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The lady at the front desk when I checked in was delightfully accommodating of my possibly eccentric special requests - especially room location - professionally friendly and welcoming. Even though I hung the towels and bath mat to reuse, the housekeeper on the first and last days changed them anyway. ...
The hotel had excellent amenities in the room also the room was very clean and very pleasant. I wasn't able to eat breakfast in the morning because there were just too many people in the small area but it did look really good .
My spouse had an early flight, so we stayed here to get him to the airport on time. It was clean, comfortable, and well appointed.
Our room was next to ice maker - machine keep beeping (loudly) would not stop until maintenance came up to turn off. This happened everyday. Other than that, we had a pleasant stay. Very nice staff.
Nice hotel had good Breakfast, only problem when made reservations on line said had rollout bed available if needed, made reservations for 4 adults and 1 child. But they don't have roll out beds or rooms with 2 kings or even 2 queens and sofa sleeper. So room are not really equipped for 5 people, ...
Book your travels from the selection of 3 stars star hotels in West Dundee, Chicago.