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"The hotel was very clean and the staff super friendly! You'll need to take a taxi to get to the walled city but its about $5 - $6 and its about a 5 - ... " More

By a verified traveler on Mon 30 Jul 2018

Hotel Description

4-star beach hotel with 3 outdoor pools

Close to the beach

A stay at this La Boquilla hotel places you within half a mile (1 km) of La Boquilla Beach and 3 miles (5 km) of Marbella Beach. Clock Tower and Bocagrande Beach are also within 6 miles (10 km).

3 outdoor pools

3 outdoor pools, an outdoor tennis court, and a 24-hour fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, balconies

The 118 guestrooms have LCD TVs with cable channels and offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and premium bedding.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Mar 2 - Mar 3

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Sonesta Hotel Cartagena ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sonesta Hotel Cartagena

Everyone (2)
2 out of 5

Posted by on Jul 5, 2019

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5 out of 5

Very clean!

The hotel was very clean and the staff super friendly! You'll need to take a taxi to get to the walled city but its about $5 - $6 and its about a 5 - 10 min drive.

Posted by , from Chicago IL on Jul 30, 2018

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Comment from Hotel Management

Jul 31, 2018 by Jorge Michaels

Dear Lily. Have a big greeting on behalf of all the staff of Sonesta Hotel Cartagena. Thank you very much for giving us your opinion about our Hotel, it is really pleasant to know that we exeeded your expectations. Thank you for your preference and we hope to have your valuable presence again. Best regards, Jorge Michaels General Manager.

Property Features

Sonesta Hotel Cartagena offers its guests 3 outdoor swimming pools, an outdoor tennis court, a sauna, and a 24-hour fitness center. There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2293 square feet (213 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Sonesta Hotel Cartagena. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 12 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • 2293 sq ft of conference space
  • 213 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cartagena (CTG-Rafael Nunez Intl.) (6.4 km / 4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sonesta Hotel Cartagena offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 90000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Cartagena

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.

This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Rollaway bed fee: COP 90000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena
  • Sonesta Hotel Cartagena Hotel
  • Sonesta Hotel Cartagena Cartagena
  • Sonesta Hotel Cartagena Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.