4/10 Poor
Joseph
Traveled with family
Jan 2, 2026
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was not a 4.5 star rating hotel. We got there, the water pressure in our first room was similar to that of the movie elf when he is in the shower trying to splash himself with water, it was a drizzle and it never got more than luke warm. They changed us to the room across the hall and of course felt bad and were really so kind about it, but didn’t have a problem putting someone else in that room we switched out of the next night. Not sure how those guests felt. The new room window was covered with who knows what. Clearly wasn’t cleaned, Use your imagination, yup it was that. The water pressure in the shower again, wasn’t better and the water never got hot. They were so kind and wanted to help when we requested the maintenance. Unfortunately it didn’t fix the entire problem we still all took very luke warm showers each night. They told us to run the water for 10 min which we did and still never got hot. Not a free breakfast. For the price of this hotel you are simply paying for the location. It is so close to the park and if we hadn’t been just sleeping and showering there I would have changes locations. The lobby is cute, but the hotel is warn down. Unfortunately the reviews I read before I booked this hotel were not accurate or someone is used to staying at a super 8. Pay a couple hundred dollars more and book at the hotel across the street.
Joseph
Stayed 6 nights in Dec 2025