Book Hotels in Chena, AK

"Coffee lukewarm, eggs cold, younger staff nice, older staff unpleasant and seems as though you’re bothering them if you have questions and that includes the owner Jay and Liz! There is no business center to print your boarding pass. "

"The room is very nice and spacious, but the TV was not watchable (very bad streaming, on every channel) and at noon time there was no hot water to shower, you would have to wait until later in the afternoon. As to the property, the convenience store/coffee shop was closed for renovation the entire time we were there, and the only open restaurant post-breakfast had no creamer for the coffee. One of the reasons I booked this hotel was because it was supposed to have these amenities, we did not rent a car and since we were staying up late each night to go for Aurora excursions we missed breakfast and wanted coffee at later time. I had to DoorDash coffee every day and even a few other items that the convenience store would have had. Otherwise, nice and clean room and property in general, I would stay again if these other things were to work. "

"Older property in residential neighborhood. We stayed 7 nights. There was no full breakfast as advertised or the reviews indicated. It was not even a continental breakfast quality. Nothing hot, just cold cereal. The owners family had a medical situation and was gone. The staff brought in to help does not cook. I've made 2 attempts to contact and ask for a partial refund to cover the $45 breakfast we had to get elsewhere. "

"Nice to see the river outside the front door. "

"Room was nice and clean. Staff was friendly when I checked in. The property looked pretty shabby, and honestly there was dog poop everywhere. I get it, its frozen, but still. Also, I thought there was free breakfast, according to when I booked it, and I never heard about it, smelled it and could find it. Overall, location was convenient, room was nice enough, but I would go somewhere else."

"I was asked to make a security deposit once I arrived. $150 dollar expense I wasn’t expecting. The bed frame was broken and the HVAC shook when it came on making a lot of noise. I don’t know if it’s normal or not but there also was not a mattress protector on the bed just a really thin see through fitted sheet. Other than that the breakfast was really good, the shower was hot with wonderful pressure. The shuttle was quick and nice people. Probably won’t book them again though. "