Neptune, an Ash Hotel

3.5 star property
3.5-star hotel near Amica Mutual Pavilion

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
The Guardian Suite, One King Bed  | Premium bedding, pillowtop beds, minibar, individually decorated
Interior detail
Lobby sitting area
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Providence

Heart of Providence.With a stay at this Downtown Providence hotel, you'll be steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within half a mile (1 km).

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Providence Place Mall - 3 min walk - 0.2 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Rhode Island School of Design - 10 min walk - 0.6 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪Black Sheep - ‬4 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

3.5-star hotel near Amica Mutual Pavilion
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

How close is Neptune, an Ash Hotel to the airport?

Neptune, an Ash Hotel is 10 mi (16-min drive) away from the T.F. Green Airport (PVD) airport, the closest popular airport to the property.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Mar 1, 2026 start from $171.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neptune, an Ash Hotel have an airport shuttle?

Airport shuttle services are not available at Neptune, an Ash Hotel.

How close is Neptune, an Ash Hotel to the beach?

This hotel is 4.9 mi (8-min drive) from Twin Rivers Beach East and 12.7 mi (30-min drive) from Barrington Beach. Don't forget your sunscreen!

Does Neptune, an Ash Hotel offer free breakfast?

Free breakfast isn’t provided at Neptune, an Ash Hotel, but local cuisine breakfast is offered for a fee of between USD 6 and 20 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Neptune, an Ash Hotel?

No, there is no casino at this hotel, but Twin River Casino (8-min drive) is nearby.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Neptune, an Ash Hotel?

Free parking is not available at this hotel.

Does Neptune, an Ash Hotel have a pool?

Neptune, an Ash Hotel does not have a pool.

Does Neptune, an Ash Hotel have a spa?

There are no spa services available at this hotel.

How close is Neptune, an Ash Hotel to downtown Providence?

Neptune, an Ash Hotel is 0.2 mi away from Providence.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Juana

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Clean
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, comfy, well appointed room. Friendly staff, cool speakeasy was open. Didn't get to breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super friendly and mindful!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruben, Willimantic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't do breakfast we did get coffee with that was good. The 2 bars was great we had a nice time
Stayed 1 night in Oct 2025

8/10 Good

Kellerie

Liked: Cleanliness, property conditions & facilities
Darling room and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Angelica, Denver

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean and courteous staff
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dylan was the concierge he was helpful and checking went smoothly. Take the stairs. The elevator is tiny and you get in one side and out the other which we were informed about so we stopped on the floor and nothing happened. The door is manual and the gate doesn’t stay open. It was a little unsettling. After that intro to transportation, we took the stairs. The rooms are sparse but clean and quaint. In our room : Queen room : there’s a small table and lamp. Two small chairs and a folding luggage rack. A comfortable bed. Hot water. Split bathroom and a window that opens. It’s somewhere between a hostel and a hotel. I liked it. It was comfortable and quiet. Cons: There’s no place to put anything because there aren’t any surfaces besides the bed. No usb plugs so bring a block. No desk nor drawers. No full length mirror in the room. It’s in the stairwell so…that’s a bit of a hassle. They could spring to put one on the bathroom door and it would be a big upgrade! Pros: location and charm, staff and cleanliness and price. I wouldn’t stay for more than two nights since there isn’t anywhere to put anything, but it was great for an overnight and to see a show. Make sure you know what you’re wearing and give yourself a little extra time - getting to a mirror is a challenge. It’s got history and I might stay again. Fairly priced.
Stayed 1 night in Oct 2025

6/10 Okay

Laurence

Liked: Cleanliness, staff & service
Noise from the street outside was clear as a bell. No accessible water supply, have to ask staff for a refill.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet room, great location
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Andres

Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallest room and bathroom, towels looked dirty, no parking, had to pay $42 for parking. Next time I stick to the Hilton, I wanted to try something different but I had no idea it was going to look dirty and expensive. I would never stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Bren

Stayed 1 night in Oct 2025

6/10 Okay

Grant

Traveled with partner
Weird smell in the hallway and the room. Seemed to be masked by cologne. Room was much smaller than anticipated and the bathroom sink was clogged. Shower was very small and hard to maneuver. Staff addressed concerns that they could but was not impressed with the room.
Stayed 2 nights in Oct 2025

4/10 Poor

Elise

Stayed 1 night in Oct 2025

8/10 Good

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, it had a historic, cozy feel. Only things would suggest for the room is a reading light next to the chair and a full length mirror behind the door.
Stayed 1 night in Oct 2025

6/10 Okay

Teara

This is a antique boutique hotel retrofitted with a few modern conveniences. The rugs are old but I think that's the charm. I stayed in room 212. My windows looked directly into another room. There are two bars downstairs, so naturally you can hear it a bit in the room.
Stayed 1 night in Oct 2025

8/10 Good

sophia

Stayed 2 nights in Oct 2025

6/10 Okay

Cornelius

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
More closet space
Stayed 2 nights in Oct 2025

10/10 Excellent

andris

Stayed 1 night in Oct 2025

10/10 Excellent

Julian

Stayed 1 night in Oct 2025