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"Won't be staying here next HAI. Sorry, but for the price I can get better elsewhere. Not to mention the images on the Travelocity page do NOT reflect ... " More

By a verified traveler on Fri 31 Jan 2020

Hotel Description

3.5-star hotel near Anaheim Convention Center

In entertainment district

Within a 10-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Anaheim GardenWalk. Downtown Disney® District and Disney California Adventure® Park are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and coffee shop.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 308 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and safes.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$91* Per night/room Jun 1 - Jun 2

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Lulu, BW Premier Collection ratings based on 36 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Lulu, BW Premier Collection

Everyone (20) Couples (3) Family (11)
1 out of 5
I called to confirm my room was ready . They told me yes and that I could check in whenever. Low and behold I get there they offer me a free "upgrade to king beds" I agree being that I had two children with me , and they knew this . I get to the room and instead of kind BEDS ,there was one king BED. As in one.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Rod

Please accept our apologies for the room type issue you encountered during your recent stay in our hotel.

4 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Rod

Thank you for choosing our hotel!

3 out of 5
Won't be staying here next HAI. Sorry, but for the price I can get better elsewhere. Not to mention the images on the Travelocity page do NOT reflect reality.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by Rod

We're sorry you were disappointed with your recent stay in our hotel. Your feedback about our pictures on Travelocity were appreciated.

3 out of 5
Bed was squeaky. It’s time for the room to be updated

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 29, 2020 by Rod

Thank you for your Travelocity.com feedback!

2 out of 5
What I didn't like is after paying the inflated rate of $230+ dollars because the NAMM show was in Anaheim, I get nailed for $18 to park my car and another $18 to park the car of my associate who was sharing the room with me. And of course, a $17.50 "resort fee" (I notice they DID have a pool!). That's an extra $53.50 in hidden charges!

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 22, 2020 by Rod

We're sorry you weren't pleased with the rates being charged during the Citywide convention that recently occurred.

3 out of 5
Easy to use hotel. Complimentary breakfast provided via Travelocity. Breakfast was dine in only. Red Lion was so nice and trendy...15 years ago...but now it’s outdated and scuffed up. It looks like they made the hotel...and stopped maintenancing it. Trims are pealing paint and fixtures are chipped.

Posted by , from Anaheim, Ca on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by Rod

Hello AM: We're sorry you were a bit disappointed with your feedback on Travelocity.com. Your comments about the condition of different areas of the hotel were important for us to hear about.

4 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Rod

Please come back to visit us again soon!

1 out of 5
The hotel is looking nice for the construction design, but the charges were inappropriate such as hotel fee plus parking fee which totally more than 30% as almost the same of the discount that Travelocity discount me as a membership, so I paid almost full price (from total $119. to $136. then wanted me to pay $154. wanted to kick me out from 5 hours trip). It was cloudy sink water, and they did not done anything to satisfy the customer. My first time will be the last time for this hotel.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Rod

It was unfortunate that you felt we didn't do anything to take care of your concerns during your recent stay in our hotel.

2 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 1, 2019 by Rod

We regret that you didn't rank us a bit higher in your review on Travelocity.

3 out of 5
It is a good hotel for the price. The room had all the amenities a family needs, fridge, microwave, coffee maker, tv, WiFi, strong water pressure in the shower. The hotel is older and doesn’t appear to have been renovated in awhile. It felt safe, relatively clean, and the staff was all wonderful. It’s a great location, and certainly competitive in price for the Disney neighborhood.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 10, 2019 by Rod

Thank you for your Travelocity feedback!

About the Hotel Lulu, BW Premier Collection

Location 1850 S Harbor Blvd, Anaheim, CA 92802

Renovations + Closures

This property is closed from February 22 2021 to March 31 2021 (dates subject to change).

Property Features

Hotel Lulu, BW Premier Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6700 square feet (622 square meters) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Hotel Lulu, BW Premier Collection. For a fee, parking is available. This 3.5-star Anaheim hotel is smoke free.

  • 308 guestrooms or units
  • 8 levels
  • 2 buildings
  • 6700 sq ft of conference space
  • 622 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Anaheim Regional Transportation Intermodal Center (6 km / 3.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Lulu, BW Premier Collection offers 308 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

Lulu's Kitchen - This poolside theme restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 28.00 for adults, USD 8.00 and USD 22.00 for children (approximately)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Red Lion Hotel
  • Red Lion Anaheim
  • Red Lion Hotel
  • Red Lion Hotel Anaheim
  • Anaheim Red Lion
  • Red Lion Hotel Anaheim Resort
  • Red Lion Hotel Resort
  • Lulu, Bw Premier Collection
  • Red Lion Hotel Anaheim Resort
  • Hotel Lulu, BW Premier Collection Hotel
  • Hotel Lulu, BW Premier Collection Anaheim
  • Hotel Lulu, BW Premier Collection Hotel Anaheim

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.