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"No complaints It was clean and safe Room was nice and staff very nice " More

By a verified traveler on Thu 15 Oct 2020

Hotel Description

3-star aparthotel near Downtown Disney® District

Near the airport

Your stay at this Anaheim Resort aparthotel places you within 2 miles (3 km) of Downtown Disney® District and Disneyland®. Disney California Adventure® Park and Anaheim Convention Center are also within 2 miles (3 km).

Free breakfast

This aparthotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, kitchens

The soundproofed apartments offer free WiFi and free newspapers. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Housekeeping is available once per stay.

Studio Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 7 Max

Room, 1 Bedroom, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Bedroom, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Staybridge Suites Anaheim At The Park ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Anaheim At The Park

Everyone (8) Family (6)
5 out of 5
No complaints It was clean and safe Room was nice and staff very nice

Posted by on Oct 15, 2020

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Comment from Hotel Management

Oct 15, 2020 by Brandon Croom

Thank you so much for taking the time to leave such a positive review of your experience with us. We appreciate your feedback.

4 out of 5
I did not like the fact that the hotel was not told that we were bringing 2 service dogs. We wanted a pet friendly hotel and we put it as a comment on the reservation with Travelocity.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 22, 2019 by Brandon Croom

We most certainly do apologize that the hotel did not obtain that information. We most certainly appreciate the opportunity to have provided service to you.

5 out of 5
The staff was extremely friendly and helpful. The complimentary breakfast is absolutely amazing the kids loved it.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 24, 2019 by Brandon Croom

We are thrilled you enjoyed the hospitality our team has to offer. Thank you so much for taking a moment to rave about our complimentary breakfast. We appreciate your positive feedback.

5 out of 5
Met all expectations and it was easy to get to/from Disneyland.

Posted by on Apr 17, 2019

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4 out of 5
The hotel is clean. Only stayed at hotel for one day so can't really assess staff.

Posted by on Apr 15, 2019

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5 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 5, 2019 by Brandon Croom

Thank you for your positive review.

2 out of 5

Posted by on Mar 22, 2019

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Comment from Hotel Management

Apr 6, 2019 by Brandon Croom

We apologize to have not met your standards but appreciate your review. Thank you for your time.

3 out of 5
They gave us the wrong room and when we did the switch we had to wait in the lobby about 45mins which was very inconvenient

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 18, 2019 by Brandon Croom

Thank you so much for taking the time to leave your constructive feedback. We appreciate the opportunity to hear about how we can better our operation and hope you will come back to see how your feedback has been utilized.

2 out of 5
This will be a very long review... Expected a lot from this hotel. Was very let down. Walked into the room and although very spacious for the one bed room suite the bathroom shower curtain was hanging on by 3 hooks there was mold in the shower nooks, foot and base boards looked pretty beat up. Shower water pressure was really none there. You have to turn the the knob all the way around to get warm water. They never filled the amenities (shower gel, shampoo or conditioner) luckily we brought our own. For the sink in the bathroom it was not clean there was hair left in the sink. Never gave us new soap to wash our hands. Had to ask ask everyday for hand towels for that sink. The floors are paper thin we had to call to ask the people above us to keep it down you can hear everyone outside your room and next door. Check all dishes before you use them all silverware had food on them. We made ice in the ice maker and it was so dirty coffee pot was filthy we had to treasure everything before we used it. We also had to ask for a light bulb in a lamp it was completely missing. One outlet didn’t even work. One night out little guy had an accident called down to the front desk and asked for new sheets we were advised that housekeeping had gone home but he would get sheets for us. Went down to get them brought them up and all he gave us was 8 pillow cases. The towels are like sand paper very rough. The beds are very hard. Also do not use the pull out bed in the sofa it is a thin pad.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 8, 2018 by Brandon Croom

Dear Traveler, I would like to apologize on behalf of our Property about the experience you have noted above. If you would be interested in reaching out to the hotel please contact me as I would like the opportunity to attempt to rectify the experience you have notated. Thank you for your time, and constructive feedback.

4 out of 5
$6 uber ride to Downtown Disney...free breakfast...free dinner! Awesome experience

Posted by on Nov 2, 2018

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Comment from Hotel Management

Nov 3, 2018 by Brandon Croom

Thank you for your positive feedback.

About the Staybridge Suites Anaheim At The Park

Location 1050 W. Ball Road, Anaheim, CA 92802

Renovations + Closures

The following facilities or services will be unavailable from September 29 2020 to January 30 2021 (dates subject to change):

  • Breakfast

Property Features

Staybridge Suites Anaheim At The Park offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Staybridge Suites Anaheim At The Park. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Anaheim aparthotel is smoke free.

  • 126 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: John Wayne Airport (SNA) (21.5 km / 13.4 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (5.8 km / 3.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Anaheim At The Park offers 126 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Anaheim Park Hotel
  • Staybridge Suites Anaheim Park
  • Staybridge Suites Anaheim At The Park Anaheim
  • Staybridge Suites Anaheim At The Park Aparthotel
  • Staybridge Suites Anaheim At The Park Aparthotel Anaheim

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.