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"This hotel was clean and well kept. It was an easy walk to Disneyland which was most important to us. The staff was super friendly and attentive. One ... " More

By a verified traveler on Sat 07 Jul 2018

Hotel Description

Family-friendly 3-star hotel near Disneyland®

City center stay

Within a 10-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Anaheim GardenWalk. Disneyland® and Disney California Adventure® Park are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool and a fitness center. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, phones, and ironing boards.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96 per night

Suite, 1 King Bed with Sofa bed (Sleeps 4 / French Door to Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Room Kid Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds, Accessible (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Anaheim Portofino Inn and Suites ratings based on 145 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (23) Couples (1) Family (6)
5 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by Customer Service

Thanks for the perfect rating! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon. Have a wonderful day!

5 out of 5
close to disneyland nice pool clean room ice machine elevators and queen beds

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 3, 2019 by Customer Service

Thanks for the fantastic review! We're happy you enjoyed your time with us so much at Portofino Inn & Suites Anaheim! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!

5 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 2, 2019 by Customer Service

Thank you for sharing your perfect rating with us! It's wonderful to see how much you appreciated your time with us! We want everyone to feel right at home at Portofino Inn & Suites Anaheim. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!

5 out of 5
Most comfy beds I have experienced in a hotel so far. If they served breakfast then this hotel would literally be the BEST

Posted by on Mar 22, 2019

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Comment from Hotel Management

Mar 22, 2019 by Customer Service

Thank you for the great review, MA. It's outstanding you enjoyed your time with us so much. We love offering the most relaxing and comfortable experiences with our guests and your praise for our bedding lets us know we're doing our job. That's what we like to see! We look forward to sharing another amazing experience with you soon! Have a fantastic day!

2 out of 5
They changed the price of my room without telling me

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 22, 2019 by Customer Service

Thank you for sharing your recent experience. This sounds very out of the ordinary for our hotel. We would appreciate hearing from you directly in order to help you resolve the issue or better understand it. Please reach out to us directly so we can look into this further. Thank you very much.

4 out of 5
It was 10 minute walk to Disney Land the staff was nice. The room could be brought up to date. Renovated

Posted by , from Nevada on Oct 28, 2018

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Comment from Hotel Management

Nov 15, 2018 by PS

Thank you for sharing your feedback. We look forward to welcoming you back soon!

2 out of 5
Our air conditioner did not work properly. Our room was stuffy the whole trip. The hotel fees and parking was a little expensive for a hotel that was not updated or very clean. The walk to Disneyland was not bad at all, but with the over all experience being poor we will never stay here again. We will be going back to the Castle Inn and suites.

Posted by , from California on Sep 17, 2018

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Comment from Hotel Management

Nov 15, 2018 by PS

Thank you so much for sharing your recent experience with us. We will certainly address your concerns as a team to improve our service for future stays. We look forward to showing you our true level of service in the future. Thank you for staying with us.

5 out of 5
This hotel was clean and well kept. It was an easy walk to Disneyland which was most important to us. The staff was super friendly and attentive. One day our room wasn’t cleaned while we were gone and when it was brought to their attention they immediately brought up new towels and bathroom supplies.

Posted by on Jul 7, 2018

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2 out of 5
From the moment of check in when there was an issue with the room we booked (beware the ‘suite’ 2 bedroom is not actually two rooms, but one room with sliding glass doors to separate the space) the front desk employee was rude and unapologetic basically stating it’s my problem for booking through Travelocity. When I called Travelocity, there was no resolution because the same front desk clerk told them the 2 bedroom/2 bathroom, which I had called to confirm booking based on the Portofino website, didn’t exist (not even true). We booked this hotel based on the specific accommodations for guests, adults and children) in our group and called to confirm months before our trip. The situation left a lot to be desired in the way of customer service. The room itself was dirty and in disrepair, like the bathroom mirrors showing excessive wear- thankfully, it was a one night stay and a place to sleep for a quick rest between Disney days. So, it served its purpose for the price. Upon check out, the morning clerk did confirm there are two bedroom/two bathroom suites, as advertised on the hotel website,but they aren’t allowed to be advertised or booked through Travelocity. I’m disappointed with how the hotel staff handled the situation, as well as Travelocity offering no resolution. I will think twice before booking with both in the future.

Posted by , from Pennsylvania on Jun 14, 2018

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2 out of 5

Good location, but rooms need updating

Can't beat the location, but the room wasn't great. Outside looks great, but very deceiving. Room had a funky smell, the bed was very uncomfortable, the curtains were torn and stained, and the shower needs a good scrub. AC very loud - sounds like a train is coming through the room. Nice pool area.

Posted by , from Roseville, CA on Mar 1, 2018

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About the Anaheim Portofino Inn and Suites

Location 1831 S Harbor Blvd, Anaheim, CA 92802

Property Features

Anaheim Portofino Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Anaheim Portofino Inn and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Anaheim hotel is smoke free.

  • 190 guestrooms or units
  • 2 buildings
  • Built in 2001
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (20.2 km / 12.5 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (4.6 km / 2.8 mi)
  • Property shuttles: Area shuttle, train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Anaheim Portofino Inn and Suites offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Anaheim hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per night
  • Resort fee: USD 18.72 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per day
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 15 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Portofino
  • Anaheim Portofino Inn
  • Portofino Inn
  • Portofino Anaheim
  • Portofino Hotel Anaheim
  • Portofino Inn And Suites Anaheim Hotel
  • Portofino Suites
  • Anaheim Portofino Inn Suites

You should know

  • Anaheim Portofino Inn and Suites offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.