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Eden Roc Inn & Suites

2-star property
1830 S. West Street, Anaheim, CA 1-855-201-7819
3.6 out of 5
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See all 19 travelocity Reviews

"It is very quit the employees are nice and the parking was perfect " More

By a verified traveler on Sun 08 Mar 2020

Points Of Interest

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Hotel Description

Motel near Downtown Disney® District in Anaheim

In entertainment district

Within a 15-minute walk of this Anaheim Resort motel, you'll find Downtown Disney® District and Disney California Adventure® Park. Angel Stadium of Anaheim and Honda Center are also within 3 miles (5 km).

Business services

An outdoor pool is featured at this motel, along with self parking. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms also offer free WiFi and LED TVs with cable channels. Premium bedding, separate bathtubs and showers, and coffee/tea makers are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Jan 19 - Jan 20

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds (Newly Remodeled)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Inn & Suites ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eden Roc Inn & Suites

Everyone (7) Couples (1) Family (11)
1 out of 5
This property was dirty--the bedspreads needed to be cleaned. the matresses were hard, the pillows were small and hard. There was no fresh coffee made in the office for guests. There was no water/coke machines or snack machines anywhere on the property. I would never stay in this place ever again.l

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 23, 2021 by Eden Roc Inn & Suites Team

We are sorry to see your rating. We will do better to improve wherever we can to make your next stay much more pleasant.

5 out of 5

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 13, 2021 by Eden Roc Inn & Suites Team

Thank you for your feedback. Looking forward seeing you again in the near future.

1 out of 5
All I can say is your customer service is horrible.

Posted by on Sep 8, 2020

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Comment from Hotel Management

Oct 15, 2020 by Eden Roc Team

We would like to firstly apologize for your experience. We will be looking into this matter to make sure it doesn't happen again.

2 out of 5
Booked on Travelocity. A week before arriving, Travelocity's site asked if I wanted to upgrade from two queens to a king for $20 more so paid for it. At arrival, the King room smelled like an ashtray, even though the property is non-smoking. The manager went with me to verify and apologized saying the cleaning crew must have missed it. Since that was their only king available he moved us into a two queen room. On checkout, asked for the $20 refund since no king room was available. The manager said since I booked online I would have to take it up with Travelocity. Contacted Travelocity, they then had to call the hotel since it was up to the hotel to refund the upgrade. The hotel denied the refund since I was placed into a "better room." It was ok staying there, but they didn't have the room I booked available and then lied telling me it was Travelocity's call when it was their call to make. I paid $20 extra for a king and didn't get a king and they now refuse to refund. So I guess they have other priorities and would rather have another unhappy customer. I'd be glad to change the review and welcome them to fix the problem, but from my recent experience, that would be out of character for this motel.

Posted by on Sep 6, 2020

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5 out of 5
It is very quit the employees are nice and the parking was perfect

Posted by , from PORT HUENEME on Mar 8, 2020

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Comment from Hotel Management

Mar 11, 2020 by Front Desk Staff

Thank you for the perfect rating and kind feedback. We really appreciate you staying with us. Thanks again for choosing Eden Roc in Anaheim!

5 out of 5
This is my favorite hotel to stay at when visiting Disneyland. Very close to the parks and very nice and respectful staff at this hotel.

Posted by , from Fresno, Ca on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Front Desk

Thank you so much for you rating and review. We really appreciate you staying with us. Thanks again for choosing Eden Roc in Anaheim!

2 out of 5
They jerked us around with the cancellation policy so beware when booking.

Posted by on Jan 30, 2020

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4 out of 5
Check-In was simple and fast. I was able to park in the morning and walk to Disneyland and check-in later. The bathroom was big and spacious, lots of parking spots available. The bed was a little hard, didn’t get much sleep but overall the stay was good.

Posted by on Dec 17, 2019

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4 out of 5

Posted by on Oct 26, 2019

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4 out of 5
It was nice location, clean, but the pool was really cold.

Posted by on Oct 20, 2019

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About the Eden Roc Inn & Suites

Location 1830 S. West Street, Anaheim, CA 92802

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. An outdoor pool, multilingual staff, and a picnic area are also featured at the business-friendly Eden Roc Inn & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Anaheim motel is smoke free.

  • 85 guestrooms or units
  • 2 levels
  • 3 buildings
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Anaheim Regional Transportation Intermodal Center (4.8 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eden Roc Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Anaheim motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Roc Anaheim
  • Eden Roc Inn
  • Eden Roc Inn Anaheim
  • Eden Roc Inn And Suites
  • Eden Roc Hotel Anaheim
  • Eden Roc Inn & Suites Motel
  • Eden Roc Inn & Suites Anaheim
  • Eden Roc Inn & Suites Motel Anaheim

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.