"The staff was very friendly and helpful. They were always able to answer our questions or find someone who could. " More

By a verified traveler on Sun 21 Jan 2018

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Hotel Description

At Paradise Village Beach Resort and Spa you'll be 2.1 km (1.3 mi) from Vallarta Adventures and 2.6 km (1.6 mi) from Nayar Vidanta Golf. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy free WiFi, in-room childcare, and coffee/tea makers, featured in all 490 rooms. Kitchens come equipped with refrigerators and microwaves, and 24-hour room service is also available. Safes, hair dryers, and irons/ironing boards are also available.

A day of pampering at Palenque Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. With 2 poolside bars and 2 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the onsite golf course, marina, and nightclub. Additionally, you'll find free WiFi in public areas, a health club, and a spa tub. Each morning buffet breakfast is available. There's also the convenience of free self parking.

Sights within a 15-minute drive of this 3.5-star resort include Nuevo Vallarta Beach and Plaza Lago Real Shopping Center.

Studio Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102 per night

Standard Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Paradise Village Beach Resort and Spa ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5
The staff was very friendly and helpful. They were always able to answer our questions or find someone who could.

Posted by on Jan 21, 2018

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1 out of 5

just horrible

will never comeback to a resort that seems not value my time and business...

Posted by , from cerritos ca on Aug 6, 2017

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3 out of 5

So So Hotel

The bellmen and restaurant staff were extremely friendly. Only can only drink from the kitchen or get dissenters from the bathrooms. A drier filter was broken and took three days to even get the hotel staff to say they fix it so we could was our family’s clothes. One of the toilets leaked and the hotel took two days to come out to replace a hose, we had to turn off and on the water so the room wouldn’t flood while waiting even though we complained constantly.

Posted by , from Camas, WA on Jul 25, 2017

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4 out of 5

Safe compound style resort with a great beach

Large compound style resort with multiple buildings. We were upgraded to the central building, which was great, because it is right next to the main pool and restaurant. Pros: ample drink service from poolside or restaurant staff. Food okay, no major complaints. Great beach access, could walk for miles. Surf could get too rough for bogie board rentals. Beach never packed with people. Minimal peddlars, not a nuisance. Plenty of pool or beachside lounge chair. Towel shop never ran out of fresh towels. Family did get significantly sick - we ate all the different foods, had ice in our drinks and had blenderized drinks. Plenty of bottled water available for drinking. Had free tennis and game rentals. The grocery store (and mall) were just down the road, outside the resort gates. Bought all toiletries and room snacks there- good enough selection. The mall also has a laundromat- gave a large bag of dirty clothes to the lady, paid 100 pesos and picked up the perfectly folded load the next day. Staff were all pleasant. Cons: unfortunately this is a huge con- check in was the worse process I have ever seen at all the resorts I have EVER stayed in. This is a large resort and they have a small desk with 2 or 3 staff to deal with all the people. We stood there one hour. Never seen anything like it before. This one major flaw is an example of a major fail of basic customer service. Extremely poor first impression! We won't be coming back to this resort a result!!

Posted by , from WA on Jan 30, 2017

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5 out of 5

ready for our second trip

Hotel has so many activities, stuff make you feel welcome and they are always there to help. one of my best experience!!

Posted by on Apr 24, 2016

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5 out of 5


Pros: ALMOST EVERYTHING...fab beach, friendly, polite staff, cleaner than any place I have ever visited. Pride in the place shows. Don't have to leave.
Cons: More options of places to dine on all-inclusive. Buffets get tiring & food gets dry.
Location: Best location in Jalisco.beach for miles.....places for solitude, places for dancing & gourmet dining...
I could not wait to come home and compliment this resort..IT is fabulous...IMMACULATE & friendly staff has pride in their work..from the maids to the landscapers. The beach is PERFECT...bay water is easy for all ages. Water is exact temp. I like. Loads of palapas on the beach with lounges & a TERRIFIC beach lunch, sushi, & pizza staff. Lots to do for all ages. Kids have a pool & club w/activities. You can find music or quiet. Walk to a great mall w/ starbucks, subway & McD. A great crepe/pancake house & a couple of other places to eat. There is a small market, a casino & a beautiful NEW hospital close to the resort. Loads of good restaurants to choose for a short cab ride. Buses to downtown. Rental cars on the property. Landscaping is stunning..Great entertainment in eves...I felt like a queen....CONS= tigers in cages, buffet gets old after a few days. Too many vendors on beach, but very polite so no biggy...made friends w/several...If you cannot be happy here there is no hope for you. PUERTO VALLARTA IS PARADISE..............

Posted by , from Tucson, AZ on Jan 14, 2016

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3 out of 5

Good trip but with some issues

Pros: Nice beach; room condition was good; close to grocery
Cons: Stop harrassing guest to go on time share presentations; entertainment is in spanish; better bar service; offer entertainment options after 10pm
Location: Food: Fajita Republic, La Bogedita; La Vaca Steakhouse Clubs:Bar Morellos, Mandala, Zoo Trips: Outdoor Zipline Must see: The boardwalk
This is a time share hotel so be ready to be bombarded with sneaky sales people. They want to give you a welcome package and tour at the beginning of the stay and will not leave you alone until you take it. They would not even give you a resort map until you listen to their presentation. (They will call your room multiple times throughout the day, which got quite annoying) The hotel grounds are nice and the beach is clean. They water was full off sea weed during certain parts of the day which made swimming kind of gross. The pools were filled with kids and families, so if you wanted peace and quiet the pool was not the right place. It seemed like many of the visitors were from Mexico, so all the entertainment programs were in Spanish. Drink and food service on the beach was hit or miss. You couldn't get food on the beach after five. The food at the resort was nothing to write home about so we are glad we did not get the all inclusive plan. There is a little shopping mall near by where we ate breakfast. (Tutto Pronto made really good sandwiches). We went to the grocery store and bought beer and tequila and water and brought those to the beach (the bag boy helped us bring our stuff to the room which was really helpful). The hotel is good for the price but is more geared to families. If you are more inclined to go out, stay in downtown PVR (everything in the hotel is done at 10 pm)

Posted by , from Concord on Aug 25, 2015

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5 out of 5

the resort was excellent

Pros: Free breakfast, Close restaurants, Quiet
The Paradise Village is a wonderful resort 5 star resort nice pools and a perfect beach, can't wait to go back, Jim

Posted by , from Roseville, CA, USA on Dec 3, 2012

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5 out of 5

Amazing Getaway for the Whole Family

I have been coming to Paradise village on a yearly basis for nearly 15 years now and I love everything they have to offer. The room rates are so affordable expecially compared to surrounding resorts, the staff is always so friendly and willing to assist in any way, the location and buildings are beautiful, they have never ended services and activities, the food is incredible, and the entire place is safe and secure. They have alot of things for kids and adults to do and I've always recommended this place to anyone traveling to Mexico.

Posted by on Mar 1, 2012

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2 out of 5

Paradise Village will treat anyone who trades a week like garbage... Read more to find out why.

Pros: close shopping center
Cons: they don't go out of their way to accommodate you
When I made my trade for Paradise Village, my confirmation slip indicated I would get a studio with a living area, queen size bed, and a pull out sofa. When we my girlfriend and I arrived at our room, there were two small double beds, and no sofa. We were immediately disappointed and contacted the front desk who told us they could not accommodate a room with a single large bed until the following morning. I found this hard to believe as the place was at most 60% full. I asked if there were any upgraded rooms that would accommodate us, and they told us there were ocean front rooms for an additional $55/night. I guess trading with these folks makes you a second class citizen. I was extremely disappointed that they would not immediately move us to a better room at no cost. To make it worse, they told us that we would have to keep calling the next day to check on the status of a new room. I was on vacation, and waiting around the hotel so that I could move based on their mistake was not acceptable. ANY other hotel in the world would have “upgraded” us to make us happy. We spent the night in one tiny bed and found ourselves grumpy because the hotel did not go out of their way to make us comfortable. The next day, we packed up our stuff (always fun while you're on vacation), checked out of our room early, called a bell hop to grab our bags (again), and proceeded to attempt a move to a room with a bigger bed. We were of course greeted by the same attitude as the previous night. They said a room would be available in the early afternoon and we should come back at that time. We had activities to attend to and said we wouldn't be around. "Well sir, what time will you be back?" "I don't know. I'm on vacation. Take care of this and move our bags into the room when its available." We returned around 9:30pm that night fully expecting the resort to have messed up again. It turns out they did reserve the room for us, but they did not have our luggage moved into. We were forced to use the bell service (again). I don't mean to sound cheap, as I always tip the staff, but when you're forced to use specific services multiple times because someone else screwed up, you begin to feel like you're being taken advantage of (5 bucks here, 5 bucks there... gets really annoying). But I digress. The bell hop leads us to another, newer building, Coba Tower. We go up the elevator and are greeted by two hotel doors right in front of the elevator. To our dismay, one of them was to be our new home. To be clear, the rooms were not in the hallway right near the elevator, they were right next to the elevator - sound reflecting tile floors, gaps under doors and all. We entered our room, tipped the bell hop (another 5 bucks) and sent him on his way. We noticed right away that the accommodations were adequate at best. Yes, we had a king size bed, but still no sofa. You can tell that this hotel cuts corners wherever they can. For example, you can class up a room quite a bit just by putting a nice comforter or duvet on a bed. Looks so much better than the cheesy multicolor acrylic blankets you find in an old Motel 6 and at Paradise Village. They even skimped on the bath towels. Typically hotel bath towels are a little smaller than a standard US bath towel. They somehow managed to find even smaller towels for the rooms in the Coba tower than they had in our previous room. The kitchenette did have a lime squeezer, though, so we were able to make our own tequila gimlets... We went to bed around 12:30am. And were woken up at 6am by our neighbors who had a 5 year old son. They were unlucky enough to have gotten the other room next to the elevator. These rooms also have interior doors that allow you to open them if the neighbor is your friend. Remember the earlier comment about tile floors and gaps under doors? Yeah, here too. We weren't really interested in the mom having forgotten her flat iron at home, or the dad's gas from too much Mexican food, nor did we want to hear the inane babbling of a five year old. We were on vacation and wanted to wake up on our own. The accommodations and sound insulation were so bad, that we felt like we were sleeping on the pull-out sofa that should have been in their room because we could hear everything they said. They left around 7am... but that's when the traffic to the elevators began... For the next three hours, we would hear 3-5 minute tidbits of conversations as other guests arrived at and waited for the elevator. Again, not really interested that Betty-Sue left the sunscreen in her room and had to go back for it. We could hear everything. I expect some transient noise in hotels and resorts, but this was really bad. It made us grumpy and tired for a good portion of the trip. Like most people, we went on vacation to a Mexican resort to catch up on some much needed rest, relax, spend some time in the sun, and do a couple fun activities. The accommodations are NOT GOOD ENOUGH to allow you to do that. The same thing happened the following night/morning. That morning, my girlfriend answered a call. It was the front desk asking how our stay was. She politely told them that we were actually not satisfied and a bit unhappy. The response was, "Oh really? Well thank you for taking our survey." Nice. You guessed it, no attempt was made to make things right for us. We did not feel we would get anywhere by complaining, so we just dealt with the noise. Our neighbors were gone by our 6th morning, so we finally got some sleep - surprisingly, elevator traffic was minimized that day too. Other comments: Other hotel staff such as bell hops, bartenders, and restaurant staff were all nice and pleasant. Towel cards only get you one towel. You have to wear a bracelet. The bracelet gets in the way when you put on sunscreen and do other activities - it can scratch you. Drinks at the resort were decent. Food was not that good - especially meats from the buffet. All meat was way over cooked and inedible. All in all, stay at another resort. I've visited Villa del Palmar Flamingos a couple years ago. It is a much nicer hotel in the area.

Posted by , from San Jose, CA, USA on Feb 15, 2012

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About the Paradise Village Beach Resort and Spa

Location Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY 63731

Property Features

Paradise Village Beach Resort and Spa offers its guests a full-service spa, a golf course, a marina, and 3 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. A children's pool, a health club, and a nightclub are also featured at the family-friendly Paradise Village Beach Resort and Spa. Self parking is free.

  • 490 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 7 conference rooms
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (11.6 km / 7.2 mi)
  • Parking: Free self parking

Room Amenities

Paradise Village Beach Resort and Spa offers 490 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star resort have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • In-room dining (24 hours)
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Paradise Village Beach Resort and Spa has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

The beach resort provides complimentary use of kayaks and boogie boards. Play on two lighted tennis courts is complimentary during the day, with surcharges for night play. Other recreational facilities include bocce and shuffleboard courts. A dive center offers scuba-diving lessons and arranges dive trips (surcharges). From the resort's 200-slip marina, an African Queen-style steamboat offers bird-watching trips (surcharge) along inland canals running through Nuevo Vallarta. Whale-watching tours (surcharge) are available during humpbacks' winter migration. ATV, hiking, bicycling, and horse riding excursions are also available (surcharges).

Complimentary shuttles transport guests to the resort's El Tigre golf course 2 km (1.5 mi) away. Designed by Robert Von Hagge, the 18-hole championship layout features lakes, a stream, and target greens. (Resort guests pay discounted greens fees.) Part of the Paradise Village Golf and Country Club, the course begins at a 4,199m (45,200-sq-ft) clubhouse containing a golf shop and restaurant/lounge.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golfing on site
  • Surfing/boogie boarding on site
  • Mountain biking nearby
  • Volleyball on site
  • Motor boating on site
  • Windsurfing nearby
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 for adults and MXN 130 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Beach Village
  • Paradise Beach Village Resort
  • Paradise Village
  • Paradise Village Beach
  • Paradise Village Beach Nuevo Vallarta
  • Paradise Village Beach Resort
  • Paradise Village Beach Resort Nuevo Vallarta
  • Paradise Village Resort
  • Village Beach Resort
  • Village Paradise
  • Paradise Village Beach Hotel
  • Paradise Village Hotel Nuevo Vallarta
  • Paradise Village Nuevo Vallarta
  • Paradise Village Puerto Vallarta