Hotels in Providence, RI

Beautiful lobby, big nicely decorated rooms, and great big soft beds.  Why not give 5 stars?  The wait at the front desk was painfully long.  There were other people back there, but no one seemed interested in helping the line of customers waiting to check in.  The chai in the room had some obvious stains that caused me to question the cleanliness of all else.   The room was perfectly clean other than that.  Overall, I enjoyed my stay and would probably come back.  I hope to revise this to a 5 star rating next time.

very kind and warm people at this hotel with central location, nice patio outside for dining and good quality of food and rooms. I'll definitely wish to come back for further visits to Providence

My husband and I stayed one night at this hotel. It was a romantic night away from the kids. I tried to get a room with a view, but they were all taken. Valet was pricey, but convenient. My husband even forgot his dress shirt for dinner and someone retrieved it and brought it to our room. It was our first time staying in Providence. The hotel is about a block up the hill from the mall. We enjoy walking and exploring a city, so the location was great for us and super close to waterfire which we enjoyed after dinner. Waterfire is a great experience and something you should try to see if you can. The front desk had suggested Local 121 for dinner when I called earlier in the week. It was delicious and we had excellent service. I'd love to go back some time and have drinks in the bar, because the bar was beautiful with stained glass windows. There were some loud partying guests in the hallway that woke us up at midnight, but nothing that I had to call and complain about. We had drinks in the hotel bar before bed and it was a nice, cozy place. I highly recommend this hotel and would stay again.

I was very pleased with the location and the staff. They were very friendly and helpful in giving us directions and suggesstions to places to visit and best restaurants to go to. The room was comfortable and clean. I strongly recommend this hotel.

I was there for a weekend in providence. It was nice and close. The staff at the hotel helped me pick some nice activities for the weekend and they were very helpful.

Staying for business but longing for a day off to enjoy the hotel. It was perfect. The front desk, the bell hops, the valets, my room service - everything was above and beyond the norm. My room was comfortable and welcoming. I can't wait to go back.

On our stay in RI, the Providnence Marriott Downtown was exceptional. Location was close to what we were there for and all other things you would need or want on a vacation. The hotel is a class act. Not a single problem and that is what makes a vaction an enjoyable experince. The dining and bar are superior to many. We will gladly stay again and recommend to others

The staff was available to help with anything I needed.

Pros: our room was upgraded from 1 queen nonsmoking to 1 King smoking at no cost to us. The room was clean, comfortable and nicely kept up. The bed was very comfortable and it was a quiet stay. Cons: I wanted to print up boarding passes for my flight home but they had issues with their printer that the staff seemed clueless about how to fix. All coffee in the room was decaf. Wifi access did not work, kept having errors. Overall: It was worth the money we spent, the cons were fairly trivial and we enjoyed our stay. Will choose it again in the future.