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4.3 out of 5

"What didn't I like, the fact that I booked this hotel for the amenities, like gym, messages and the lounge with dance floor, well they were all closed ... " More

By a verified traveler on Mon 08 Mar 2021

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Hotel Description

4-star beach hotel near Bocagrande Beach

Seaside stay

A stay at this Bocagrande hotel places you steps from Bocagrande Beach and within a 5-minute walk of Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 2 miles (3 km).

Nightclub, outdoor pool

A nightclub, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. There's fun for all ages with a children's club and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the gym and free perks like buffet breakfast and WiFi in public areas.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 311 guestrooms offer free WiFi and 24-hour room service. Free local calls, hair dryers, and safes are also available.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$98* Per night/room Nov 15 - Nov 16

Business Room, Concierge Service, Tower

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Room, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Woman Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, Ocean view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room (Tematic Room)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Cartagena Plaza ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Cartagena Plaza

Everyone (5) Family (1)
5 out of 5
What didn't I like, the fact that I booked this hotel for the amenities, like gym, messages and the lounge with dance floor, well they were all closed. I booked and paid thinking it was all open like the listing showed. Then I get here and the pool you have to make reservations the day before to be able to swim. Other than that, the place is great.

Posted by on Mar 8, 2021

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5 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 28, 2020 by Hotel Cartagena Plaza

Estimado Viajero Agradecemos y valoramos el tiempo invertido en regalarnos una valoración de su estancia, nos hace muy felices ver que llenamos sus expectativas y encontró en nuestro servicio una atención de calidad, esperamos volver a tenerle muy pronto con nosotros y crear juntos las mejores experiencias. ¡Feliz día!

5 out of 5

Posted by on Oct 4, 2018

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Comment from Hotel Management

Oct 25, 2018 by Jefe de Atención al Cliente

Estimado viajero, Gracias por brindarnos una excelente calificación, nos alegra mucho saber qué hicimos de su estadía una buena experiencia y nos encantaría tenerle de nuevo con nosotros. La estaremos esperando con los brazos abiertos y una gran sonrisa. ¡Feliz día!

5 out of 5

Nice comfortable clean hotel on the beach.

Cleanliness was great. Attentive staff. Good security. Great location. Amenities were above average. Comfortable rooms with air conditioning. Overall a great experience.

Posted by , from West Palm Beach, FL on Dec 12, 2015

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4 out of 5

Nice hotel across from the beach in Boca Grande.

Pros: Location, meals, free coffee, friendly staff.
Cons: No ice machines, we hand to go to kitchen .
Location: Beach is across the street, and walled is short taxi drive. Ten minutes and $3.50. Cost. Very family oriented .
The hotel was nice and buffet breakfast (complimentary )and buffet dinner $11.00 were very good.

Posted by , from ann arbor, mi on Aug 13, 2015

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5 out of 5

nice hotel close the beach

Pros: breakfast!
Cons: bathrooms
very kind people , lot of fun by the pool and great presentation at night

Posted by , from ft lauderdael on Mar 24, 2015

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1 out of 5

people will rob you in front of the hotel

horrible. staff was not bilingual. place was not nice. staff was not nice

Posted by , from california on Jan 14, 2012

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All-inclusive Details

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hotel Cartagena Plaza are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hotel Cartagena Plaza offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A nightclub, spa services, and a children's club are also featured at the family-friendly Hotel Cartagena Plaza. This 4-star Cartagena hotel is smoke free.

  • 311 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1993
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

Hotel Cartagena Plaza offers 311 air-conditioned accommodations with safes and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Restaurant Le Place - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Cartagena Plaza

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Cartagena Plaza
  • Cartagena Plaza Hotel
  • Hotel Cartagena Plaza
  • Hotel Cartagena Plaza Hotel
  • Hotel Cartagena Plaza Cartagena
  • Hotel Cartagena Plaza Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.