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Neptune, an Ash Hotel

3.5 star property
3.5-star hotel near Rhode Island Convention Center

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar
Staircase
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Providence

Heart of Providence.With a stay at this Downtown Providence hotel, you'll be steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within half a mile (1 km).

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Providence Place Mall - 3 min walk - 0.2 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Rhode Island School of Design - 10 min walk - 0.6 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Caffe Nero - ‬2 min walk
  • ‪La Salle Concessions - ‬4 min walk

About this property

Neptune, an Ash Hotel

3.5-star hotel near Rhode Island Convention Center
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Dec 3 - Dec 4
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

How close is Neptune, an Ash Hotel to the airport?

Neptune, an Ash Hotel is 9.4 mi (14-min drive) away from the T.F. Green Airport (PVD) airport, the closest popular airport to the property.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Dec 24, 2025 start from $115.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neptune, an Ash Hotel have an airport shuttle?

Airport shuttle services are not available at Neptune, an Ash Hotel.

How close is Neptune, an Ash Hotel to the beach?

This hotel is 4.8 mi (8-min drive) from Twin Rivers Beach East and 12.7 mi (31-min drive) from Barrington Beach. Don't forget your sunscreen!

Does Neptune, an Ash Hotel offer free breakfast?

Free breakfast isn’t provided at Neptune, an Ash Hotel, but local cuisine breakfast is offered for a fee of between USD 6 and 20 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Neptune, an Ash Hotel?

No, there is no casino at this hotel, but Twin River Casino (8-min drive) is nearby.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Neptune, an Ash Hotel?

Free parking is not available at this hotel.

Does Neptune, an Ash Hotel have a pool?

Neptune, an Ash Hotel does not have a pool.

Does Neptune, an Ash Hotel have a spa?

There are no spa services available at this hotel.

How close is Neptune, an Ash Hotel to downtown Providence?

Neptune, an Ash Hotel is 0.2 mi away from Providence.

Reviews

Neptune, an Ash Hotel Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 1011 reviews
Rating 8 - Good. 258 out of 1011 reviews
Rating 6 - Okay. 138 out of 1011 reviews
Rating 4 - Poor. 83 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

andrea

Stayed 3 nights in Aug 2025

10/10 Excellent

Shanelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still can’t get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy, WEST STOCKBRIDGE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was confusing. U can park in lot beside the hotel but u must go itno lobby to click the qr code to get the 438 a night rate, If not it is over $200 tpo park in that lot overnight if you just use the kiosk at the lot.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrycja

Liked: Staff & service
Haley at the front desk was very nice. Appreciated the late checkout and holding our luggage Room was average. The bathroom fan and 1 of the bathroom lights were broken. Mattress was alright The karaoke bar was extremely loud. It didn’t affect my room, but I heard other guests saying they could hear it in their room Wish they had a vending machine with water or a water fountain. Felt pretty dehydrated when coming back late at night
Stayed 2 nights in Aug 2025

4/10 Poor

Anderson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to use the trick of blasting the AC to hide the unpleasant mildew and public bathroom smell in the room. Only 1 front desk attendant was truly pleasant/helpful others were very dismissive. Also, booking said free parking arrived to have to pay $38 a night. Would not recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Ning, LEWISTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying here! It's conveniently located with lots of dining and shopping options nearby. Brown, RISD, museums, more dining, and more shopping are a short walk away, as well as the river and multiple bridges. Except for the coffee shop being unexpectedly closed one morning, the service and staff were great. I'd definitely come back for yet another stay! (P.S. There's definitely weekend noise, but I'm a night owl so I didn't mind too much, since it stopped before I went to bed.)
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Rustic building
Stayed 1 night in Aug 2025

10/10 Excellent

Liam

Stayed 2 nights in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right in providence

Unique boutique hotel. Quaint and perfectly located. Good for the price also
Stayed 1 night in Aug 2025

6/10 Okay

Salena

Liked: Staff & service
Disliked: Amenities
Bed was uncomfortable very dusty. The floor not clean the shower was so small you couldn’t turn around in it. The ladies at the front desk were amazing though very sweet great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Raum Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

david

Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune Review

Front desk and service staff are amazing here. 100 out of 10. Recommend to everyone.
Stayed 2 nights in Aug 2025

8/10 Good

Angel

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Clean property and comfortable beds. Really great pet friendly hotel with an awesome bar.
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Location is perfect to walk all downtown
Stayed 7 nights in Aug 2025

10/10 Excellent

Kristina

Stayed 1 night in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Providence Cool - especially when it's fully up an

This was a late booking (a week before) and wanted to be central. It was in the middle of a rebrand so was a little tricky to find as outside it says The Dean. Parking was in an adjacent city lot ($40 with hotel). Hotel is small with a cool vibe. The check in guy was helpful and helped us navigate the old fashioned lift. There is a lobby area with a coffee shop but this was only open for a couple of hours in the morning and just serves coffee. The bar was being refurbished and looked very cool. The place has a history and you definitely get a vibe! The room was a very pleasant surprise - modern, clean design with thought to the style. Great bathroom and shower. All in all an interesting discovery if you want to be downtown.
Bedroom
Bedroom
Bathroom
Outside
Stayed 1 night in Aug 2025

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but safe and quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Fun designed place, dark room

Fun building furnishings. Newly renovated bath, etc. The Desk staff were gracious and helpful. Our room was very dark, the windows look to a brick wall and the indoor lighting was minimal. Had a small TV at far end of a 20ft room. We werent there to watch TV but still. No fridge in the room . I have VIP status = allotted a free drink yet they declined to tell us the bar was closed for renovation. We did get a nice coffee @ coffee bar there in the a.m.Central location, so overall a nice place, Just ask for a room facing the street, and bring a cooler if u need for drinks or snacks
Stayed 1 night in Aug 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ana, Davie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were very small. No phone in the rooms and the coffee shop inside the hotel had a very limited menu.
Stayed 2 nights in Jul 2025

6/10 Okay

Joanne

Traveled with partner
Liked: Cleanliness
Small room, difficult elevator to open, few amenities, no mini bar, food or in room coffee, no cafe, parking is expensive, tiny bathroom & shower. Room decor was fine, bed comfy, bar was nice. The karoke place downstairs was loud and awful. Would not stay here again.
Stayed 2 nights in Aug 2025