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Neptune, an Ash Hotel

3.5 star property
3.5-star hotel near Rhode Island Convention Center

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Photo gallery for Neptune, an Ash Hotel

Property entrance
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated
Staircase
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Brown University
    ‪19 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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3.0 out of 5, 1,024 reviews
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About the neighborhood

Providence

Heart of Providence.With a stay at this Downtown Providence hotel, you'll be steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within half a mile (1 km).

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Brown University - 19 min walk - 1.1 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪La Salle Concessions - ‬4 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪The Stable - ‬2 min walk

About this property

Neptune, an Ash Hotel

3.5-star hotel near Rhode Island Convention Center
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Omni Providence Hotel

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 2,795 reviews
$158 nightly
The price is $182
Oct 13 - Oct 14
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

How close is Neptune, an Ash Hotel to the airport?

Neptune, an Ash Hotel is 9.4 mi (14-min drive) away from the T.F. Green Airport (PVD) airport, the closest popular airport to the property.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Oct 13, 2025 start from $116.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neptune, an Ash Hotel have an airport shuttle?

Airport shuttle services are not available at Neptune, an Ash Hotel.

How close is Neptune, an Ash Hotel to the beach?

This hotel is 4.8 mi (8-min drive) from Twin Rivers Beach East and 12.7 mi (31-min drive) from Barrington Beach. Don't forget your sunscreen!

Does Neptune, an Ash Hotel offer free breakfast?

Free breakfast isn’t provided at Neptune, an Ash Hotel, but local cuisine breakfast is offered for a fee of between USD 6 and 20 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Neptune, an Ash Hotel?

No, there is no casino at this hotel, but Twin River Casino (8-min drive) is nearby.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Neptune, an Ash Hotel?

Free parking is not available at this hotel.

Does Neptune, an Ash Hotel have a pool?

Neptune, an Ash Hotel does not have a pool.

Does Neptune, an Ash Hotel have a spa?

There are no spa services available at this hotel.

How close is Neptune, an Ash Hotel to downtown Providence?

Neptune, an Ash Hotel is 0.2 mi away from Providence.

Reviews

Neptune, an Ash Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an old fashioned ambiance with all the modern features. We stayed one night and had no issues. Walking distance to everything I needed. They could have their own parking lot however but they did say that pay parking was available in their bio.
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area
Stayed 1 night in Jun 2025

6/10 Okay

Ch

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean, found someone else’s hair on bed and dirt on carpet. Corner is dusty. Facility is really old.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Disliked: Amenities, property conditions & facilities
By
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and nice hotel that was very easy to get around the city in. The hotel staff was very friendly and gave great recommendations for things to do in the city.
Stayed 4 nights in Jun 2025

8/10 Good

Jia, Johns Creek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was generally good.
Stayed 3 nights in Jun 2025

4/10 Poor

Ellen

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Tamar

Stayed 1 night in Jun 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very decent for a good night sleep. Not many amenities- nowhere to get snacks, coffee, etc. Just very basic, but the basics were quite nice! The elevator is very old-fashioned and has the metal grates on it; I thought it was awesome! Still, location was great but I expected a little more for the price we paid. Hopefully when they are done with the remodeling it will be better equipped with conveniences. Staff was amazing! I'd stay here again if I found myself in Providence, but I'd know to come better prepared.
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
I loved this older hotel and appreciated how it had been kept in great shape. My room was very quiet and the staff was very helpful. Location downtown was very convenient for dining and the airport.
Stayed 3 nights in Jun 2025

2/10 Terrible

mr michael j ayres

Disliked: Cleanliness, property conditions & facilities, room comfort
Dreadful stay. In the room opposite they were smoking (non smoking hotel) and set the alarm off in the middle of the night. The room floor was dirty. Not an enjoyable stay
Stayed 1 night in Jun 2025

8/10 Good

Max Enrique, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Kyeungsub

Traveled with family
Liked: Staff & service
Disliked: Amenities
Too small, dust in the room, too small shower booth, Karaoke underground, bars next door. But I love the coffee.
Stayed 1 night in Jun 2025

10/10 Excellent

McKenzie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Wished Coffee was available in the morning though.
Stayed 1 night in Jun 2025

8/10 Good

Colleen

Traveled with family
It is a charming boutique hotel in downtown Providence. My firsy impression i was a bit worried. The lobby area didn't feel clean, the orginal tiled floors of the historic building looked like they needed to be mopped and the hip modern navey velvet sofas could have done with a vaccum, the black enamel community table needed a wiped down with a cleaner and cloth. General house keeping for the beautifully decorated space filled with exquisitely curated collectibles, modern touches and art monographes and magzines. Thankfully all of that need care in the public space was found in our guestroom, which made for a good rest night sleep. The room was spacious and beautifully decorated with a cool modern/vintage vibe. The shower was tiny and only had a rain shower head from directly above my head making it award as i didn't need to wash my hair. I'd book another stay at the Neptune and Ash i enjoyed its sophisicated modern loft aesethetic.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

YOUNGKI, Valley Village

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dean Hotel is one of the few that will still offer to clean and straighten up you room daily. I did not necessarily need that, but I am thankful that it was offered. And, it was a pleasantly different place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness
Great property. Wish the cafe was open, but it was still amazing. Super room. Nice bedding. Great furniture. Wonderfully attentive staff
Stayed 1 night in May 2025

2/10 Terrible

Rachel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Jane

Liked: Staff & service
The room was spartan, no closet or bureau. Two hooks held 3 hangers each. No refrigerator. The only wastebasket was a little one in the bathroom. Until the maid changed the linens on the 3d morning of our stay, the was a smell of urine. The shower had a curtain that billowed into the stall, but there was a rain shower head, lots of pressure and hot water. Our first 2 nights, we had only bath towels. Hand towels came when we had maid service. The bed was very comfortable, as were the pillows. We have to apply to the City for a parking refund as there were no spots available in the lot next to the hotel after we paid. We had to pay for that lot and the nearby structure as a result.
Stayed 4 nights in May 2025

2/10 Terrible

Andrea

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My car got broken into in the parking lot where a bouncer stands outside of the hotel until 1am and they told me it’s not their lot wnd basically oh well
Stayed 1 night in May 2025