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4.1 out of 5

"Overall fair. Tired facilities. Staff doing their best. Got charged for parking and didn't even have a car. " More

By a verified traveler on Tue 25 Oct 2022

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Hotel Description

Enjoy the outdoor pool at this 3-star Austin hotel

Near the airport

You'll be within 2 miles (3 km) of Live Oak Brewing Company and 6 miles (10 km) of Colorado River with a stay here. Riverside Golf Course and McKinney Falls State Park are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free buffet breakfast and free airport drop-off.

Room, Multiple Beds (2 Queen and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$144* Per night/room Dec 18 - Dec 19

Room, Multiple Beds, Accessible (2 Queen and 1 Sofa Bed, With Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (With Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Place Austin Airport ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Austin Airport

Everyone (16) Couples (4) Family (6)
3 out of 5
Overall fair. Tired facilities. Staff doing their best. Got charged for parking and didn't even have a car.

Posted by on Oct 25, 2022

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Comment from Hotel Management

Oct 28, 2022 by Hotel Management

Thank you for taking the time to provide us with valuable feedback. We do apologize for the confusion with the parking. I did a quick check, and we did adjust the parking fees off. We hope to see you again soon

5 out of 5
This was the perfect place for an overnight stay as we were flying out early the following morning. Whataburger is right there for a quick bite! Clean and nice rooms too!

Posted by on Sep 8, 2022

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Comment from Hotel Management

Sep 10, 2022 by Tyronza

Thank you so much for the positive feedback. We look forward to serving you in the near future.

5 out of 5
Recommend

Posted by on Aug 6, 2022

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Comment from Hotel Management

Aug 16, 2022 by Tyronza

Thank you for recommending our hotel. We appreciate your positive feedback. We look forward to your visit in the near future.

1 out of 5

Posted by , from evanston on Aug 4, 2022

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5 out of 5
Clean rooms. Good breakfast and friendly staff.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Apr 27, 2022 by Stephen T.

Thank you.

5 out of 5
Great stay

Posted by , from Ft Worth on Feb 23, 2022

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5 out of 5
The staff was very helpful.

Posted by , from ROUND TOP on Dec 17, 2021

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Comment from Hotel Management

Dec 17, 2021 by Stephen T.

Thank you.

5 out of 5
All the staff were wonderful!

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 3, 2021 by Stephen T.

Thank you for your Feedback it will be shared with the staff.

5 out of 5
Shuttle

Posted by on Sep 3, 2021

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Comment from Hotel Management

Sep 5, 2021 by Stephen T.

Thank you.

5 out of 5
Shuttle service was wonderful.

Posted by on Sep 3, 2021

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Comment from Hotel Management

Sep 5, 2021 by Stephen T.

Thank you for your Feedback it is greatly appreciated and it will be shared with all the shuttle drivers.

About the Hyatt Place Austin Airport

Location 9532 Spirit of Austin Lane, Austin, TX 78719

Property Features

Hyatt Place Austin Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1900 square feet (177 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Place Austin Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3-star Austin hotel is smoke free.

  • 139 guestrooms or units
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Austin Airport offers 139 accommodations with iPod docking stations and complimentary bottled water. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • In-room dining
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Hyatt Place Austin Airport has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Austin Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 15.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Austin Airport Hotel
  • Hotel Hyatt Place Austin Airport Austin
  • Austin Hyatt Place Austin Airport Hotel
  • Hotel Hyatt Place Austin Airport
  • Hyatt Place Austin Airport Austin
  • Hyatt Place Hotel
  • Hyatt Place
  • Hyatt Place Austin Airport
  • Hyatt Place Austin Austin
  • Hyatt Place Austin Airport Hotel
  • Hyatt Place Austin Airport Austin
  • Hyatt Place Austin Airport Hotel Austin

You should know

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.