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4.5 out of 5

"I was very pleased with the room the staff . I was was running late and called ahead and was told there's no problem " More

By a verified traveler on Wed 20 Jun 2018

Hotel Description

Hotel perfectly located for exploring Cross Lanes

City center stay

At this Cross Lanes hotel, you'll be within 3 miles (5 km) of Ridenour Memorial Park and 6 miles (10 km) of Nitro City Park. Charleston Civic Center and Charleston Town Center are also within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free casino shuttle. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the spa tub and conveniences like express check-out and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 119 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Nov 27 - Nov 28

Suite, Non Smoking

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sleep Inn & Suites Cross Lanes - South Charleston ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sleep Inn & Suites Cross Lanes - South Charleston

Everyone (6)
5 out of 5

Posted by on Feb 11, 2019

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5 out of 5
I was very pleased with the room the staff . I was was running late and called ahead and was told there's no problem

Posted by on Jun 20, 2018

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5 out of 5

Nice hotel close to casino.

Pros: Clean staff very helpful. We are smokers nice smoking area.
Cons: Room a little to small.
good breakfast bar. Like the cookies and snacks(popcorn) coffee. Like the shuttle bus to casino. Staff very polite, helpful. Really enjoyed our two night stay. Very clean have stayed at hotels that was not clean.

Posted by on Jul 22, 2017

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2 out of 5

Terrible

Pros: Leaving
Cons: update
Had to switch rooms due to the sliding pocket door to the restroom would not stay closed. Next room had a dingy shower curtain where the glass door should have been. Carpet was peeling away on the edge of the walls. Only 2 outlets worked. The fan an the 1970's wall heater started squealing at midnight. Stains on the walls.

Posted by , from Michigan on Dec 17, 2016

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5 out of 5
Location: There were many dinning options close by (some even within walking distance) - Casino close by as well as lots of shopping!
Awesome hotel! Everything from grounds, room, hot tub and lobby was all very clean! Staff was very friendly and helpful - suggesting good dining options and even offering coupons. Everything about stay was great!!

Posted by on May 14, 2016

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5 out of 5

staying close to where relatives live

Pros: a great place to stay
Cons: maybe a larger room with a couch that turns into a bed
Location: it was close to about any thing you needed
the Hotel was great as always I love the pool the hot tub the breakfast and the staff is always freindly

Posted by , from Charlotte NC on Jul 7, 2015

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5 out of 5

Awesome Stay-just needed more time to enjoy

Beautiful Hotel and rooms, loved the microwave-mini frig-large room suites & huge bathrooms. Wish we had more time on our way to the Ky. Derby. Staff was awesome.

Posted by on May 15, 2009

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4 out of 5

Very nice--would definitely stay again

My husband I were celebrating our 1st aniversary, & since we couldn't really afford a big trip, we decided on just an overnight getaway. Sleep Inn was the best-priced hotel in our area of interest, & had majority of the amenities we were looking for. The staff was friendly, the hotel was clean, our room was nice though a little smaller than what we were expecting, REALLY liked the stand-up shower in the bathroom, the indoor pool & hot tubs were the perfect temperatures & the water was crystal-clear (& being that we used it on a late Sunday afternoon, we had it all to ourselves for a solid hour), the breakfast was pretty good, & the hotel was in a good location (though sort of hard to find @ 1st). Only complaints were that the bed wasn't extremely comfy (thought not extremely uncomfy either), the room didn't have much extra space, & the vending machines were a bit overpriced--$1.75 for a bottle of pop?! Overall, we did like the hotel for the money spent, & we would definitely stay there again if staying overnight in the same area again.

Posted by on May 8, 2008

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3 out of 5

okay

it was a good hotel.

Posted by on Jan 20, 2008

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5 out of 5

Great room for the money.

The rooms looked brand new. The staff was friendly and very nice. My friends and I had a very nice stay. I will stay here again.

Posted by on Aug 25, 2007

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About the Sleep Inn & Suites Cross Lanes - South Charleston

Location 15 Goff Crossing Drive, Cross Lanes, WV 25313

Property Features

Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 500 square feet (45 square meters) and includes a meeting room. The business-friendly Sleep Inn & Suites Cross Lanes - South Charleston also features a spa tub, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Cross Lanes hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 45 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charleston, WV (CRW-Yeager) (25.9 km / 16.1 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available

Hotel Names

  • Sleep Inn Cross Lanes
  • Sleep Inn Hotel Cross Lanes
  • Sleep Inn & Suites Cross Lanes - South Charleston Hotel
  • Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Charleston-Hotels-Sleep-Inn-&-Suites-Cross-Lanes---South-Charleston.h329744-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.