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Anaheim Portofino Inn and Suites

3-star property
1831 S Harbor Blvd, Anaheim, CA 1-855-201-7819

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3.9 out of 5
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See all 163 Travelocity Reviews

"TV’s in room didnt work, even when Maintenance came " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel near Disney California Adventure® Park

Heart of Anaheim

Within a 10-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Anaheim GardenWalk. Downtown Disney® District and Disney California Adventure® Park are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool and a fitness center. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and ironing boards.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Jun 18 - Jun 19

Suite, 1 King Bed with Sofa bed (Sleeps 4 / French Door to Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Room Kid Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds, Accessible (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Anaheim Portofino Inn and Suites ratings based on 163 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (32) Couples (1) Family (16)
4 out of 5
TV’s in room didnt work, even when Maintenance came

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Customer Service

Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

3 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 28, 2019 by Customer Service

Dear Guest, thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better. We hope you will come back and visit us again soon for a more positive experience.

4 out of 5
close to Disneyland. Friendly staff. clean property

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Customer Service

Thank you for the great review! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

4 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 19, 2019 by Customer Service

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you again soon. We want to share an even more fantastic experience with you next time. Have a great day!

5 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Customer Service

Thanks for the fantastic rating! It's outstanding we could exceed your expectations during your stay with us. We're all looking forward to your next stay with us. Have a beautiful day!

4 out of 5
Nice service, Front desk, room and pool!! All staff in general!! Thanks!! 2 nice very nice days!!

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 18, 2019 by Customer Service

Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon. We'd like to share an even better experience with you soon. Have a lovely day!

4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

3 out of 5
Only thing we liked about the property was the location. Walking distance to the theme parks.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Customer Service

Thank you for taking the time to submit this feedback, Peanut. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

1 out of 5
Old, room keys only worked half the time. Got locked out of building a couple times due to key not working. Plumbing was absolutely horrible. Tub filled with water and when rooms above you took shower a HUGE ANNOYING bubbling sound came from the tub. Kept us up the entire first night. Staff was rude when I called to complain about tub. Would never recommend this hotel to anyone after this stay!!!

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 22, 2019 by Customer Service

We appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

4 out of 5
Not 1.5 blocks to Disneyland as the front desk said, more like 5 or 6. When you're coming back after an exhaustive day pushing a stroller, it matters. However, everything else was excellent and one of the most competitive priced hotels. Recommended.

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 18, 2019 by Customer Service

Thank you for the 4/5 rating! We're happy you had a pleasant stay with us. It's unfortunate you had such challenges with our location. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

About the Anaheim Portofino Inn and Suites

Location 1831 S Harbor Blvd, Anaheim, CA 92802

Property Features

Anaheim Portofino Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Anaheim Portofino Inn and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Anaheim hotel is smoke free.

  • 190 guestrooms or units
  • 2 buildings
  • Built in 2001
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (20.2 km / 12.5 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (6.1 km / 3.8 mi)
  • Property shuttles: Area shuttle, train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Anaheim Portofino Inn and Suites offers 190 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Anaheim hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Disinfectant is used to clean the property.For traveler safety, contactless check-in and check-out are available and staff at the property wear personal protective equipment.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveler safety, contactless check-in and check-out are available and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per night
  • Resort fee: USD 18.72 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per day
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 15 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Portofino
  • Anaheim Portofino Inn
  • Portofino Inn
  • Portofino Anaheim
  • Portofino Hotel Anaheim
  • Portofino Inn And Suites Anaheim Hotel
  • Portofino Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino And Suites
  • Anaheim Portofino Inn and Suites Hotel
  • Anaheim Portofino Inn and Suites Anaheim
  • Anaheim Portofino Inn and Suites Hotel Anaheim

You should know

  • Anaheim Portofino Inn and Suites offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.