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Holiday Inn Basingstoke by IHG

4.0 star property
4-star hotel near Festival Place

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Photo gallery for Holiday Inn Basingstoke by IHG

Breakfast, lunch, dinner served; British cuisine
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Grove Road, Basingstoke, England, RG21 3EE
  • Place, Festival Place
    ‪2 min drive‬
  • Place, The Anvil
    ‪2 min drive‬
  • Place, Milestones Museum
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Basingstoke

In suburbs.Within 2 miles (3 km) of this Basingstoke hotel, you'll find Festival Place and The Anvil. Basingstoke Leisure Park and Milestones Museum are also within 3 miles (5 km).

What's nearby

  • Festival Place - 2 min drive - 1.1 miles
  • The Anvil - 2 min drive - 1.1 miles
  • Basing House - 3 min drive - 2.1 miles
  • Milestones Museum - 3 min drive - 2.3 miles
  • Basingstoke Leisure Park - 4 min drive - 2.5 miles

Getting around

  • Basingstoke Station - 8 min drive
  • Farnborough (FAB) - 33 min drive

Restaurants

  • ‪The Maidenhead Inn - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪The Meldiz Turkish Restaurant - ‬18 min walk
  • ‪The Post Box - ‬17 min walk
  • ‪The White Hart - ‬15 min walk

About this property

Holiday Inn Basingstoke by IHG

4-star hotel near Festival Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Built in 1970
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar, and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is GB 207421736. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. This property uses wind, solar, and geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Frequently asked questions

How close is Holiday Inn Basingstoke by IHG to the airport?

Holiday Inn Basingstoke by IHG is 18.8 mi (33-min drive) away from the Farnborough (FAB) airport, the closest popular airport to the property.

Does Holiday Inn Basingstoke by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Basingstoke by IHG.

Does Holiday Inn Basingstoke by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Basingstoke by IHG, but English breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Holiday Inn Basingstoke by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Basingstoke by IHG?

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM.

Is there free parking at Holiday Inn Basingstoke by IHG?

This hotel offers free self parking.

Does Holiday Inn Basingstoke by IHG have a pool?

Holiday Inn Basingstoke by IHG does not have a pool.

Does Holiday Inn Basingstoke by IHG have a restaurant?

Holiday Inn Basingstoke by IHG is home to Open Lobby, which features British cuisine.

Does Holiday Inn Basingstoke by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Basingstoke by IHG to downtown Basingstoke?

Holiday Inn Basingstoke by IHG is 0.7 mi away from Basingstoke.

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 234 out of 564 reviews
Rating 8 - Good. 193 out of 564 reviews
Rating 6 - Okay. 80 out of 564 reviews
Rating 4 - Poor. 33 out of 564 reviews
Rating 2 - Terrible. 24 out of 564 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna-Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Glenn

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

Stayed 2 nights in Jul 2025

8/10 Good

Athina

Stayed 3 nights in Jun 2025

6/10 Okay

Terence

Disliked: Cleanliness, property conditions & facilities

holiday inn, Basingstoke

the reception area excellent, and that is where it stops, and up grade nedded in hall ways carpets worn out, as for the rooms carpets stained, decorating does not look its been done for a very long time, miss match on celling, ie colours, tv very old, plug missing in the bathroom sink, over bath shower, the breakfast was ok, but had too ask staff for eggs as buffet trays not filled up, staff not keeping an eye on that, customers waiting for them to be topped up, if you want a cheap over night stay and not bothered about rooms etc go for it, we have stayed at other holiday inns are were all lovely but sadly not this one, will not stay again, thats we have given it 3 stars needs up dating badly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Jun 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness
The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Rajinder

Liked: Staff & service
Disliked: Property conditions & facilities
Really bad air conditioning. Staff is very good try help us but somethings they can’t do
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Stayed 1 night in Jun 2025

8/10 Good

C J

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. Thank you l
Stayed 1 night in May 2025

8/10 Good

Gill

Liked: Cleanliness
Comfortable room although none have walk in shower. Did look a little tired but friendly and helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Lesley

Liked: Staff & service, amenities, property conditions & facilities
Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Don't stay on ground floor

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....
Stayed 1 night in May 2025

10/10 Excellent

Benedict

Stayed 1 night in May 2025

4/10 Poor

Andy

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel no money spent on it. Several big spiders in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Bournemouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarpit

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Guy

Liked: Cleanliness
Disliked: Room comfort

Theft of food

Not impressed with the room size. Bed too soft and low. Was surprised and shocked by the fact that a family group of 4 adults were allowed to fill plastic containers with everything from the breakfast buffet to the detriment of other guests. They emptied the bacon, sausage serving trays, also eggs , cereals milk and eventually coffee in thermos flasks. Your other guest had to wait until your staff filled them again. Should this hotel group wish to make profits in the future , your staff should not pander to guests effectively stealing your offered food. Oh yes, they had also filled their plates to overflowing before eating. Disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

ravinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Good choice in dining options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Apr 2025

4/10 Poor

MARK

Disliked: Property conditions & facilities, room comfort

Lack of Investment

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
Stayed 2 nights in Mar 2025