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4.7 out of 5

"Staff were very helpful. " More

By a verified traveler on Sun 26 Dec 2021

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Hotel Description

4-star beachfront hotel near Clock Tower

On the beach

Your stay at this El Laguito hotel places you within 3 miles (5 km) of Clock Tower and Plaza de los Coches. Museo del Oro Zenu and Plaza Santo Domingo are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the gym and free perks like full breakfast and WiFi in public areas.

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Dec 19 - Dec 20

Superior Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Suite, 2 Bedrooms, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Dann Cartagena ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Dann Cartagena

Everyone (5) Couples (2)
5 out of 5
Staff were very helpful.

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 28, 2021 by Guest service / Dann Cartagena hotel

Dear Guest We thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each of our tasks, thank you for the recognition, your comments have been shared with the work team.

5 out of 5

Posted by on Nov 14, 2021

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Comment from Hotel Management

Mar 18, 2022 by Atención al Cliente / Hotel Dann Cartagena

Estimada Sra. Olga Gracias por dejarnos ser parte de sus días y más aún por hacernos saber con detalles su experiencia en Cartagena.

4 out of 5

Posted by on Jun 30, 2021

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5 out of 5
Breakfast service was outstanding, beware of tours not acredited by the hotel

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by Guest Service / Dann Cartagena Hotel

Dear Guest, We thank you for your important comments, we are glad to know that you enjoyed the service that our work team was able to offer and that you felt the warmth that we place in each and every of our tasks, thank you for the recognition, your comments have been shared with the work team.

4 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by Atención al Cliente - Hotel Dann Cartagena

Gracias por dejarnos ser parte de sus días y más aun por hacernos saber con detalles su experiencia en Cartagena. ¡Esperamos que vuelvan pronto!

5 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by Atención al Cliente - Hotel Dann Cartagena

Dear Guest, Thank you for the great review. We are delighted that the hotel’s service, facilities and location suited your requirements. We hope to welcome you back to the hotel soon.

5 out of 5
amabilidad

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 17, 2021 by Atención al Cliente / Hotel Dann Cartagena

Estimado huésped, Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo de trabajo y que sintió el cariño que colocamos en cada una de nuestras funciones, gracias por el reconocimiento, sus comentarios han sido compartidos.

Property Features

Hotel Dann Cartagena offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2250 square feet (209 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Dann Cartagena. An airport shuttle (available on request) and a theme park shuttle are available for a fee. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 19 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle, area shuttle, cruise terminal shuttle, theme park shuttle, and shopping center shuttle

Room Amenities

Hotel Dann Cartagena offers 100 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Buccaneros - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel Dann Cartagena offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Dann Cartagena

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dann Cartagena
  • Dann Hotel Cartagena
  • Hotel Dann
  • Hotel Dann Cartagena
  • Hotel Dann Cartagena Hotel
  • Hotel Dann Cartagena Cartagena
  • Hotel Dann Cartagena Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.