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Comfort Suites Pineville - Ballantyne Area

3-star property
10415 Centrum Pkwy, Pineville, NC 1-855-201-7819

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4.4 out of 5
Excellent!
See all 13 Travelocity Reviews

"Location was convenient to shopping, restaurants and the interstate. The breakfast was exceptional and so was the staff. " More

By a verified traveler on Sat 30 Mar 2019

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Pineville

Heart of Pineville

Within 2 miles (3 km) of this Pineville hotel, you'll find Carolina Place and President James K. Polk State Historic Site. Also, CSA OrthoCarolina Sportsplex is within 3 miles (5 km) and NarroWay Theater is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and flat-screen TVs with cable channels. MP3 docks, hydromassage showerheads, and coffee/tea makers are also available. Housekeeping is available on request.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Aug 22 - Aug 23

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Pineville - Ballantyne Area ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Pineville - Ballantyne Area

Everyone (10) Couples (1) Family (2)
4 out of 5
Location was convenient to shopping, restaurants and the interstate. The breakfast was exceptional and so was the staff.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by GM

Thank you for giving us this awesome five-star review. We really appreciate and value the feedback of our guest. It was a pleasure to have you as our guest. Thank you for choosing us as your place to stay. We look forward to seeing you again in the near future!

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 1, 2019 by GM

Thank you for your review

4 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 31, 2019 by GM

Thank you for giving us a review

5 out of 5
The overall experience was great! Very convenient to restaurants and retail.

Posted by on Jun 26, 2017

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Comment from Hotel Management

Aug 18, 2017 by Mia

Thank you for taking time to complete our survey. We appreciate your feedback.

5 out of 5

Great hotel

Cons: Stairways were a little beat up and bathroom fan did not work, but no big deal.
Looked nice, easy to sleep, breakfast was great! The hotel was easy to get to. Front desk staff was very friendly. No issues with parking.

Posted by on Jun 5, 2017

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4 out of 5

Quick stay

Pros: It was very comfortable and convenient and affordable. We appreciated the breakfast before heading off to the Church.
Cons: The shower curtain did not fit completely, we both were concerned about the water getting on the floor.
Location: Sorry, we were not interested in things to do this trip, but there is plenty to do and many restaurants in the area.
We chose this hotel to be close to our son's house for our Grandson's confirmation.

Posted by on May 9, 2017

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5 out of 5

Nice hotel close to Carowinds

Comfort Suites was a short drive to Carowinds Amusement Park near Charlotte. The king room was nice and perfect for a single night stay. The only negative thing I could say is that the bathroom was on the smallish side. The breakfast is your current hotel breakfast. Waffles, a variety of cold cereals, and pastries, biscuits and gravy, microwaved sausage and eggs. There was some fresh fruits and juices. Nothing fancy but filling enough to get you ready for a day at the park.

Posted by , from Wellford, SC on Mar 26, 2017

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4 out of 5

Great getaway for me and my husband!

Pros: The comfort and quality of the bed and linens. The mattress was great and our room was very spacious and clean!
Cons: The noise from the staff in the morning.
Location: It is located near many restaurants and stores. It was very easy to get to and although it's next to the highway you can't hear it at all.
Over the holidays my husband and I had to bounce from Georgia, to Washington State, to Charlotte, NC and Aberdeen, NC. Needless to say we had to sleep on a lot of air mattresses and didn't get to sleep peacefully with 12 other family members roaming the houses. When we arrived in Charlotte we wanted to stay at a hotel to finally get a good night's sleep and not wake up the next morning with back pains. Our room here was great, we slept for 14 hours our first night there! The bed was AMAZING! We had a king with half a dozen pillows, it was wonderful. The only complaint was the room was in front of the elevator so it wasn't quiet after 9 am, and the maids were painfully noisy. We could hear them early in the morning in the halls and the neighboring rooms next to us and down the hall yelling to each other, talking and laughing loudly. I understand that we all converse and are friendly at work, but in a hotel, in the morning, where there are exhausted customers trying to rest in their rooms it would have been nice for them to respect the early hours and quietly communicate. Overall, our stay was great. Some of the best sleep we have ever gotten on vacation!

Posted by , from Savannah, GA on Jan 1, 2017

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5 out of 5

Great location, nicely remodeled.

Pros: It was very clean and recently remodeled. The result was very attractive and modern feeling.
Cons: I noticed a few older items that took away from the newly remodeled look- such as the bathroom doors and look of the stairwell.
Location: Lots of shops and eateries. Easy access to the interstate. Across the road from a shopping mall. Not too far from the airport.
The hotel was an ideal location for my business trip. It was very convenient to eateries and shopping for those who would be interested as well. A nice outdoor pool, friendly staff and a substantial breakfast were included.

Posted by , from Lexington, KY on Jun 14, 2016

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2 out of 5

Older place with cheap refresh.

Bath was dirty. Internet barely worked. Cellphone reception ATT & Verizon, was nonexistent. This was not a business friendly hotel. Manager or owner, was there openly yelling at his staff.

Posted by on Jan 15, 2016

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About the Comfort Suites Pineville - Ballantyne Area

Location 10415 Centrum Pkwy, Pineville, NC 28134

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A seasonal outdoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Pineville - Ballantyne Area. Limited free parking is available on a first-come, first-served basis. This 3-star Pineville hotel is smoke free.

  • 116 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (26.3 km / 16.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Pineville - Ballantyne Area offers 116 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Pineville
  • Comfort Suites Pineville
  • Comfort Hotel Pineville
  • Comfort Suites Pineville Hotel
  • Pineville Comfort Suites
  • Comfort Suites Pineville - Ballantyne Area Hotel
  • Comfort Suites Pineville - Ballantyne Area Pineville
  • Comfort Suites Pineville - Ballantyne Area Hotel Pineville

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.