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Quality Suites Pineville - Charlotte

2.5-star property
9840 Pineville - Matthews Rd, Pineville, NC 1-855-201-7819

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3.7 out of 5
Good!
See all 25 Travelocity Reviews

"Nice poolclean rooms " More

By a verified traveler on Sun 18 Jul 2021

Points Of Interest

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Hotel Description

Pineville guestrooms with free WiFi

Near the airport

You'll find Carolina Place and President James K. Polk State Historic Site within a 15-minute walk of this Pineville hotel. CSA OrthoCarolina Sportsplex and NarroWay Theater are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 75 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free weekday newspapers.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Aug 1 - Aug 2

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Suites Pineville - Charlotte ratings based on 25 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Suites Pineville - Charlotte

Everyone (10) Family (1)
5 out of 5
Nice poolclean rooms

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Adam

Thanks so much for your valued feedback! We hope to see you again soon!

5 out of 5
I had a great stay here. Interaction with all the staff was excellent. I will stay here again!! Young man Moises? Extremely helpful yesterday morning. Housekeeping staff was fabulous too. I have nothing bad to say or report and I am a property manager that has worked in the resort industry and long term housing.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by John Dolan

Than k you for the review. I will also address the kind comment to Moises. He is a new addition to the staff here.

5 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by John Dolan

Thank you for the kind review.

4 out of 5
Excellent hotel close to Carowinds, shopping, and decent restaurant choices. The facilities were clean, in good condition, and the staff was outstanding. The staff was friendly, professional, and prompt. The building was in excellent condition, and the room itself was very clean and fairly comfortable. The only negatives were the odd feted smell outside the hotel at night, and the bed was suppose to be a king, but was clearly not. I would recommend and will be staying there again in the future!

Posted by on Oct 4, 2018

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Comment from Hotel Management

Nov 12, 2018 by John Dolan

Thank You for the review.

5 out of 5

Nice hotel near Carowinds

Quality Suites is a nice place to stay if visiting Carowinds. A mall and other restaurants nearby.

Posted by on Jun 28, 2017

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Comment from Hotel Management

Jul 14, 2017 by James

Hello! Yes, we are located very close to Carowinds; ....easy access to nearly everything! I hope you had fun at Carowinds! Take care. Safe traveling... Sincerely, James McGivern GM

2 out of 5

Noise

I could hear the foot steps of the guest above me, into the middle of the night. No running or stumping, just walking.

Posted by on Aug 22, 2016

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Comment from Hotel Management

Sep 6, 2016 by James

Sorry about the noise. I'll look into it. Normally, unless a guest is walking heavily you should not be able to hear it. I hope this hadn't bothered your sleep... We always want our guests to have nice peaceful stays. Take care. Sincerely, James McGivern GM

5 out of 5

Great and affordable

Other than a bad experience checking in this was a very nice clean, comfortable hotel. The employee on duty when checking in was obviously sick with a cold or the flu and I was worried about her being contagious. She did her best and got me checked in. The room was great, nice set up with the sofa and second TV as you walk in. This was separated from the beds by the bathroom, closet and a sink area. Beds were very comfortable. Breakfast was good, a typical hot continental breakfast. We stayed after going to carowinds and it was only a 5 minute drive from the park. Many restaurants very close by as well. I would stay here again if going back.

Posted by , from North Carolina on Apr 11, 2016

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4 out of 5

This is a very nice hotel with reasonable prices.

The breakfast is good always hot and plentiful the rooms are spacious and clean the staff was helpful and friendly my only complaint is the indoor pool and Jacuzzi where not in service but otherwise it was a great experience!

Posted by on Jan 5, 2016

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4 out of 5

Very nice hotel located just outside of Charlotte

My hubby and I stay here for a weekend getaway. The hotel was very nice, clean, and the staff was very helpful. The breakfast was even good (that's saying a lot b/c most hotels breakfast is nasty). It was a nice suite. The pool even though not as deep and smaller than most indoor pools was very clean. It is conveniently located within a few minutes of downtown Charlotte. The only con: For some reason the remotes for the t.v. was doing some serious glitches.

Posted by , from NC on Nov 11, 2015

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5 out of 5

Perfect location for visiting our family

Very accommodating for my elderly mother who traveled with me

Posted by on Nov 9, 2015

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About the Quality Suites Pineville - Charlotte

Location 9840 Pineville - Matthews Rd, Pineville, NC 28134

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Suites Pineville - Charlotte offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. The business-friendly Quality Suites Pineville - Charlotte also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Pineville hotel.

  • 75 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (26.2 km / 16.3 mi)
  • Parking: Free self parking

Room Amenities

Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Carolina Place Mall
  • Quality Suites Place
  • Quality Suites Place Hotel
  • Quality Suites Place Hotel Carolina Mall
  • Quality Suites Carolina Place Mall Hotel
  • Quality Suites Place Mall Hotel
  • Quality Suites Place Mall
  • Quality Suites Pineville - Charlotte Hotel
  • Quality Suites Pineville - Charlotte Pineville
  • Quality Suites Pineville - Charlotte Hotel Pineville

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.