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Embassy Suites Boston Waltham

3.5-star property
550 Winter Street, Waltham, MA 1-855-201-7819
3.8 out of 5
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See all 19 travelocity Reviews

"Breakfast was awesome. The gentleman who made my omelet was so nice and there was a polite woman cleaning and taking care of the breakfast area. Room ... " More

By a verified traveler on Wed 10 Aug 2022

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Hotel Description

Enjoy the bar/lounge at this 3.5-star Waltham hotel

In Waltham

Within 3 miles (5 km) of this Waltham hotel, you'll find Brandeis University and Boston Children's at Waltham. Harvard University and Boston College are also within 12 miles (20 km).

Free breakfast

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the free full breakfast each morning.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Dec 16 - Dec 17

Superior Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Embassy Suites by Hilton Boston Waltham ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Boston Waltham

Everyone (10) Couples (2) Family (6)
5 out of 5
Breakfast was awesome. The gentleman who made my omelet was so nice and there was a polite woman cleaning and taking care of the breakfast area. Room was beautiful, clean and the beds were so comfortable. The safe wasn't working and someone came right up to fix it. The girl at the front desk was sweet, fast and polite!

Posted by on Aug 10, 2022

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Comment from Hotel Management

Aug 10, 2022 by Hotel Management

We greatly value your feedback as our guest, Laurie, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

3 out of 5
Spacious rooms, but having to pay to park when your are paying to stay is a bit much.

Posted by on Jul 5, 2022

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Comment from Hotel Management

Jul 6, 2022 by Hotel Management

Thank you for taking the time to share your thoughts with us, Stephanie. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

3 out of 5
It took over an hour to check in. The poor manager was doing her best but there appeared to be computer problems and poor staffing levels. We were fortunate. By the time we got our room key there were 30 people lined up in the lobby. It was crazy.

Posted by , from MORRISON on May 25, 2022

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Comment from Hotel Management

Jun 10, 2022 by Hotel Management

Thank you for your review, Linda. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

3 out of 5
I did not know about the $15 surcharge for parking my car in an open lot around hotel. I find this super annoying… I cannot imagine any guests getting to this hotel without a car… and it was just the parking lot surrounding the building

Posted by on Dec 29, 2021

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Comment from Hotel Management

Feb 1, 2022 by Melissa

Thank you for your feedback. The parking fee covers maintenance of the parking facility .We will be addressing your areas of concern and hope to see you again soon

5 out of 5

Posted by , from CHASKA on Dec 25, 2021

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5 out of 5

Posted by , from PHILADELPHIA on Sep 19, 2021

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5 out of 5

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 30, 2021 by Sofia

Thank you!

5 out of 5
I love to be there is very nice place , I love the pool and the jacuzzi .

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 19, 2020 by Antonio Gomez

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Antonio Gomez

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Director of Operations

Thank you for staying with us. We are sorry to hear that your stay did not meet your expectations. We would appreciate if you could give us more information about any inconveniences you experienced so that we can appropriately address them.

About the Embassy Suites Boston Waltham

Location 550 Winter Street, Waltham, MA 02451

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 10 meeting rooms available. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available. This 3.5-star Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 1 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Weston Kendal Green Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0010103080

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0010103080
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Boston
  • Embassy Suites Boston Hotel
  • Embassy Suites Boston Hotel Waltham
  • Embassy Suites Boston Waltham
  • Embassy Suites Boston Waltham Hotel
  • Embassy Suites Boston / Waltham Hotel Waltham
  • Embassy Suites Boston Waltham
  • Embassy Suites by Hilton Boston Waltham Hotel
  • Embassy Suites by Hilton Boston Waltham Waltham
  • Embassy Suites by Hilton Boston Waltham Hotel Waltham

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.