Book Hotels in Adelanto, CA

"I recently rented a suite at your victorville location upon arrival to our room @ approx. 330pm on april 2nd 2021 (My husband and 2 lil girls ages 9 and 7.) The refrigerator didn't work i called the front desk they said they will send a new on over at 1030 pm. Still no fridge so i went to front said they will call maintenance. He brought one and that didn't work either 30min later he came back the plug under sink was no good finally about 1130 we where able to put parashibles away. During our stay my 9yr old encountered a baby cockroach (see pic)and she killed it. When putting kids to bed my 9yr old came across a bug in the bed( see video) while i was cleaning kitchen area i came across an adult cockroach (see pic) and killed it. As i was sitting in the plush chairs i felt something bite me on the back of my neck and behind my arm. Now i am allergic to bed bug bites and as the night went on i could feel the burning and came to the conclusion that it was more then likely bed bugs that had bitten me. (See pics) the next moring approx. 11am i located a manger who then changed my room. I paid 231. For 2 nights never have i stayed at a motel where there was some many issues just to relax"

"BAD EXPERIENCE! Arrived 1 hour early! Sarcastic Clerk upfront said room was being cleaned and couldn't check in. Executive suite was paid in full online days before arrival. An hour later and shift relief tried to check in again and the Idiot of a woman now at the front desk stated the room is still being cleaned so we can check in, but just cant release the key cards for the room till the maid is done! Are you serioussss? Room wasn't ready till 1 and 1/2 hrs later. Will Never use this Hotel again! Horrible Service for a Hotel with Top ratings! Had better service at Holiday Inn!"

"Next time I stay I will request a room away from the backside of the property. Not the properties fault, but my room was near the loading area of the neighboring Walmart which led to a noisy night. Otherwise the stay was excellent. "

"I enjoyed my stay at Holiday Inn. I was very comfortable during my stay. "

"Quiet room on ground floor as requested at check in, accommodating staff, easy check in"

"The front reception area was nice , there was laundry facility on site but not all dryers worked, the room i was in had no screens on windows and one torn screen and view was of a very dirty roof top lock on door missing parts, there was black mold around bathtub and around the bathroom door was what appeared to be nicotine film. The back of the bedroom door when i closed it appeared a hole which looked like someone put there head or fist through it and the refrigerator did not work on the freezer but not the ice maker in the freezer it only made 3 or 4 cubes every 5 hrs "