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Hotel Bardo

5.0 star property
5-star luxury hotel near Tulum Mayan Ruins

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Photo gallery for Hotel Bardo

Outdoor pool
Deluxe Cabin | Premium bedding, down comforters, pillowtop beds, minibar
Garden
Deluxe Villa | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, hot stone massages, deep-tissue massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Gran Cenote
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪9 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪42 min drive‬

Room options

View all photos for Deluxe Cabin

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Tulum City Center stay.Your stay at this Tulum City Center hotel places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 5 min drive - 2.6 miles
  • Gran Cenote - 6 min drive - 3.7 miles
  • Tulum Mayan Ruins - 9 min drive - 3.5 miles
  • Tulum Beach - 12 min drive - 3.9 miles
  • Playa Paraiso - 19 min drive - 5.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪Asian Bodega - ‬8 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪Fondo de Bikini - ‬12 min walk

About this property

Hotel Bardo

5-star luxury hotel near Tulum Mayan Ruins
Hotel Bardo offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel Bardo. Self parking is free.

This 5-star Tulum hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Hotel Bardo offers 30 air-conditioned accommodations with private pools and private plunge pools. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Languages

English, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:30 AM for a fee: USD 28.10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Private plunge pool

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 28.10 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

How close is Hotel Bardo to the airport?

Hotel Bardo is 24.3 mi (42-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Bardo?

As of May 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Bardo on May 17, 2025 start from $270.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Bardo have an airport shuttle?

Airport shuttle services are not available at Hotel Bardo.

How close is Hotel Bardo to the beach?

This hotel is 3.9 mi (12-min drive) from Tulum Beach and 5 mi (19-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Bardo offer free breakfast?

Free breakfast isn’t provided at Hotel Bardo, but continental breakfast is offered for a fee of USD 28.10 per person. It's available every day from 9:00 AM to 11:30 AM.

Is there a casino at Hotel Bardo?

No, there is no casino at this hotel.

What time is check-in at Hotel Bardo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Bardo?

This hotel offers free self parking.

Does Hotel Bardo have a pool?

Hotel Bardo features an outdoor pool.

Does Hotel Bardo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Bardo have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is Hotel Bardo to downtown Tulum?

Hotel Bardo is 0.7 mi away from Tulum.

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 323 out of 385 reviews
Rating 8 - Good. 35 out of 385 reviews
Rating 6 - Okay. 15 out of 385 reviews
Rating 4 - Poor. 4 out of 385 reviews
Rating 2 - Terrible. 8 out of 385 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pools would be nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were absolutely amazing! They were so friendly and professional, and they really made us feel at home. The hotel itself is gorgeous - it’s like stepping into a real-life paradise!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance in the Jungle

Hotel Bardo is truly a gem! The landscape design, lush foliage, and inventive pools create an almost magical atmosphere—tranquil, immersive, and beautifully designed. The rooms are luxurious and chic, blending modern comfort with a serene, nature-inspired aesthetic. Many reviews mention that the hotel isn’t close to the beach, and that’s true—it’s about a 15-minute drive to the shoreline and a bit longer to the hotel zone. If your main priority is being on the beach, you may find yourself spending a lot of time in transit and paying for parking and beach club access. However, if you’re looking for a unique, relaxing stay with stunning architecture, incredible pools, and an overall dreamy ambiance, Bardo is absolutely worth it. The staff is warm and attentive, and the hotel offers great classes and activities to enhance the experience. I plan to return to Tulum and would love to stay at Bardo for 1-2 nights before moving to the beach for the remainder of my trip. Also, note that Bardo has a sister property right next door with another pool and restaurant that guests can use—we didn’t realize this at first! Additionally, their other sister property, Milam, might be an even better fit for some travelers, as it offers reciprocal access to classes and a slightly different vibe—definitely worth looking into before booking. Overall, Hotel Bardo is an outstanding choice for those seeking a peaceful, design-forward retreat in Tulum. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chaka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great esthetics. The staff was so pleased and courteous. I definitely recommend and rate a 10/10
Stayed 3 nights in Jan 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were very nice and helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Stayed 3 nights in Jan 2025

10/10 Excellent

Rov

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties aesthetic is Awe-Inspiring. There's a minimalist rustic feeling in the selection of the room's decorum. The place felt like we were in a remote retreat as we rearly heard or saw anyone from our room, besides the clamming yoga music at times and birds in early morning. There were staff keeping things clean and always close at it at hand. We did the spa experience and it was super relaxing. Although the property is located near the heart of the city, this very much feels like a private village. The pool is absolutely beautiful. And there are several little details hidden all over the place, that made it feel like a community.
Stayed 2 nights in Jan 2025

10/10 Excellent

Norma

Stayed 3 nights in Jan 2025

10/10 Excellent

Nellysa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice place to relaxed. Im very satisfied and pleased with my stay in general. 5stars
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher Neal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardo was fantastic and made our first trip to Tulum really memorable. Amazing service (thank you Fernando for taking care of us!), great food at the restaurant, and a beautiful property villas. Highly recommend this to anyone, whether it’s your first time exploring Tulum or the hundredth time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
Stayed 5 nights in Nov 2024

6/10 Okay

Jahnasia Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice very much for the aesthetics the food is a 6/10 you’re better off going off the property and this is not all inclusive so have your coins ready everything costs and try to fly into Tulum or playa del Carmen instead of Cozumel
Stayed 2 nights in Nov 2024

10/10 Excellent

Brianne Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous!! The facilities are impeccable and very new. The ambiance and decor are beautiful, the food is truly spectacular and the service is amazing. It is very close to town but not in it so you get the privacy and quiet within a 5 min drive from the shopping and dinning of Tulum. We LOVED it and recommend it 100%.
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the privacy of our room, the interior design, and the outdoor shower. The staff was consistently attentive and courteous.
Stayed 9 nights in Oct 2024

10/10 Excellent

Elisa

Traveled with partner
This was the most amazing hotel stay we have had In a long time. My wife and I went for our 10 year anniversary and the staff was amazing from booking our car service to and from dinners to booking our excursions. They even played the World Series for us to watch we had to most amazing and relaxing time the drinks were excellent and so was the food. We will be back soon.
Stayed 3 nights in Oct 2024

8/10 Good

Mi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil and peaceful hotel

Hotel Bardo offers a unique blend of luxury and tranquility, making it a favorite among travelers seeking a serene getaway. The hotel is celebrated for its stylish, minimalist design and focus on wellness. The rooms are spacious, elegantly furnished, and come with private pools and outdoor areas, offering a sense of privacy and intimacy. The swimming pool is serene and luxurious design, seamlessly blending with the hotel's tranquil atmosphere. Surrounded by lush greenery, the pool area offers a peaceful retreat where guests can unwind. The service is attentive and there are yoga and meditation classes, which complement the peaceful environment. The hotel is a three-minute drive from downtown and about 15 minutes from the beach. It's a convenient location, especially if you rent a car.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely for the grown and sexy, very calm relaxing environment.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful property I’ve ever been too. Can’t wait to come back and enjoy the incredible amenities and serene atmosphere. Staff went above and beyond at every turn.
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Especially my guy Jay and Leo. Great staff members. Made my experience alllll worth it!
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff, and conventionally located to downtown and Tulum beach.
Stayed 4 nights in Aug 2024