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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
3.5-star golf hotel near Gold Coast Convention and Exhibition Centre

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Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Relax by the pool surrounded by lush greenery and lounge chairs.
Enjoy socializing and dining at our bar, featuring multiple screens and comfortable seating.
Welcome to Mermaid Waters Hotel, where a modern design and sheltered entrance await.
Welcome to our hotel, where a beautiful entrance sets the tone for a relaxing stay, surrounded by lush greenery and convenient parking.
Relax on the balcony with a view of the pool area, surrounded by palm trees and a well-maintained lawn.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • The Oasis
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Accessible Studio King

Accessible Studio King | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Accessible Studio King

9.2 out of 10
Wonderful
(7 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mermaid Suite

Mermaid Suite | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Twin Queen

Studio Twin Queen | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Twin Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Family

9.2 out of 10
Wonderful
(12 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio King

Studio King | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio King

9.2 out of 10
Wonderful
(57 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Family Spa

9.4 out of 10
Exceptional
(3 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Gold Coast

Mermaid Waters stay.Your stay at this Mermaid Waters hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and The Oasis. Also, The Star Gold Coast is within 3 miles (5 km) and SkyPoint Observation Deck is within 6 miles (10 km).

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 0.9 miles
  • The Star Gold Coast - 3 min drive - 1.5 miles
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 1.7 miles
  • The Oasis - 4 min drive - 1.7 miles
  • Cavill Avenue - 8 min drive - 3.8 miles

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star golf hotel near Gold Coast Convention and Exhibition Centre
Mermaid Waters Hotel by Nightcap Plus offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Guest accommodations at Mermaid Waters Hotel by Nightcap Plus offer safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

How close is Mermaid Waters Hotel by Nightcap Plus to the airport?

Mermaid Waters Hotel by Nightcap Plus is 15.2 mi (27-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Mermaid Waters Hotel by Nightcap Plus have an airport shuttle?

Airport shuttle services are not available at Mermaid Waters Hotel by Nightcap Plus.

How close is Mermaid Waters Hotel by Nightcap Plus to the beach?

This hotel is 4.3 mi (12-min drive) from Surfers Paradise Beach and 15.5 mi (28-min drive) from Kirra Beach. Don't forget your sunscreen!

Does Mermaid Waters Hotel by Nightcap Plus offer free breakfast?

Mermaid Waters Hotel by Nightcap Plus offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Mermaid Waters Hotel by Nightcap Plus?

No, there is no casino at this hotel, but The Star Gold Coast (3-min drive) is nearby.

What time is check-in at Mermaid Waters Hotel by Nightcap Plus?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Mermaid Waters Hotel by Nightcap Plus?

This hotel offers free self parking.

Does Mermaid Waters Hotel by Nightcap Plus have a pool?

Mermaid Waters Hotel by Nightcap Plus features an outdoor pool.

Does Mermaid Waters Hotel by Nightcap Plus have a restaurant?

Mermaid Waters Hotel by Nightcap Plus is home to Brasserie, which features al fresco dining.

Does Mermaid Waters Hotel by Nightcap Plus have a spa?

There are no spa services available at this hotel.

How close is Mermaid Waters Hotel by Nightcap Plus to downtown Gold Coast?

Mermaid Waters Hotel by Nightcap Plus is 2.1 mi away from Gold Coast.

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1008 reviews
Rating 8 - Good. 357 out of 1008 reviews
Rating 6 - Okay. 81 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pao-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Stayed 1 night in Apr 2025

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guests were smoking in the stairwells

I was a little annoyed to see another guest smoking in the stairwell which the smell lingered into the floor of the hotel rooms. I called reception twice because it also was coming through the split system which I believe wherever the outdoor units are kept someone was smoking near those as well as the termite smoke smell was lingering in our room
Stayed 1 night in Apr 2025

10/10 Excellent

harpreet

Very Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Anntain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2025

2/10 Terrible

Tina

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

JR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Audrey

Stayed 1 night in Mar 2025

10/10 Excellent

Ann-Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean room excellent buffet breakfast - we will definitely return
Stayed 1 night in Mar 2025

6/10 Okay

Deshni

Liked: Cleanliness, staff & service
Overpriced. Poor connectvity. TV didn't work. Staff were friendly
Stayed 1 night in Mar 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, room comfort
A very friendly, warm welcome by young receptionists was beaut ! …. Thank you ! We will be back , great Reno underway ; nice breakfast included , thanks chef !
Pool view as asked 👌 .
Stayed 1 night in Mar 2025

8/10 Good

Zenita

Stayed 1 night in Feb 2025

10/10 Excellent

Nusrat

Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Danny, camillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from check in to the breakfast staff.the room was clean newish no fuss,bed was comfy.it was very quite our room backed onto the rear car park and was easy to access our car in secure parking.the breakfast complimentary was fresh with lots of choices .it has a resturant and pokies venue attached to it and was open till 4am serving drinks.
Stayed 3 nights in Feb 2025

4/10 Poor

Nicole

Stayed 1 night in Feb 2025

10/10 Excellent

Howard, Highgate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; excellent bistro; breakfast included; friendly & helpful staff; excellent room. Need a car to get to main attractions.
Stayed 1 night in Feb 2025

10/10 Excellent

Sairose

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with quick check in and great choice for breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Erena

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff Good breakfast Noisy and leaky fridge
Stayed 3 nights in Feb 2025

8/10 Good

Anselm-Zixton, West Kempsey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and very hospitable place.
Stayed 2 nights in Jan 2025

8/10 Good

GABRIEL, Bowen Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option when you visit the Gold Coast for a weekend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel looks amazing and the rooms, food and custom service are all amazing. I would definitely recommend it.
Stayed 2 nights in Jan 2025

8/10 Good

Krystle

Traveled with family and small children
Liked: Staff & service
Free breakfast was good and convenient to have. Room and stay were pleasant. Netflix not working for the duration of our stay despite asking staff to look into it several times. More attention to detail could be taken in the bathrooms with the daily tidying/cleaning.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was excellent anf that was taking into account some ongoing renovations during our stay. Rooms were clean and tidy and good facilities thoughout with an onsite bar and restaurant abd the included breakfasts were also excellent. However, it was the friendliness of the staff that was most pleasing.
Stayed 8 nights in Jan 2025