4/10 Poor
Doug
Traveled with partner
Nov 19, 2025
The room was nice. On check in I was asked if I need to park a car. I check I did. I kept getting a message saying if parking lot is full consider optional parking. Below it there was a message that said optional parking may not be available that road construction was occurring in front of the facility. I contacted Kasa and then Expedia to cancel my reservation, they refused because my account was non-refundable. Non-refundable or not, if you can’t guarantee me a place to park you should not accept the reservation. As it turned out we made sure we got there before 4:00. Got a parking spot. We wanted to go out to dinner and explore the area but because we didn’t know if we would have a parking spot when we got back we never left our room. That’s the main reason for the rating. Also the temperature in our room would not go above 68 degrees.
Doug
Stayed 1 night in Nov 2025































