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Quest Townsville on Eyre

4.5 star property
4.5-star luxury hotel near Strand Park

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Photo gallery for Quest Townsville on Eyre

Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
Executive Apartment, 1 Bedroom | Living area | 42-inch LED TV with digital channels, TV
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
19-21 Leichhardt Street, North Ward, QLD, 4810
  • Place, The Strand Beach
    ‪3 min walk‬
  • Place, Strand Park
    ‪10 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 980 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

42-inch LED TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio (Studio Apartment)

Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout drapes

Standard Studio (Studio Apartment)

9.8 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Townsville

Oceanside stay.With a stay at this North Ward hotel, you'll be within half a mile (1 km) of Strand Park and 2 miles (3 km) of Castle Hill. Also, Magnetic Island Ferry Terminal is within 2 miles (3 km) and Cluden Racecourse is within 6 miles (10 km).

What's nearby

  • The Strand Beach - 3 min walk - 0.2 miles
  • Queens Gardens - 5 min walk - 0.3 miles
  • Strand Waterpark - 7 min walk - 0.4 miles
  • Strand Park - 10 min walk - 0.5 miles
  • Magnetic Island Ferry Terminal - 15 min walk - 0.8 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 12 min drive

Restaurants

  • ‪Cafe Spuntino - ‬11 min walk
  • ‪Tobruk Kiosk - ‬9 min walk
  • ‪Seaview Hotel - ‬6 min walk
  • ‪Watermark Townsville - ‬10 min walk
  • ‪Juliette's - ‬5 min walk

About this property

Quest Townsville on Eyre

4.5-star luxury hotel near Strand Park
Quest Townsville on Eyre offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Townsville on Eyre also features barbecue grills, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • 2 buildings
  • 872 sq ft of conference space
  • 81 sq m of conference space
  • Built in 2014
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
Quest Townsville on Eyre offers 85 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Hotel Grand Chancellor Townsville
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4.3 out of 5, Excellent, 1,002 reviews
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The price is $140
Mar 22 - Mar 23
Total with taxes and fees
Hotel Grand Chancellor Townsville

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (AUD 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Covered self parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Townsville Eyre Apartment
Quest Eyre Apartment
Quest Townsville Eyre
Quest Eyre
Quest Townsville on Eyre
Quest Townsville on Eyre Hotel
Quest Townsville on Eyre North Ward
Quest Townsville on Eyre Hotel North Ward

Frequently asked questions

How close is Quest Townsville on Eyre to the airport?

Quest Townsville on Eyre is 3.8 mi (12-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Townsville on Eyre?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Quest Townsville on Eyre on Mar 29, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Townsville on Eyre have an airport shuttle?

Quest Townsville on Eyre offers an airport shuttle 24 hours a day, for a charge of AUD 15 per person, one-way.

How close is Quest Townsville on Eyre to the beach?

This hotel is a short 5-minute walk from The Strand Beach and 13.3 mi (150-min drive) from Horseshoe Bay Beach. Don't forget your sunscreen!

Does Quest Townsville on Eyre offer free breakfast?

Free breakfast isn’t provided at Quest Townsville on Eyre, but cooked-to-order breakfast is offered for a fee of between AUD 10 and 25 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Quest Townsville on Eyre?

No, there is no casino at this hotel.

What time is check-in at Quest Townsville on Eyre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Quest Townsville on Eyre?

Free parking is not available at this hotel. Self parking is available for AUD 15 per night.

Does Quest Townsville on Eyre have a pool?

Quest Townsville on Eyre features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Quest Townsville on Eyre have a spa?

There are no spa services available at this hotel.

How close is Quest Townsville on Eyre to downtown Townsville?

Quest Townsville on Eyre is 0.4 mi away from Townsville.

Quest Townsville on Eyre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 287 reviews
Rating 8 - Good. 91 out of 287 reviews
Rating 6 - Okay. 25 out of 287 reviews
Rating 4 - Poor. 6 out of 287 reviews
Rating 2 - Terrible. 4 out of 287 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Carl

Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick and easy and very nice and comfortable rooms
Stayed 1 night in Aug 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air-conditioner settings couldn't be changed to cold only. When temperature outside dropped under 19 degrees the heaters kicked in and it was so hot we couldnt sleep
Stayed 1 night in Aug 2025

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service
Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Guy A

Traveled with group
Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Stayed 2 nights in May 2025

6/10 Okay

Bradd

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dishwasher was broken before our stay and was not fixed during our stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.
Stayed 1 night in Jan 2025

8/10 Good

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Stayed 4 nights in Jan 2025

8/10 Good

Stewart, BLACK RIVER

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quiet.
Stayed 2 nights in Nov 2024

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Stayed 4 nights in Oct 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ollie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great location
Stayed 2 nights in Sep 2024