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4.3 out of 5

"I needed to check in early and the manager made arrangements to accommodate us. He was gracious and kind in assisting with my needs. " More

By a verified traveler on Mon 21 Dec 2020

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Hotel Description

Hotel perfectly located for exploring Omaha

Heart of Omaha

Your stay at this West Omaha hotel places you within 3 miles (5 km) of Children's Hospital & Medical Center and Neurological and Headache Center. Alegent Health Clinic and CHI Health Lakeside are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 63 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$86* Per night/room Nov 14 - Nov 15

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites West Omaha ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites West Omaha

Everyone (6) Family (8)
5 out of 5
Clean

Posted by on Oct 19, 2021

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5 out of 5
I needed to check in early and the manager made arrangements to accommodate us. He was gracious and kind in assisting with my needs.

Posted by , from Omaha Ne on Dec 21, 2020

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Comment from Hotel Management

Jan 6, 2021 by Comfort Suites

Thanks for your kind words.

5 out of 5
Clean, friendly, nice neighborhood will stay again

Posted by , from West Omaha, NE on Aug 15, 2020

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3 out of 5
Nice hotel, good breakfast. Staff is kinda rude. Hair in tub. They do not honor travelocity pricing

Posted by on Oct 11, 2019

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5 out of 5
Very nice hotel, rooms were clean. Beds were comfortable, updated. The breakfast was good they had plenty of food always stocked. Highly recommend it.

Posted by on Aug 27, 2019

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4 out of 5
Easy access to major roads and restaurants. Staff was very nice. The lemon infused water at the registration desk was delicious and available 24/7. Coffee available 24/7. Cookies baked daily at 4 (you had to be pretty quick to get them. On weekdays they offer a Grab & Go breakfast with a granola bar, fruit and bottle of water- super great idea. My primary "complaint" was the coffeemaker had old water in it...kind of grossed me out and made me wonder what else I didn't see.

Posted by on Aug 27, 2019

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3 out of 5
Great location. Rooms were average. Fairly worn furniture. Bathroom wasn’t as clean as I would like.

Posted by on Mar 31, 2019

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5 out of 5
Very New And Moden love my room staff very friendly breakfast was okay

Posted by on Mar 14, 2019

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5 out of 5
Clean and modern. Excellent staff. ...... ..........

Posted by on Feb 20, 2019

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2 out of 5
We booked this hotel based on excellent reviews. We were sadly disappointed in several aspects of our stay. Check in staff was friendly and helpful. I believe his name was Joshua. The room was very spacious. Unfortunately it was dirty - stains on the sofa, dirt on the ledge between the living area and sleeping area, mold and hair in the shower, and small blood spots on one of the sheets. The front desk staff offered to change our room. We had already unpacked 40lbs of meat into the fridge by the time we discovered the blood on the sheets, so we decided to stay in our room, but he did bring up clean sheets for both beds. The treadmills were subpar and jolted often, making my husband choose to walk up and down the hall instead of on the treadmill. We did not use the pool or get up in time for breakfast, so I cannot speak to those amenities. As we were preparing to leave, about 15 minutes before checkout time, we were locked out of our room as our card keys had already been deactivated before we checked out. The maid was very friendly and let up back in. The front desk personal at checkout was not friendly and didn’t even ask what room we were checking out of. I loved the space of the room and the beds were comfortable, but after the cleansliness issues and being locked out before we checked out, I don’t think we will be staying here again. I’d pay $10-$20 more and stay somewhere nicer.

Posted by on Dec 31, 2018

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About the Comfort Suites West Omaha

Location 2500 S 192nd Ave, Omaha, NE 68130

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites West Omaha offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites West Omaha also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Omaha hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites West Omaha offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites West Omaha Hotel
  • Comfort Suites West Omaha
  • Comfort Suites West Omaha Hotel
  • Comfort Suites West Omaha Omaha
  • Comfort Suites West Omaha Hotel Omaha

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.