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"Not in a most desirable area. Lots of old buildings, lots of noise from the road. " More

By a verified traveler on Tue 25 Oct 2022

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Hotel Description

Enjoy free breakfast at this Charlotte hotel

Close to airport

You'll find Tyvola Square and Renaissance Park within 2 miles (3 km) of this hotel. Billy Graham Library and York Road Community Park are also within 3 miles (5 km).

Free perks

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Dec 15 - Dec 16

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Sterling Hotel & Suites ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Sterling Hotel & Suites

Everyone (11) Couples (2) Family (4)
5 out of 5
Not in a most desirable area. Lots of old buildings, lots of noise from the road.

Posted by , from Leland on Oct 25, 2022

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4 out of 5
The hotel interior was clean but old and dated! The hotel clerk was friendly, we had an easy check-in, clean room, decent breakfast and easy parking.

Posted by on Oct 9, 2022

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4 out of 5
It was ok i only was there to sleep i arrived late and left early

Posted by on Aug 29, 2022

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5 out of 5
The staff was great, the room very nice, loud neighbors early morning, location great.

Posted by , from SHERMAN OAKS on Jul 7, 2022

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1 out of 5

Posted by on Jun 29, 2022

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1 out of 5

Posted by on Mar 19, 2022

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5 out of 5
Our room was very clean. We had an early flight and the motel was very quiet. We have used their park and fly services before and definitely will again!!

Posted by on Mar 5, 2022

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4 out of 5
Near the airport.

Posted by on Nov 1, 2021

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2 out of 5
Location was ok but older hotel. Carpets kinda smelled. Food for breakfast very artificial.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 5, 2019 by Sonny

Hello Anonymous, I apologize for non satisfaction of your stay at the Hotel. We do deep clean the carpets once a month. The breakfast is precooked. We cannon cook at the hotel because of the health department. We have to have a full fledged kitchen to cook at the Hotel. Again, apologies from all of us here at the Hotel. Thanking you, Sincerely, Sonny Singh, GM

5 out of 5

Posted by on Jan 2, 2019

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About the Best Western Sterling Hotel & Suites

Location 242 E Woodlawn Road, Charlotte, NC 28217

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western Sterling Hotel & Suites also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Woodlawn Station (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Sterling Hotel & Suites offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 8:00 AM.

Best Western Sterling Hotel & Suites has a restaurant serving breakfast only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Sterling Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Sterling
  • Best Western Plus Sterling Charlotte
  • Best Western Plus Sterling Hotel
  • Best Western Plus Sterling Hotel Charlotte
  • Best Western Sterling Hotel
  • Best Western Charlotte
  • Best Western Sterling Hotel And Suites
  • Best Western Sterling Hotel Charlotte
  • Charlotte Best Western
  • Best Western Plus Sterling Hotel Suites
  • Best Western Sterling Charlotte
  • Best Western Sterling
  • Sterling & Suites Charlotte
  • Best Western Sterling Hotel & Suites Hotel
  • Best Western Sterling Hotel & Suites Charlotte
  • Best Western Sterling Hotel & Suites Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.