A stay at this El Laguito hotel places you within half a mile (1 km) of Bocagrande Beach and 3 miles (5 km) of Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 miles (10 km).
This smoke-free hotel features 4 outdoor pools, 3 outdoor tennis courts, and a restaurant. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 6 spa tubs and perks like free self parking and free WiFi.
Aug 3, 2022 by Felix M
Dear Vivian Thank you very much for taking a few minutes of your time to rate us and share your comments. We hope to have the honor of welcoming you again on your future visits to the city. Warm regards, Felix Marrugo - Front Desk Coordinator / Executive Tower
May 9, 2022 by Felix Marrugo
Dear Ms. Yoselin Thank you very much for taking a few minutes of your time to rate us and share your valuable comments that encourage us to continue giving the best of ourselves every day. We hope to have the honor of welcoming you again on your future visits to the city. Cordially, Felix Marrugo - Front Desk Coordinator / Executive Tower
Nov 8, 2022 by Felix M
Estimado Sr. MarvinMuchas gracias por tomar unos minutos de su tiempo para calificarnos.Esperamos tener el honor de darle la bienvenida de nuevo en sus futuras visitas a la ciudad.Cordialmente,Felix Marrugo - Front Desk Coordinator /Executive Tower
Mar 26, 2020 by Felix Marrugo – Front Desk Coordinator
Dear Guest, Thanks to take the time to share your recent experience at our property! Your feedback helps us to improve every day and better serve our guests. We apologize because your experience at our property did not meet your expectations. We hope that you give us another opportunity to serve you once again and display the true Hilton service we constantly provide for our guests. Sincerely, Felix Marrugo – Front Desk Coordinator
Apr 15, 2019 by Marcos
Dear Guest, Thanks for choosing the Hilton Cartagena for your recent visit to our beautiful city! We are delighted to read your kind review and happy to know that you enjoyed the hospitality of our team members, menu and leisure facilities; your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again as a loyal guest. Sincerely, Marcos Vasquez - Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Peter, Thank you for your comments about your experience in our property, it is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service; the hotel works harder day by day to maintain its facilities in excellent conditions, we sincerely apologize for any inconvenience. Thanks for visiting our lovely city. We hope you can honor us with your presence once again. Sincerely, Marcos Vasquez - Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Guest, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator
Mar 6, 2019 by Marcos
Dear Luz, It was an honor to serve you on your last visit at our property! We are pleased to know that you really enjoyed the service and hospitality of our team members as well as our hotel in general. We would be delighted to welcome you back soon. Kind regards, Marcos Vasquez – Guest Service Coordinator
Dec 8, 2022 by Felix Marrugo
Dear Mr. David, Thank you very much for your time in providing us your feedback! We feel very happy because your experience at Hilton Cartagena was completely satisfactory, please remember Hilton is your home in Cartagena and always will be happy to welcome you back.Kind regard, Felix Marrugo - Front Desk Coordinator / Executive Tower
As a guest of Hilton Cartagena, you'll find 4 outdoor swimming pools and 6 spa tubs along with outdoor tennis courts, a waterslide, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 25941 square feet (2410 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Hilton Cartagena. Free self parking is available. A complete renovation of Hilton Cartagena was completed in May 2018. This 4.5-star Cartagena hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
4 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.