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Omni Providence Hotel

4-star property
1 W Exchange St, Providence, RI 1-855-201-7819

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4.2 out of 5
Very good!
See all 40 Travelocity Reviews

"I called the local number to ask if the hotel offered valet parking. She said yes there’s valet parking for $35. That was it. I said thank you and hun ... " More

By a verified traveler on Sun 16 May 2021

Points Of Interest

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Hotel Description

4-star hotel near Rhode Island Convention Center

City center retreat

A stay at this Downtown Providence hotel places you steps from Rhode Island Convention Center and within a 5-minute walk of Providence Place Mall. Dunkin' Donuts Center and Trinity Repertory Company are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a sauna. Traveling on business? Take advantage of the business center, laundry service, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 564 guestrooms also offer WiFi and TVs. Room service, premium bedding, and hair dryers are also available.

Deluxe Room, 2 Double Beds (West Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127* Per night/room Jun 20 - Jun 21

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (West Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Providence Hotel ratings based on 40 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Providence Hotel

Everyone (23) Couples (6) Family (12)
5 out of 5
I called the local number to ask if the hotel offered valet parking. She said yes there’s valet parking for $35. That was it. I said thank you and hung up. I was deciding whether or not to use that or just park regularly. I pulled up figuring I’ll just use regular parking. I pulled past the hotel, assuming there’s more parking but stumbled apon a covid testing site! They informed me that I needed to turn around to park using the REQUIRED VALET PARKING. The person on the phone should have informed me that valet was required!

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Omni Providence DOO

My apologies, those were not hotel associates but the folks working at the convention center helping with traffic at the convention center. We don't require valet parking, however, until the convention center re-opens that is all we can offer. There are local parking garages within a short walk where overnight self parking is available.

4 out of 5
Staff competent, friendly, familiar vs. stuffy. However, not happy when I asked for a late checkout that all they offered was 1 hour delay. Maybe that’s Travelocity, but it seemed ungracious. Great location downtown in Providence.

Posted by , from RICHMOND, VA on Mar 1, 2020

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Comment from Hotel Management

Apr 8, 2020 by Michelle

We are sorry you were less than 100% satisfied with your experience at the Omni Providence Hotel. We do appreciate your feedback and realize that it is only through honest and direct input that we are able to make necessary corrections. Thank you for taking the time to explain your review. Sincerely, Michelle (Hotel Detail Specialist)

3 out of 5
I loved that the location was in the heart of providence. I didn’t like how noisy the room was I heard all the cars outside and people talking in the halls.

Posted by on Dec 30, 2019

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5 out of 5

Posted by on Dec 22, 2019

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5 out of 5

Posted by on Dec 21, 2019

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5 out of 5

Posted by on Dec 15, 2019

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5 out of 5

Posted by on Dec 4, 2019

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5 out of 5
Friendly desk staff and liked coffee delivery to room in am.

Posted by on Nov 21, 2019

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3 out of 5
This is a newer Omni- not a historic hotel. Although the rooms were spacious and the bed comfortable it felt a little downscale from my other Omni experiences.

Posted by on Nov 20, 2019

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5 out of 5
Had a surprise stay over in Providence. Hotel was beautiful with the balcony and room service was quick and really good. Had a great night!

Posted by on Nov 4, 2019

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About the Omni Providence Hotel

Location 1 W Exchange St, Providence, RI 02903

Renovations + Closures

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):

  • Swimming pool

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. Event space at this hotel measures 22,000 square feet (2 square meters) and includes a conference center. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Omni Providence Hotel. Parking is available for a fee. This 4-star Providence hotel is smoke free.

  • 564 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 22,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1994
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: T.F. Green Airport (PVD) (14.9 km / 9.3 mi)
  • Train station: Providence Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Providence Hotel offers 564 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Providence hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Omni Providence Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 25 per day
  • Covered valet parking fee: USD 34.00 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni Providence
  • Omni Providence Hotel Hotel
  • Omni Hotel Providence
  • Omni Providence
  • Omni Providence Hotel
  • Providence Omni
  • Providence Omni Hotel
  • Providence Westin
  • The Westin Providence Hotel Providence
  • Westin Providence
  • Omni Providence Hotel Providence
  • Omni Providence Hotel Hotel Providence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.