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Hyatt Regency Cartagena

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Photo gallery for Hyatt Regency Cartagena

4 restaurants, breakfast, lunch, dinner served; barbecue
Property video
View from room
Hot tub, steam room, aromatherapy, Swedish massages, sports massages
4 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carrera 1 No 12-118, Cartagena, CO, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪18 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, Ocean View (Regency)

A hotel room with a sofa, armchairs, a glass table, a ceiling fan, and large windows with curtains.

Suite, Ocean View (Regency)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

10.0 out of 10
Exceptional
(33 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Junior Suite, Ocean View

9.6 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 840 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 2 Double Beds, Bay View

8.4 out of 10
Very good
(5 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(69 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(31 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(35 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Bedroom Ocean View Residence

1 Bedroom Ocean View Residence | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Residence

2 Bedroom Residence | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 968 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cartagena

Bocagrande stay.With a stay at this Bocagrande hotel, you'll be within half a mile (1 km) of Bocagrande Beach and 2 miles (3 km) of San Pedro Claver Church and Convent. Clock Tower and Cartagena de Indias Convention Center are also within 2 miles (3 km).

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 miles
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 miles
  • San Pedro Claver Church and Convent - 17 min walk - 0.9 miles
  • Clock Tower - 18 min walk - 1.0 mile
  • Cartagena de Indias Convention Center - 18 min walk - 1.0 mile

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪7 Cielos - ‬8 min walk
  • ‪Crepes & Waffles - ‬1 min walk

About this property

Hyatt Regency Cartagena

Family-friendly 4.5-star hotel near Bocagrande Beach
Hyatt Regency Cartagena offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A terrace, a children's club, and tour/ticket assistance are also featured at the luxury Hyatt Regency Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

  • 380 guestrooms or units
  • 43 levels
  • 4 dining venues
  • Meeting rooms
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Regency Cartagena offers 380 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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  • Spa
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 1,646 reviews
$163 nightly
The price is $163
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 98,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Shopping mall
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock
  • LCD TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 95200 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 37 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 98000 per person
  • Airport shuttle fee: COP 85000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 95200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Cartagena Hotel

Hyatt Regency Cartagena Hotel

Hyatt Regency Cartagena Cartagena

Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

How close is Hyatt Regency Cartagena to the airport?

Hyatt Regency Cartagena is 4.2 mi (15-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Cartagena?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on Jun 1, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Cartagena have an airport shuttle?

Hyatt Regency Cartagena offers an airport shuttle 24 hours a day, on request, for a charge of COP 85000 per vehicle, one-way.

How close is Hyatt Regency Cartagena to the beach?

This hotel is a short 1-minute walk from Bocagrande Beach and 1.8 mi (10-min drive) from Castillo Grande Beach. Don't forget your sunscreen!

Does Hyatt Regency Cartagena offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Cartagena, but buffet breakfast is offered for a fee of COP 98000 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hyatt Regency Cartagena?

No, there is no casino at this hotel, but Rio Cartagena Casino (18-min walk) is nearby.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hyatt Regency Cartagena?

This hotel offers free self parking.

Does Hyatt Regency Cartagena have a pool?

Hyatt Regency Cartagena features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hyatt Regency Cartagena have a restaurant?

There are 4 onsite restaurants, offering options like barbecue, a beachfront location, and brunch.

Does Hyatt Regency Cartagena have a spa?

This hotel has a spa, which features sports massages, aromatherapy, and body scrubs.

How close is Hyatt Regency Cartagena to downtown Cartagena?

Hyatt Regency Cartagena is 0.9 mi away from Cartagena.

Hyatt Regency Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1202 out of 1482 reviews
Rating 8 - Good. 157 out of 1482 reviews
Rating 6 - Okay. 47 out of 1482 reviews
Rating 4 - Poor. 33 out of 1482 reviews
Rating 2 - Terrible. 43 out of 1482 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan, WEST PALM BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Kimberlie R

Stayed 4 nights in Mar 2026

10/10 Excellent

Jorge Andres

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose, Boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
Good services everything
Stayed 3 nights in Feb 2026

10/10 Excellent

UKTAMJON

Stayed 3 nights in Feb 2026

10/10 Excellent

ARTURO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great time at the Hyatt.
Stayed 5 nights in Feb 2026

8/10 Good

Sal

Liked: Cleanliness, staff & service
Nice staff. Inflated room rates.
Stayed 1 night in Jan 2026

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was superb Clean, modern with great views of the sea and lake. Checkin was quock, friendly and helpful. Breakfast selection was excellent.
Stayed 3 nights in Feb 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Clean, awesome rooms and showers
Stayed 7 nights in Jan 2026

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy. The service was top tier! Everyone was so helpful and polite. The infinity pool was amazing!
Stayed 3 nights in Jan 2026

8/10 Good

Chanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Salatiel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and the service was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

rosie

Stayed 2 nights in Jan 2026

10/10 Excellent

Lester

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location
Stayed 2 nights in Jan 2026

8/10 Good

Gita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lift system is very confusing. The travel agency they use is very expensive.
Stayed 7 nights in Jan 2026

10/10 Excellent

Maryse

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Everything you would expect from a first class hotel. Excellent customer service and comfort from the bed to the common areas
Stayed 3 nights in Jan 2026

10/10 Excellent

Asdrubal

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel service and rooms
Stayed 4 nights in Jan 2026

8/10 Good

Soriya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful property. Housekeeping was a bit slow with cleaning and didn’t change out wash cloths and towels daily. I had to call and ask. Several times
Stayed 4 nights in Jan 2026

10/10 Excellent

MAURICIO, Doral

Stayed 4 nights in Jan 2026

10/10 Excellent

Yuying, Long Island City

Traveled with family
Liked: Amenities, property conditions & facilities
Friendly staff, great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia Lorena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms, breakfast, pool, staff very friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen, Salt Lake City

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, huge room (2 bedroom suite) and the included breakfast and happy hour in the Regency club provided more than enough fresh and delicious food we had no need for lunches. I 100% recommend the Hyatt Regency Cartagena.
Stayed 5 nights in Jan 2026

6/10 Okay

Coffeeology

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was in great condition. However the problem is with the food court. Service and food is horrible. Takes an act of God to get a lazy Colombian server to your table. And when they do serve you food it's cold. Please fire the manager. Teach them the American way of customer service.
Stayed 5 nights in Jan 2026