"What didn't I like, the fact that I booked this hotel for the amenities, like gym, messages and the lounge with dance floor, well they were all closed ... " More
Seaside stay
At this Bocagrande hotel, you'll be within a 5-minute walk of Bocagrande Beach and Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 2 miles (3 km).
Nightclub, fitness center
A nightclub, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. There's fun for all ages with a children's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the gym and free perks like buffet breakfast and WiFi in public areas.
Jan 28, 2020 by Hotel Cartagena Plaza
Estimado Viajero Agradecemos y valoramos el tiempo invertido en regalarnos una valoración de su estancia, nos hace muy felices ver que llenamos sus expectativas y encontró en nuestro servicio una atención de calidad, esperamos volver a tenerle muy pronto con nosotros y crear juntos las mejores experiencias. ¡Feliz día!
Oct 25, 2018 by Jefe de Atención al Cliente
Estimado viajero, Gracias por brindarnos una excelente calificación, nos alegra mucho saber qué hicimos de su estadía una buena experiencia y nos encantaría tenerle de nuevo con nosotros. La estaremos esperando con los brazos abiertos y una gran sonrisa. ¡Feliz día!
All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Some rates at Hotel Cartagena Plaza are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hotel Cartagena Plaza offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Cartagena Plaza. This 4-star Cartagena hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Hotel Cartagena Plaza offers 311 air-conditioned accommodations with safes and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily.
Restaurant Le Place - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.