Explore top 2026 4 Star Hotels in Arroyo de Piedra

"This hotel was good but the photos did not match. The walls are popcorn walls and the floor is old tiles. It’s a clean place though. I didn’t like the part when at the pool we cannot bring our own water, coffee or drinks. We had to buy something from the pool to to drink anything. The staff were nice "

"We had a wonderful time and look Forward to coming back to this property. 10/10"

"Breakfast great"

"10/10 g"

"The location of the hotel is indeed secluded, with virtually no surrounding amenities. While the beach staff were courteous and attentive—particularly Edwin, who demonstrated exceptional service and professionalism—this was unfortunately the only positive aspect of the stay. The condition of the hotel is deeply concerning. The property is severely outdated and exhibits clear signs of neglect. There was visible mold throughout the pool area, particularly around the slide pool, posing a potential health hazard. Additionally, multiple tiles were missing inside the pool, and the surfaces were extremely slippery, creating a dangerous environment. As a direct result of these unsafe conditions, I suffered a fall while walking in the pool area. Paramedics were called to assess my condition; however, there was a complete lack of any follow-up or incident management by the hotel. I sustained a shoulder injury and significant abrasions to my knee, yet no apology, acknowledgment, or concern was expressed by the staff or management. This level of negligence, both in terms of facility maintenance and guest care, is unacceptable and raises serious concerns regarding the hotel’s commitment to safety and basic standards of hospitality. "

"Great accommodations, excellent staff. "