Sonesta Hotel Cartagena

4.0 star property
4-star beach hotel with 3 outdoor pools

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Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Exterior
Standard Twin Room, 2 Double Beds | Room amenity
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View in a map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪17 min walk‬
  • Clock Tower
    ‪13 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪5 min drive‬

Room options

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Twin Room Superior

  • 376 sq ft
  • Sleeps 4

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • Sleeps 2

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 4

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About the neighborhood

Cartagena

Steps from the beach.With a stay at this La Boquilla hotel, you'll be within half a mile (1 km) of La Boquilla Beach and 2 miles (3 km) of Las Americas International Convention Center. Crespo Linear Park and San Francisco Church are also within 3 miles (5 km).

What's nearby

  • La Boquilla Beach - 3 min walk - 0.2 miles
  • Las Americas International Convention Center - 17 min walk - 0.9 miles
  • Marbella Beach - 9 min drive - 3.4 miles
  • Clock Tower - 13 min drive - 5.3 miles
  • Cartagena de Indias Convention Center - 14 min drive - 5.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Puerto Vallarta - ‬5 min drive
  • ‪Masaki - ‬12 min drive
  • ‪La Pescadería - ‬12 min drive
  • ‪Fruti Sandy Crespo - ‬11 min drive
  • ‪Presto - ‬11 min drive

About this property

Sonesta Hotel Cartagena

4-star beach hotel with 3 outdoor pools
Sonesta Hotel Cartagena offers its guests 3 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2293 square feet (213 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sonesta Hotel Cartagena. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sonesta Hotel Cartagena was completed in June 2022.

This 4-star Cartagena hotel is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • 2293 sq ft of conference space
  • 213 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
Sonesta Hotel Cartagena offers 152 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 90000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

How close is Sonesta Hotel Cartagena to the airport?

Sonesta Hotel Cartagena is 3.8 mi (12-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on Sep 21, 2025 start from $125.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sonesta Hotel Cartagena have an airport shuttle?

Sonesta Hotel Cartagena offers an airport shuttle 24 hours a day, on request, for a charge of COP 40 per room, roundtrip.

How close is Sonesta Hotel Cartagena to the beach?

This hotel is a short 7-minute walk from La Boquilla Beach and 5.8 mi (14-min drive) from Bocagrande Beach. Don't forget your sunscreen!

Does Sonesta Hotel Cartagena offer free breakfast?

Sonesta Hotel Cartagena offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Sonesta Hotel Cartagena?

No, there is no casino at this hotel, but Rio Cartagena Casino (18-min drive) is nearby.

What time is check-in at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sonesta Hotel Cartagena?

This hotel offers free self parking.

Does Sonesta Hotel Cartagena have a pool?

Sonesta Hotel Cartagena features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 9 AM to 8 PM.

Does Sonesta Hotel Cartagena have a restaurant?

Yes, there are 2 restaurants on site.

Does Sonesta Hotel Cartagena have a spa?

There are no spa services available at this hotel.

How close is Sonesta Hotel Cartagena to downtown Cartagena?

Sonesta Hotel Cartagena is 4.6 mi away from Cartagena.

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

RICARDO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great overall. Proximity to airport was a positive with the ONE exception that on one of the mornings we had a plane so close, it felt as if right over our heads at 6:30am. BUT - all in all, the food for breakfast was great, staff was amazing and pools were nice and clean, so would definitely recommend anyone to stay here.
Stayed 1 night in May 2025

2/10 Terrible

Martha

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and very bad maintenance, does not have any room sea views. Rooms old and bad maintenance the bathroom with the shower and faucet in bad shape. Very expensive the price in comparison with the quality of the hotel.
Stayed 3 nights in May 2025

6/10 Okay

Robyn

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
I recently stayed at Sonesta with my husband and family. When we first arrived. Check in was ok. The hotel appears to be well maintained and clean. However, the free breakfast was a big let down. Not much selection and not very good. I get that it’s free, but if you spend your money to include free breakfast. I would hope to enjoy it. However, the menu that you have to pay for lunch and dinner was better. Now the other big problem was my room 624 was covered in these little ants. I mean everywhere. Bathroom completely over ran by them as well as the room. Like guaranteed to have a few sleeping with you or on your during your stay. Pools were nice and clean. Would I stay again? Probably not.
Stayed 5 nights in May 2025

8/10 Good

Rashid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast should be hot, not cold
Stayed 1 night in May 2025

10/10 Excellent

julio

Stayed 1 night in May 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo botonee el mejor de todos nos hizo la estancia súper agradable
Stayed 7 nights in Apr 2025

10/10 Excellent

Fadia Emeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was the best thing in my room lol It’s so hot in Cartagena and most places don’t have AC so it was nice to come back after a long day to a nice cold room. Breakfast was delicious, staff were friendly and professional. The pool area was awesome! Loved the hotel, will definitely come back here for sure!
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the open space concert i has the feel of a resort. I loved the room and it's location and the staff was incredibly attentive
Stayed 2 nights in Apr 2025

4/10 Poor

Rafael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kati

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal del hotel es excelente muy agradable servicial
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Paulo

Stayed 3 nights in Apr 2025

10/10 Excellent

alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good people.
Stayed 4 nights in Apr 2025

10/10 Excellent

carine

Stayed 2 nights in Apr 2025

2/10 Terrible

Nisha Antonia Jasmine Mc, Westerhall

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonesta Cartegena is a law suit waiting to happen. Imagine being placed in a room without a front door, or having your AC units pour puddles of water from the ceiling, and being unable to control the AC temperature, or turn it on or off because the wall mounted control refuses to work - or having maintenance attempt to fix the AC unit three times in three days - all to no avail. Imagine being dirty and unable to bathe for hours because the staff repeatedly fails to replenish daily linens and takes forever to respond to requests for linens. Or imagine having staff remove your ear-pods from your personal belongings in your room and travel to their home with it. Imagine eating breakfast and not having labels to tell you what your eating to avoid allergic reactions. Or even eating breakfast and seeing an unopened sanitary napkin and trash in the scenic pond next to you. I can say a lot more, but what I will say is that Expedia failed us by rating this a four-star hotel. It was certainly less than that.
Stayed 3 nights in Apr 2025

6/10 Okay

abraham

Traveled with family and small children
Liked: Cleanliness
no tenia toallas la habitacion nadie ayuda con las maletas al llegar hacer el check in fue dificil
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
the air conditioner are cool and not cold.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Stayed 2 nights in Apr 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

philon, City of Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Apr 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service
Thumbs up for a short stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maxime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Hector Alonso Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the modern room with balcony which was convenient to dry swimsuits overnight, quiet A/C, direct beach access to a huge sandy beach with close proximity to excellent Encolombia kitesurfing and wingfoiling school. Pools are awesome. Taxi to historic city center cost 25K, taxis always available. Friendly staff, clean. Small supermarket and drug store next door.
Stayed 7 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Mar 2025

6/10 Okay

Belinda

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I don’t like how they don’t explain things to guests till after you check in ! They never mentioned that the fridge in the room was an extra cost. Being a guest you’ll think it’s complimentary. After checking out for 3 nights they gave us a fee or 50 saying we open and ate all the thing's in the fridge. It was 2 guest me and my friend, which is crazy. We were barely in the room. They are very hungry and wanted to argue with us about the price instead of satisfying GUEST they argue. Very unprofessional. We almost missed our flight because they wanted to argue and throw a price at us that we WEREN'T going to pay.
Stayed 3 nights in Mar 2025