Book a hotel near Ak-Sar-Ben Aquarium, Gretna

"The king size bed is not a true king, it’s small and hard as a board to sleep on. Housekeeping did not leave all the toiletries in the room, we had to ask for towels and washcloths. And did not leave us Kleenex, soap, or lotion, I also had to ask for the body wash in the shower to be refilled, as it was empty when we got there. We stayed 3 nights and if I didn’t ask for housekeeping to tidy up the room, she would gave never come. The cleanliness was ok, I found a dirty metal spoon at the ride of the bed and the bathroom could have been cleaner. I probably would not stay here again. Spend the extra money and stay at a courtyard by Marriott instead."

"They said we was smoking in the room witch is a non smokable hotel that doesn’t allow pets , we purchased a one night stay with a 100$ deposit and when we got there the hallways were smelling like weed . We were approached by a worker at our door with an attitude asking us when we were leaving then she responded with it reeks weed in our room but we never smoked in their , another worker came in as we were walking out and went in our room and came back and said it smelled fruity and like fragrance and weed .of course it’s smell fruity it was girls in the room and the sheet were dirty and the bathroom floor was wet and they had dogs in there barking witch they said they don’t allow service dogs aren’t very aggressive and the one I heard was so I did not enjoy my stay ."

"Everything was great until we could not get a refund for our last night of our stay- we had an emergency and Aloft nor Hotels.com would not refund our money for the last night."

"Very clean and modern. Great breakfast. Thanks!"

"Overall good experience"

"We had no HVAC working properly and no maintenance available to help. We upgraded to the Pure room. Currently working on a resolution for this extremely hot and loud night. Will update my review once I hear back. But this specific location is outdated and old. But the staff was truly so kind. "