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 Charleston •1 Room
 Charleston • 1 Room
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Holiday Inn Express Charleston-Kanawha City

2.5-star property
107 Alex Ln, Charleston, WV 1-855-201-7819

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4.1 out of 5
Very good!
See all 14 Travelocity Reviews

"Did like the traffic going by close to our window " More

By a verified traveler on Fri 18 Dec 2020

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Charleston hotel

Near the airport

Within 6 miles (10 km) of this Charleston hotel, you'll find University of Charleston and West Virginia State Museum. West Virginia State Capitol Building and Clay Center for the Arts and Sciences are also within 6 miles (10 km).

Indoor pool

This hotel features an indoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Free self parking, laundry facilities, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 67 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Mar 14 - Mar 15

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Accessible, Non Smoking (Hearing, Transfer Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express Charleston-Kanawha City ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Charleston-Kanawha City

Everyone (4) Family (4)
5 out of 5
Did like the traffic going by close to our window

Posted by , from Charleston on Dec 18, 2020

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3 out of 5
First room we was given smelled like cat pee. They gave us another room and it was a good room.

Posted by on Oct 10, 2019

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3 out of 5
Bugs flying around mirror in bathroom. Front desk was accommodating and moved us to new room.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Michael

Thank you for staying with us I'm sorry about the inconvenience of having to change rooms.

4 out of 5

Excellent stay minus parking

Pros: Breakfast options were very nutritious, yummy & available from 6am until 10am. Hotel was extremely peaceful @ all hours.
Cons: Parking was a huge issue. If you come in after 10pm you are not guaranteed a spot. Parking lot is shared with another hotel on the premises.
Location: Busy location/ Heavy truck traffic. No attractions within walking distance. Civic Ctr/ Town Center 15 + mins w/ lots of construction and confusion.
I had an excellent stay no complaints outside of parking issues.

Posted by , from Georgia on Jul 2, 2017

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3 out of 5
Cons: Make sure there are at least two regular coffee (caffeinated) packs available in the room. Bathroom faucet fixtures appeared about to fall apart.
Location: Just passing through.
Mattress was hard, sheets were nappy (well worn). Not priced accordingly.

Posted by on Apr 18, 2016

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Comment from Hotel Management

Apr 26, 2016 by Patrice L.

Dear Guest; Thank you for taking the time to let us know details of your stay. We will address these challenges right away. Please know it is our goal to provide a hotel that guest love. We hope you will try us again the next time you are traveling in the Charleston area. We value your business, enjoy your day.

5 out of 5

Nice hotel close to highway

Great place to relax and unwind after a long day's drive.

Posted by on Nov 23, 2015

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Comment from Hotel Management

Dec 2, 2015 by Patrice L., General Manager

Thank for taking the time to write a review of your stay at the Holiday Inn Express-Chareston/Kanawaha City. We are happy to hear you were able to relax and enjoy your visit at our hotel. We hope to see you again soon!

3 out of 5

Good hotel coming back home from vacation.

Hotel was nice, we requested 2 non smoking rooms, clearly this hotel doesn't enforce this as we were put in a hallway which smelt of smoke, told the front desk and they said they would address the issue. The next morning it again smelt of smoke so we gave up on telling them as it clearly didn't help the first time. As for the breakfast it is your average hotel breakfast, nothing fancy or special. However I did like the fact that they had their pancake machine up and running for a late night snack. Overall would recommend this hotel, just make sure to call and check to see that you aren't put where it smells like smoke even though it's a non smoking hotel.

Posted by on Aug 18, 2015

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4 out of 5

Clean, convenient, reasonable.

Pros: Free breakfast, Close restaurants, Quiet
This was a quick stop on a long trip. Staff friendly and checkin took about 30 seconds! Very clean and quiet. No frills but a good choice for our family of 6.

Posted by , from Michigan on Apr 15, 2011

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5 out of 5

Excellent room for the price.

For around a * bucks, this was one of the most comfortable hotel stays I have had in Charleston. The room was spacious with 2 beds, couch, desk, microwave, and refrigerator. Although the hotel is not new, it has been recently remodeled. The indoor pool and hot tub were both clean and attractive. The beds were quite comfortable. I would definitely stay again.

Posted by on Jan 31, 2011

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4 out of 5

A nice hotel for a quick visit

As a former resident of Charleston, this hotel is in a fantastic location and an enjoyable time while I was there. The staff was super friendly and my room was very comfortable. There was little outside noise or interruption. This is a hotel I would recommend for more than just a stopover on a trip through Charleston, though. It's a little pricey and has all the amenities that I associate with a vacation. The only thing I found a bit frustrating was that I went down to get breakfast to bring back up to my room and the cleaning staff was already making its rounds at 8AM. I wasn't in a big hurry to leave and check out is supposed to cut-off at noon. I had to place my "Do Not Disturb" sign on my door handle in order to ensure the staff would leave me in peace. I also wasn't very impressed with the breakfast choices. I know continental breakfasts aren't supposed to pull out all the stops, but I've had better at lesser hotels.

Posted by on Oct 23, 2010

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About the Holiday Inn Express Charleston-Kanawha City

Location 107 Alex Ln, Charleston, WV 25304

Property Features

Holiday Inn Express Charleston-Kanawha City offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. The business-friendly Holiday Inn Express Charleston-Kanawha City also features complimentary newspapers in the lobby, laundry facilities, and an elevator. Self parking is free. This Charleston hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, WV (CRW-Yeager) (10.8 km / 6.7 mi)
  • Train station: Charleston Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Charleston-Kanawha City offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn Express Charleston South
  • Holiday Inn Express Hotel Charleston South
  • Holiday Inn Express Charleston South Hotel
  • Holiday Inn Express Charleston-Kanawha City Hotel
  • Charleston Holiday Inn
  • Holiday Inn Charleston
  • Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
  • Holiday Inn Express Charleston (Us 17 And i-526)
  • Holiday Inn Express Charleston-Kanawha City Hotel
  • Holiday Inn Express Charleston-Kanawha City Charleston
  • Holiday Inn Express Charleston-Kanawha City Hotel Charleston

You should know

  • Pool access available from 5 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.