria, huge difference in new ownership. Check-in was not a pleasant experience and when we nee ... " More

By a verified traveler on Tue 20 Jul 2021

Points Of Interest

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Hotel Description

4-star boutique hotel near Ann and Robert H. Lurie Children's Hospital

Beach, shopping nearby

A stay at this Near North Side hotel places you steps from Ann and Robert H. Lurie Children's Hospital and within a 5-minute walk of Water Tower Place.

Business services

A 24-hour fitness center, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 216 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, first-run movies, and Netflix.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room Aug 17 - Aug 18

Suite, 1 King Bed with Sofa bed (Saint Clair)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible (Saint Clair)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (Plaza)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Audrey ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Audrey

Everyone (12) Couples (5) Family (6)
3 out of 5
We’ve stayed at this property many times when it was Cambria, huge difference in new ownership. Check-in was not a pleasant experience and when we needed linens for the fold out we were told by the front desk to come down and get them. The rest of Chicago is mostly open, not the bar and restaurant here. They said it was lack of help, not COVID. Last time for us to stay here!

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by Hotel Audrey Management

We are sorry you did not enjoy your stay with us here at Hotel Audrey. We are working very hard on getting our hotel back open 100 percent but unfortunately, it is taking a bit longer than expected. We appreciate your patience with us and hope we are able to make it up to you in the future.

5 out of 5
Phenomenal location, friendly staff, gorgeous room!

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Hotel Audrey Management

Thank you for your review! We look forward to your next visit with us!

4 out of 5
Nice location and accessible to so much in the area. Staff was friendly. The rooms could use some TLC with specific details.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 2, 2021 by Hotel Audrey Management

Thank you for staying at Hotel Audrey. I do apologize for the inconvenience you experienced during your stay with us. We will address these concerns with our Executive team. Thank you for bringing this matter to our attention. We look forward to your next booking with us. Have a wonderful day.

2 out of 5
Morning Staff was excellent during days of the week. Weekend staff not good Services very bad They don’t clean room They don’t bring towels, toilet paper, coffe to your room you have to go and pick up from the front desk.

Posted by on May 25, 2021

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Comment from Hotel Management

May 25, 2021 by Christa Roome - Hotel Audrey Front Office Manager

Hi, Thank you for your review and feedback. I will make sure to discuss with my weekend staff about making sure they are up to our customer service standards. Regarding your housekeeping feedback, unfortunately, we are still only cleaning stayovers due to the coronavirus pandemic. We are awaiting the day we can reopen fully and safely and hope we are able to make it up to you in the future.

4 out of 5

Posted by on May 25, 2021

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Comment from Hotel Management

Jun 4, 2021 by Hotel Audrey Management

Thank you for your review we look forward to your next stay with us!

5 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 2, 2021 by Hotel Audrey Management

Thank you for the 5 out of 5. We look forward to having you stay with us again. Have a wonderful day.

5 out of 5
Parking is outrageous Perry Perry fair everything else at the hotel was really nice and I liked it

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 7, 2021 by Front desk

Thank you for your feedback. So glad to hear you enjoyed your stay. I'm not sure if you had a chance to use the app called Spot Hero it is great in finding cheaper parking in the area.

5 out of 5
Rooms were spacious, great view bathroom was perfect! Would definitely stay at this location again.

Posted by on Feb 12, 2021

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Comment from Hotel Management

Feb 12, 2021 by Front desk Alexandra

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The furnishings is outdated and coordinated. Even dough Smaller rooms are nicer .

Posted by on Dec 18, 2020

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Comment from Hotel Management

Dec 18, 2020 by Hotel Audrey Management

We are sorry that you did not enjoy yourself here at Hotel Audrey and thank you for your feedback. We hope we are able to make it up to you sometime in the future.

5 out of 5
I got to check in early and they upgraded me for free. It’s Covid so a lot of amenities are closed, but very comfortable room on the 20th floor.

Posted by , from Dallas, TX on Oct 11, 2020

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Comment from Hotel Management

Oct 11, 2020 by Front desk

Thank you for staying with us. Hope to see you again soon.

About the Hotel Audrey

Location 166 E Superior Street, Chicago, IL 60611

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Audrey. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 216 guestrooms or units
  • 29 levels
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.6 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Audrey offers 216 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves and hypo-allergenic bedding can be requested.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (heating)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Contactless food service / room service is not available
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 70 per day
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago MileNorth
  • MileNorth
  • MileNorth Chicago
  • MileNorth Hotel
  • MileNorth Hotel Chicago
  • Affinia Chicago Hotel Chicago
  • Affinia Hotel Chicago
  • Chicago Affinia Hotel
  • Cambria Hotel Chicago Magnificent Mile
  • Cambria Chicago Magnificent Mile
  • Cambria Hotel Magnificent Mile
  • Cambria Magnificent Mile
  • Cambria Hotel Suites Chicago Magnificent Mile
  • Hotel Audrey Hotel
  • Hotel Audrey Chicago
  • Hotel Audrey Hotel Chicago
  • Cambria Hotel Chicago Magnificent Mile

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.