"This hotel is very clean....The food is excellent...the pool bars drinks are fantastic. The beach is not that great....it's dirty..no white sand....an ... " More
Beachfront retreat
A stay at this El Laguito resort places you within half a mile (1 km) of Bocagrande Beach and 3 miles (5 km) of Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 miles (10 km).
Poolside dining
This smoke-free resort features 2 restaurants, 4 outdoor pools, and 3 outdoor tennis courts. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 6 spa tubs and perks like free self parking and free WiFi.
MP3 docks, WiFi
Boasting comforts such as premium bedding and pillow menus, the 341 guestrooms offer thoughtful touches like bathrobes and slippers. LCD TVs come with cable channels, and other amenities include WiFi and MP3 docks.
Mar 26, 2020 by Felix Marrugo – Front Desk Coordinator
Dear Guest, Thanks to take the time to share your recent experience at our property! Your feedback helps us to improve every day and better serve our guests. We apologize because your experience at our property did not meet your expectations. We hope that you give us another opportunity to serve you once again and display the true Hilton service we constantly provide for our guests. Sincerely, Felix Marrugo – Front Desk Coordinator
Apr 15, 2019 by Marcos
Dear Guest, Thanks for choosing the Hilton Cartagena for your recent visit to our beautiful city! We are delighted to read your kind review and happy to know that you enjoyed the hospitality of our team members, menu and leisure facilities; your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again as a loyal guest. Sincerely, Marcos Vasquez - Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Peter, Thank you for your comments about your experience in our property, it is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service; the hotel works harder day by day to maintain its facilities in excellent conditions, we sincerely apologize for any inconvenience. Thanks for visiting our lovely city. We hope you can honor us with your presence once again. Sincerely, Marcos Vasquez - Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Guest, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Luz, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Guest, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Guest, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator
Mar 6, 2019 by Marcos
Dera Steve, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our Instalations. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez - Guest Service Coordinator
As a guest of Hilton Cartagena, you'll find 4 outdoor swimming pools and 6 spa tubs along with outdoor tennis courts, a waterslide, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 25941 square feet (2410 square meters) and includes a conference center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Hilton Cartagena. Free self parking is available. This 4.5-star Cartagena resort is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
4 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.