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Hyatt Place Austin Cedar Park

3-star property
1315 East New Hope Drive, Cedar Park, TX 1-855-201-7819
4.2 out of 5
Very good!
See all 16 travelocity Reviews

"The staff here were really amazing. Everyone want just friendly, but went above and beyond, literally dropping what they were doing (unless it was hel ... " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

3-star hotel near H-E-B Center

In Cedar Park

Stay at this Cedar Park hotel and you'll be within 2 miles (3 km) of H-E-B Center and 9 miles (15 km) of Lake Travis. Also within 9 miles (15 km) are Round Rock Premium Outlets and Round Rock Sports Center.

Free perks

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and dining areas, the 137 guestrooms also offer free WiFi and sitting areas. Flat-screen TVs, refrigerators, and coffee/tea makers are also available. Housekeeping is available on request.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Nov 1 - Nov 2

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds (2 queenbed & 1 sofabed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible, Bathtub (2 queenbed & 1 sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Place Austin Cedar Park ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Austin Cedar Park

Everyone (5) Couples (3) Family (12)
5 out of 5
The staff here were really amazing. Everyone want just friendly, but went above and beyond, literally dropping what they were doing (unless it was helping another customer) to ask me if I needed anything. So so kind and thoughtful. They were lovely!

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 12, 2021 by Gian Sanagustin, Operations Manager

Thank you for staying with us. We do value your feedback. We strive to keep our guest's comfortable and take everyone's health and safety really seriously. Hope to you see you again. - Hotel Management

5 out of 5
The Hyatt Place was clean, comfortable and very nice.

Posted by on Feb 27, 2021

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Comment from Hotel Management

Feb 27, 2021 by Gian Sanagustin, Guest Services Supervisor

Thanks for staying with us and for the awesome review. We are glad you had an excellent stay. See you next time. Stay safe.

1 out of 5
I did not like the desk clerk telling me he wanted an imprint of my credit card at check-in and was placing a $50.00 provisional charge against my credit card although I paid travelocity for my stay several weeks in advance. According to the desk clerk and the manager on site "that is Hyatt's Policy." "You made this reservation through a third party." I did indeed because travelocity's price for the room was approximately $11.00 per night less expensive than had I used Hyatt's reservation service with whom I checked the price. I felt like I was being punished for having used travelocity to make my room reservation. Hyatt has lost a World of Hyatt repeat customer over my experience with Hyatt Place Austin Cedar Park. If you (travelocity) have any recourse against Hyatt over my sad experience, use it!

Posted by on Dec 24, 2020

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2 out of 5
It was beautiful and clean. Great location. Great bar and lobby.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 26, 2019 by Hyatt Place Cedar Park Staff

We are thrilled that you had a pleasant stay with us here at the Hyatt Place Cedar Park! We are always happy to hear from our guests regarding their visit and look forward to seeing you again! Best wishes!

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 25, 2019 by Gallery Host Staff

Thank you so much for taking the time to review our Hotel. We are thrilled that you had a great experience and hope to welcome you back again soon.

5 out of 5
Our favorite band was staying at same hotel. This provided for a pre-meet and greet!!!

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 26, 2019 by Hyatt Place Cedar Park Staff

We are thrilled that you had a pleasant stay with us here at the Hyatt Place Cedar Park! We are always happy to hear from our guests regarding their visit and look forward to seeing you again! Best wishes!

5 out of 5
Brand new hotel, great location, spacious room, perfectly clean

Posted by on Aug 21, 2019

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Comment from Hotel Management

Sep 11, 2019 by Hyatt Place Cedar Park

Thank you for staying with us. We appreciate your feedback.

5 out of 5
The property is in excellent condition, with an accommodating staff and well kept rooms. It’s close to shopping.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 20, 2019 by Hyatt Place Cedar Park Staff

We are glad you enjoyed your stay. Thank you for staying with us and your feedback

2 out of 5
I asked for towels and never received them, even after I was told twice, "they were on their way up" as I was checking out the front desk attendant (Edward) said I'll have someone bring them right up... I was checking out, there was no need at that point. Horrible customer service!

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 14, 2019 by The Hyatt Place Cedar Park Team

We're sorry you were unhappy - we'll work hard to fix the service issue you experienced. Please let us know if you would like to discuss your experience with a member of our management team. Thanks for letting us know.

4 out of 5
Excellent location. Close to Leander and cedar Park for a decent price

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by The Hyatt Place Cedar Park Team

Thank you so much for taking the time to review our Hotel. We are thrilled that you had a great experience and hope to welcome you back again soon.

About the Hyatt Place Austin Cedar Park

Location 1315 East New Hope Drive, Cedar Park, TX 79641

Property Features

Hyatt Place Austin Cedar Park offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. There are 4 meeting rooms available. The business-friendly Hyatt Place Austin Cedar Park also features a terrace, a garden, and a picnic area. Self parking is free. This 3-star Cedar Park hotel is smoke free.

  • 137 guestrooms or units
  • 2626 sq ft of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Austin Cedar Park offers 137 accommodations with safes and coffee/tea makers. Accommodations have separate dining areas and include sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Cedar Park hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Gallery Menu - This restaurant serves brunch, lunch, dinner, and light fare. A children's menu is available. Open 24 hours.

Coffee to Cocktails - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 70 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and GBAC STAR Facility Accreditation (global expert).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Austin Cedar Park Hotel
  • Hyatt Austin Cedar Park Hotel
  • Hyatt Place Austin Cedar Park Hotel
  • Hyatt Place Austin Cedar Park Cedar Park
  • Hyatt Place Austin Cedar Park Hotel Cedar Park

You should know

  • Pool access available from 6 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.