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Best Western Plus Lower South End

2.5 star property
Charlotte hotel in York Road area

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Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Lobby
Free daily continental breakfast
Business center
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charlotte

York Road stay.Your stay at this York Road hotel places you within 2 miles (3 km) of Tyvola Square and Renaissance Park. Charlotte Regional Farmers Market and Billy Graham Library are also within 3 miles (5 km).

What's nearby

  • Billy Graham Library - 3 min drive - 2.1 miles
  • Bank of America Stadium - 7 min drive - 3.8 miles
  • Charlotte Convention Center - 7 min drive - 4.0 miles
  • SouthPark Mall - 8 min drive - 4.4 miles
  • Spectrum Center - 8 min drive - 4.5 miles

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Azteca - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Charlotte hotel in York Road area
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

How close is Best Western Plus Lower South End to the airport?

Best Western Plus Lower South End is 7 mi (10-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Lower South End?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on Jul 21, 2025 start from $78.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lower South End have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Lower South End.

Does Best Western Plus Lower South End offer free breakfast?

Best Western Plus Lower South End offers free continental breakfast every day from 6:00 AM to 8:00 AM.

Is there a casino at Best Western Plus Lower South End?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Lower South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Lower South End?

This hotel offers free self parking. Extended parking is available for USD 25 per stay.

Does Best Western Plus Lower South End have a pool?

Best Western Plus Lower South End does not have a pool.

Does Best Western Plus Lower South End have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Lower South End to downtown Charlotte?

Best Western Plus Lower South End is 4 mi away from Charlotte.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 334 out of 1015 reviews
Rating 8 - Good. 307 out of 1015 reviews
Rating 6 - Okay. 167 out of 1015 reviews
Rating 4 - Poor. 111 out of 1015 reviews
Rating 2 - Terrible. 96 out of 1015 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

sandrella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the process of being renovated. This was no problem. The room was clean. The only negative was that the fire alarm went off in the middle of the night. It was a false alarm, I was unable to go back to sleep after that because there were sirens passing the hotel constantly. The continental breakfast was very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Xavon

Stayed 1 night in Apr 2025

2/10 Terrible

gp

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sonal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it is just 6 miles from downtown the location felt secluded . It has lot of food and gas stations around.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

2/10 Terrible

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seen 3 roaches. Thank god I got a refund and went to another hotel. Waking in there was 2 men arguing back and forth. Not safe for women
Stayed 3 nights in Apr 2025

6/10 Okay

Trinity

Liked: Staff & service
Close to airport but only good
Stayed 1 night in Apr 2025

4/10 Poor

June

Disliked: Cleanliness, property conditions & facilities
I like that it was near the train station so I could take the train to the arena. Thanks for the recommendation from the front desk girl. Other than that the hotel room was filthy. Roaches,urine stains on the floor in the bathroom, dirty linen and towels. The hand-wash,body wash and shampoo was not filled up so I used the bare minimum afraid I would run out. Other than a place to rest my head and a good cold Ac system. Not much more to say. Check out was at 11 but the cleaning staff made sure to make as much noise as possible so no one had a chance at sleeping in late. Continental breakfast I didn't even go down and check out. I was so disgusted with the cleanliness didn't want to eat there.
Stayed 1 night in Mar 2025

2/10 Terrible

Anjia

Traveled with family
Stayed 3 nights in Mar 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service
I enjoyed my stay
Stayed 1 night in Mar 2025

8/10 Good

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ka'Nijuh

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Aida

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service

My weekend at the Best Western!

The rooms have just been renovated. Everything looked great, but there was an issue with the tub spout. It was installed incorrectly and was spraying water back into the tub surround (I'm a plumber) and the water was leaking through to the other side of the wall. The floors were soaked. The new "smart" TV didn't work because the Wi-Fi signal was so weak, you weren't able to stream. My wife walked out the side entrance door to smoke a cigarette and encountered a homeless women smoking crack in the stair well. But to be fair, the lady did offer to share!!.. lol. I sh*t you not! I'm laughing now, but my wife was a little pissed off about it. This hotel has potential, but until these issues have been addressed. We will not be back, nor will we recommend it to friends and family.
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Franchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Stayed 2 nights in Mar 2025

8/10 Good

Beth

Traveled with group
Liked: Property conditions & facilities, room comfort

Basic hotel

The beds were clean and fairly comfortable. There was hair on the bathroom floor, and I killed at least 3 little roach-like bugs. The hooks to hang things in the bathroom had been ripped out. There were no towel racks. There was not maid service so we had to get clean towels and more coffee. They had a coffee maker and a fridge in the room. Liquid soap, lotion, shampoo, and conditioner were provided (not the little bottles, but larger containers on the wall). Breakfast was basic, but adequate. The hotel is close to the train that goes into town. There are several breweries and restaurants within walking distance. It was an inexpensive stay with just the basics provided.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Good breakfast. Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so bright and clean. It is quiet, and comfortable. I would stay here again. It was easy on and off the I-77 exit. Here in Charlotte
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort

Expected for the price

Overall decent stay for the pricing. Unfortunately our tv wasn’t the best quality and didn’t allow us to watch many channels. Also felt kind of stuffy, there wasn’t an exhaust fan in the bathroom so made the room damp. Also the phone didn’t work. But service was decent and overall felt very clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Roosevelt

Traveled with family

Breakfast Ends WAY Too Early! Rude Workers!

The overall stay really wasnt bad, but im highly disappointed with the breakfast time! I assumed it wouldnt be over until around 10 or 11 AM (since I saw nothing in my email about it). When i came downstairs at 855 i asked one of tne workers in the serving area and she rudely said "now!". Then shut the doors whilst i was hastily preparing my plate. I told her i needed to come back and get me a juice and even then she had a nasty attitude about it. My family are still asleep so they didnt even have the opportunity to enjoy the breakfast at all! Ending it at 9AM is WAY too early, and was never adequately communicated!!! And co-workers handling the food were immensely rude! So we will not be coming back to this location at all!
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful Staff. Good breakfast. Well maintained room.
Stayed 1 night in Mar 2025

6/10 Okay

Kyndall

Stayed 4 nights in Mar 2025