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The Westin Anaheim Resort

4.5 star property
4.5-star luxury hotel near Anaheim Convention Center

Choose dates to view prices

Photo gallery for The Westin Anaheim Resort

4 restaurants, breakfast served
Studio, 1 King Bed with Sofa bed, Theme Park View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
4 restaurants, breakfast served
Exterior
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
1030 W Katella Avenue, Anaheim, CA, 92802
  • Place, Anaheim Convention Center
    ‪8 min walk‬
  • Place, Disney California Adventure® Park
    ‪12 min walk‬
  • Place, Disneyland® Resort
    ‪13 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

8.4 out of 10
Very good
(11 reviews)
  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

View from room

Room, 2 Queen Beds, Balcony, Resort View

9.0 out of 10
Wonderful
(23 reviews)
  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

View from room

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Theme Park View

View from room

Studio, 1 King Bed with Sofa bed, Balcony, Theme Park View

  • 550 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Theme Park View

Studio, 1 King Bed with Sofa bed, Theme Park View | View from room

Studio, 1 King Bed with Sofa bed, Theme Park View

10.0 out of 10
Exceptional
(4 reviews)
  • 550 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(72 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Theme Park View

Room, 1 King Bed with Sofa bed, Balcony, Theme Park View | View from room

Room, 1 King Bed with Sofa bed, Balcony, Theme Park View

9.8 out of 10
Exceptional
(16 reviews)
  • 390 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Theme Park View

Suite, 1 Bedroom, Theme Park View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Theme Park View

  • 780 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Theme Park View

Suite, 1 Bedroom, Balcony, Theme Park View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony, Theme Park View

10.0 out of 10
Exceptional
(4 reviews)
  • 780 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Resort View

View from room

Studio, 1 King Bed with Sofa bed, Resort View

8.8 out of 10
Excellent
(8 reviews)
  • 550 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(83 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Theme Park View

View from room

Room, 2 Queen Beds, Balcony, Theme Park View

9.4 out of 10
Exceptional
(23 reviews)
  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Resort View

View from room

Studio, 1 King Bed with Sofa bed, Balcony, Resort View

9.6 out of 10
Exceptional
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

55-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Resort View

10.0 out of 10
Exceptional
(3 reviews)
  • 780 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Resort View (Hearing Accessible)

View from room

Studio, 1 King Bed with Sofa bed, Resort View (Hearing Accessible)

  • 550 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View (Mobility Accessible, Tub)

View from room

Room, 2 Queen Beds, Balcony, Resort View (Mobility Accessible, Tub)

  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 389 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Theme Park View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed, Theme Park View (Hearing Accessible)

  • 390 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Theme Park View (Mobility Accessible, Tub)

View from room

Room, 2 Queen Beds, Theme Park View (Mobility Accessible, Tub)

  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Theme Park View (Hearing Accessible)

View from room

Room, 2 Queen Beds, Theme Park View (Hearing Accessible)

  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Theme Park View (Mobility Accessible, Roll-in Shower)

View from room

Room, 2 Queen Beds, Balcony, Theme Park View (Mobility Accessible, Roll-in Shower)

  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Anaheim

Anaheim Resort stay.Within a 15-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Downtown Disney® District. Anaheim GardenWalk and Disney California Adventure® Park are also within 2 miles (3 km).

What's nearby

  • Anaheim Convention Center - 8 min walk - 0.5 miles
  • Disney California Adventure® Park - 12 min walk - 0.7 miles
  • Downtown Disney® District - 12 min walk - 0.7 miles
  • Anaheim GardenWalk - 12 min walk - 0.7 miles
  • Disneyland® Resort - 13 min walk - 0.7 miles

Getting around

  • Santa Ana Regional Transportation Center - 13 min drive
  • John Wayne Airport (SNA) - 15 min drive

Restaurants

  • ‪Cocina Cucamonga Mexican Grill - ‬13 min walk
  • ‪Paradise Garden Grill - ‬9 min walk
  • ‪Lamplight Lounge - ‬12 min walk
  • ‪Boardwalk Pizza & Pasta - ‬9 min walk
  • ‪Bayside Brews - ‬9 min walk

About this property

The Westin Anaheim Resort

4.5-star luxury hotel near Anaheim Convention Center
The Westin Anaheim Resort offers its guests an outdoor pool, a 24-hour health club, and a hot tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 23 meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury The Westin Anaheim Resort. Parking is available for a fee.

This 4.5-star Anaheim hotel is smoke free.

  • 618 guestrooms or units
  • 8 levels
  • 4 dining venues
  • Built in 2020
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Westin Anaheim Resort offers 618 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

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4.6 out of 5, Wonderful, 1,538 reviews
$269 nightly
The price is $315
Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 45 per day; includes in/out privileges)
  • Covered valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 35 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 45.00 per day (in/out privileges)
  • Covered valet parking fee: USD 55.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Westin Anaheim Anaheim
The Westin Anaheim Resort Hotel
The Westin Anaheim Resort Anaheim
The Westin Anaheim Resort Hotel Anaheim

Frequently asked questions

How close is The Westin Anaheim Resort to the airport?

The Westin Anaheim Resort is 9.1 mi (19-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Anaheim Resort?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at The Westin Anaheim Resort on Nov 2, 2025 start from $281.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Anaheim Resort have an airport shuttle?

Airport shuttle services are not available at The Westin Anaheim Resort.

How close is The Westin Anaheim Resort to the beach?

This hotel is 18.1 mi (31-min drive) from Seal Beach and 18.4 mi (28-min drive) from Bolsa Chica State Beach. Don't forget your sunscreen!

Does The Westin Anaheim Resort offer free breakfast?

Free breakfast isn’t provided at The Westin Anaheim Resort, but continental breakfast is offered for a fee of between USD 25.00 and 35.00 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Westin Anaheim Resort?

No, there is no casino at this hotel, but Hawaiian Gardens Casino (17-min drive) is nearby.

What time is check-in at The Westin Anaheim Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Anaheim Resort?

Free parking is not available at this hotel. Self parking is available for USD 45.00 per day, and valet parking for USD 55.00 per day.

Does The Westin Anaheim Resort have a pool?

The Westin Anaheim Resort features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does The Westin Anaheim Resort have a restaurant?

Yes, there are 4 restaurants on site.

Does The Westin Anaheim Resort have a spa?

There are no spa services available at this hotel.

How close is The Westin Anaheim Resort to downtown Anaheim?

The Westin Anaheim Resort is 2.2 mi away from Anaheim.

The Westin Anaheim Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1250 out of 1527 reviews
Rating 8 - Good. 153 out of 1527 reviews
Rating 6 - Okay. 61 out of 1527 reviews
Rating 4 - Poor. 26 out of 1527 reviews
Rating 2 - Terrible. 37 out of 1527 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

TRISTA, CHandler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Walter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Looks more like a sterile business hotel than a resort, understaffed, with long lines at check-in. Breakfast was a disaster, we waited 10 mins for a host to show up and get us seated, we decided to walk in and finally reached a manager who could check us in. The breakfast buffet is very limited in choice and poor in quality, service again was overwhelmed and slow. Also in the past 10 years this is the first 4* hotel where they had the gall to charge a daily rate for Wifi. It is close to Disneyland but not really that walkable, it takes about 40min walk or 10 min Uber to get to the park.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Monica

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, walking distance to restaurants internamente car. Rooms are are nice but very confusing to find, too much walking.
Stayed 1 night in Jul 2025

10/10 Excellent

DAWIT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 6 nights in Jul 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and experience with staff. Everyone was very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gopi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good one
Stayed 3 nights in Jul 2025

10/10 Excellent

Xuemei

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Kandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the resort is very well kept I found the bed a bit uncomfortable but the warm comforter was greatly appreciated. The lack of a microwave disappointing and surprising. Given the reputation of the Westin name finding towels so worn in the bathroom with strings hanging off them was also surprising and tacky. The biggest issue was when I had my cell phone died and I could not call a rideshare or taxi for a return. Someone offered to call the hotel for me but all we got was a message that no one was available to take the call. I had hoped to request a taxi for me via hotel staff. Not exactly what I would expect from this property. The pool and gym were beautiful and clean as well as the lobby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great very attentive and rooms were very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Francia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family vacation

Our stay was fantastic, from the tangerine room to the roof top bar to the amazing poolside lounging. The service is fantastic and the comfort to be amazed by.
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was below average, but customer service and cleanliness was exceptional.
Stayed 2 nights in Jul 2025

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within walking distance to Disneyland parks and Disney Downtown. The property is so clean and smells amazing. And I want to take the heavenly bed home! Like sleeping on a cloud
Stayed 2 nights in Jul 2025

2/10 Terrible

Shadi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is very comfortable , clean and got a good vibe . This is the second year we visit , very unhappy with the staff support , lack of ownership and responsibility , every one says it’s not me you have to talk to another person . Even ordering room service dinner , one of the orders was missing , the room service on the phone said it’s not me check with the server . The front desk when checking in said the same phrase “ it’s not me check with the reception in the morning “ . The room service on the phone was so rude. There is obvious lack of training and coaching . The servers in the breakfast buffet were so noisy chitchatting all the time , and the breakfast is so disappointing . This place last year was a 5 stars this year they are 2 on a good day . I don’t think I will ever book here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern/clean and nice. Staff is amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel Great big gym Best location!!!!
Stayed 3 nights in Jun 2025

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, good sized room and comfortable beds.
Stayed 3 nights in Jul 2025