6/10 Okay
Kelly, Santa Barbara
Traveled with family and small children
Mar 30, 2026
We had a short trip to town to go to Disneyland. Carlos checked us into the hotel. He was very kind and friendly. We asked for extra pillows because we were traveling with our 3 children. They were in the process of doing some laundry and didn't have them ready at the time. We made 4 calls throughout the evening in order to hear back about the pillows. We got a room that had a pullout couch in it. The pullout bed is not very sturdy. We put our lightest kid on that bed because it would start to close if you added any more weight to the bed. It is definitely a hazard and needs to be looked into. The room was very spacious, but if you are looking for an updated, luxurious hotel, this is not it. It is very basic, but we were literally just sleeping there so our trip didn't require additional amenities.
One perk would be that the entrance to downtown Disney shopping is a 15 minute walk.
Kelly
Stayed 2 nights in Mar 2026





























