4.5 out of 5

"Close to great shopping on Newbury Street, coffee shops, restaurants. Right across the street from the beautiful Public Gardens. " More

By a verified traveler on Sun 26 Nov 2017

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Hotel Description

A luxury stay in the heart of Boston awaits you at Taj Boston. Within just a 10-minute stroll, you'll find popular attractions like Boston Public Garden and Boston Common. Highlights at this romantic hotel include a restaurant and in-room free WiFi.

You can enjoy TVs with cable channels, and all 273 rooms feature dining areas, in-room childcare, and free newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Free bottled water, in-room massages, and safes are also available.

At the hotel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space, meeting rooms, and a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Back Bay hotel include Copley Place and Boston Public Library.

Taj Boston ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Classic hotel convenient to lots of shopping

Close to great shopping on Newbury Street, coffee shops, restaurants. Right across the street from the beautiful Public Gardens.

Posted by , from Chicago on Nov 26, 2017

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3 out of 5

Tired Hotel in Need of Uplift

Cons: see above -- close down for 6 months and renovate; you can keep the old charm effect but need to modernize.
A very tired hotel. Lighting in the rooms is very poor, the bathrooms are small, the fixtures old fashioned. There is nothing fresh or glistening. It's pretend old charm that has lost its pizzaz. Was not that way when it was the Ritz Carlton years ago. Lack of attention to detail: every single soda in the minibar had an expiration date that had passed months ago!

Posted by , from York Harbor, ME on Oct 24, 2017

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Comment from Hotel Management

Nov 12, 2017 by Michael

Hello Victor, thank you for making Taj your home in Boston and for your feedback. We have addressed the issues you experienced with your honor bar with our team and sincerely apologize for this embarrassing oversight. We are planning one of the most significant renovations in decades which will take place beginning late next year and hope you will be back to experience it. Thank you again!

5 out of 5
Great hotel. It's in the heart of everything and the staff was wonderful.

Posted by on Oct 10, 2017

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Comment from Hotel Management

Nov 12, 2017 by Michael

We are delighted to hear you enjoyed your Taj experience! We are very proud of our location on the corner of Newbury Street, and pride ourselves on offering the world-class service that has made 15 Arlington Street the best address for hospitality in Boston for over 90 years. Thank you again and we look forward to your next visit!

3 out of 5

Doesnt worth it!!

The only thing good about this hotel is the location the rest nothing special and has the worst valet service you have to wait 20 minutes to get your car

Posted by , from ca on Aug 28, 2016

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5 out of 5

Very elegant and covenient

Pros: staff were great and very courteous and the rooms were big and clean.
Cons: Put coffee machines in the room.
Location: Beacon Hill was just around the corner, The Public Garden and Boston Commons are just opposite the hotel. Shops and restaurant are very close to Taj.
My wife and I had a great time during our stay at Taj Boston. We had a great view of the Boston Public Garden which is just across the hotel.

Posted by , from New Jersey on Aug 8, 2016

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4 out of 5

Location, location, location

Pros: At night (around 8:30 ~ 9 PM), staff came and set up the bed for you.
Cons: Lighting in shower area is not bright enough.
Location: Boston Public Garden & Boston Common; shopping strip are right next to you; most of restaurants are within 10 ~ 15 min walking distance.
Right in front of Boston public garden. Awesome location, attention to the detail, and staffs are very friendly. Love to stay in the same hotel again for my future visit.

Posted by on Jan 11, 2016

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5 out of 5

Beautiful hotel in a great location

In walking distance to many stores and restaurants as well as the Boston Commons and hop-on hop-off trolley tour.

Posted by , from Georgia on Nov 17, 2015

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5 out of 5

Perfect Boston Location

Pros: Location, Location, Location
Cons: I would like the Taj Boston to have a special rate for people who do not have unlimited funds yet want to indulge from time to time.
Location: If you want to see the nice side of Boston, this is he place to stay.
The Taj Boston is a favorite for me and my friends.

Posted by , from Scottsdale, AZ on Aug 30, 2015

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4 out of 5

Comfortable old style hotel in a great location

Pros: Ambiance, location, human scale, excellent service and housekeeping. Up to date bath, quality linens and bedding. Good food.
Cons: Climate control. It was set to AC mode only, and we could have used a bit of heat during an unusually cool and rainy 3 days.
Location: In the heart of Boston across from the Public Garden. You'll find things to do.
If you like staying at old-style traditional hotels, you'll probably like the Taj. Chic and sleek it is not. More like visiting a favorite elderly auntie who never got around to updating her furniture, but takes good care of you from the moment you arrive. Like most urban hotels of its era, the rooms are a bit cramped. Our 1 bedroom queen suite overlooking the Public Garden had a terrific view and adequate space, once we got it. On check-in, that suite was not available for the first night, so we were shown to an enormous king suite with no view at all, and very little furniture. The manager made amends with complimentary breakfast for the rest of the 3 night stay. All in all we enjoyed the visit, and will go back again.

Posted by , from Hudson Valley on Jul 1, 2015

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5 out of 5

If "Eloise" had a vacation in Boston

If Eloise ever left The Plaza Hotel in New York City to go on vacation, she would go to the Taj hotel in Boston. She would delight in skipping across Arlington street to see the flowers and play in The Public Gardens. She would laugh as the patrons in Boston who had dogs took them over to meet the Doorman at the hotel after a walk to see the dogs perform their tricks and get a treat. She would look on at the people walking by the windows of the Bar while she was having tea at four o:clock. She would run along the wide corridors of the floor she was staying at. And most of all she would absolutely beam as everyone who worked in the hotel treated her not only as a guest, but almost as a friend. Eloise, you see, likes a hotel to be intimate. She doesn’t like a lobby the size of an airlines arrival terminal. She prefers something like the small hotels in Mayfair in central London. There is something she would smile about, when the person delivering her Breakfast asked about what she was going to do today. There are hotels and there are hotels, but the Taj Boston is something special. Kenneth Finn Bedford, N.Y.

Posted by , from Bedford NY on May 27, 2015

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Taj Boston. For a fee, parking is available.

  • 273 guestrooms or units
  • 17 levels
  • 15 conference rooms
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (6.8 km / 4.2 mi)
  • Train station: Boston-Back Bay Station (1.1 km / 0.7 mi)
  • Metro station: Arlington Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Taj Boston offers 273 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Nearby Activities

The hotel features a 3,000-square-foot fitness center on the 4th floor, with a range of weight and cardiovascular equipment, including treadmills with private televisions. Shelves are stocked with complimentary headphones, towels, water, and fruit.

Two blocks away is a jogging path along the banks of the Charles River with views of Boston and Cambridge.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 114.50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.34 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 50 per person (approximately)
  • Valet parking fee: USD 53.00 per night
  • Pet fee: USD 114.50 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Special Breakfast Offer

Book a stay in a Breakfast Inclusive rate category, for travel anytime, and receive a free breakfast (up to a value of USD 50) with fresh fruit juice and selection of coffee and tea.

Must book Breakfast Inclusive rate category to receive benefits. Full details at check-in. Offer is valid for 2 people. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.