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Aparthotel

Phoenician Resort

4.0 star property
Family-friendly 4-star aparthotel near Surfers Paradise Beach

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Photo gallery for Phoenician Resort

Property grounds
Exterior detail
Reception
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Dryer
  • Hot Tub
  • Washer

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

City center retreat .Within a 10-minute walk of this Broadbeach aparthotel, you'll find Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Surfers Paradise Beach and Cavill Avenue are also within 3 miles (5 km).
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What's nearby

  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • The Oasis - 3 min walk - 0.2 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre - 12 min walk - 0.7 miles
  • Cavill Avenue - 4 min drive - 2.2 miles

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly 4-star aparthotel near Surfers Paradise Beach
Phoenician Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

  • 80 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Languages

English

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

How close is Phoenician Resort to the airport?

Phoenician Resort is 11.9 mi (19-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Phoenician Resort have an airport shuttle?

Airport shuttle services are not available at Phoenician Resort.

How close is Phoenician Resort to the beach?

This aparthotel is a short 5-minute walk from Broadbeach Beach and 7-minute walk from Kurrawa Beach. Don't forget your sunscreen!

Does Phoenician Resort offer free breakfast?

Phoenician Resort does not offer free breakfast.

Is there a casino at Phoenician Resort?

No, there is no casino at this aparthotel, but The Star Gold Coast (7-min walk) is nearby.

What time is check-in at Phoenician Resort?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Phoenician Resort?

This aparthotel offers free self parking.

Does Phoenician Resort have a pool?

Phoenician Resort features an indoor pool, an outdoor pool, and a children's pool.

Does Phoenician Resort have a spa?

There are no spa services available at this aparthotel.

How close is Phoenician Resort to downtown Gold Coast?

Phoenician Resort is 0.8 mi away from Gold Coast.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1110 reviews
Rating 8 - Good. 392 out of 1110 reviews
Rating 6 - Okay. 98 out of 1110 reviews
Rating 4 - Poor. 24 out of 1110 reviews
Rating 2 - Terrible. 11 out of 1110 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Satbir

Liked: Room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
The overall complex was good but the apartment was in need of a freshening up. The light in the bedroom didn’t work and the AC was temperamental and not easy to use. Amenities provided were very basic and somewhat limited. Apart from that, everything else was fine.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to restaurants/supermarkets and tram location
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed during the cyclone and whilst we couldn’t do much outside the staff couldn’t do enough to make our stay as enjoyable as possible. Would definitely stay there again
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason, Robina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very nice and checkin easy. Apartment was clean and tidy had everything we needed with small children through to teenagers. The pool area was clean and tidy and was a very decent size. Public transport nearby, walk to supermarket and beach and a large variety of restaurants and cafes for dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All professional!!!
Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Traveled with partner
Liked: Amenities
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wayne Desmond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Phoenician is centrally located in Broadbeach - very close to restaurants, transport, shopping centre and a short stroll to the beach. The staff are great and easy to deal with.
Stayed 7 nights in Feb 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Anilyn

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property needs a paint & out dated couch.
Stayed 7 nights in Feb 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, room comfort

Tina Turner family

Fantastic stay room perfect but the too hard
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, clean, pool area fantastic
Stayed 3 nights in Feb 2025

10/10 Excellent

Sapela

Liked: Cleanliness, room comfort

5 th time staying in there Handy to everything

Stayed 3 nights in Feb 2025

6/10 Okay

Karen

have stayed a few times here and we really love the convenience of where it’s located. for the price it’s okay, but needs a bit of TLC
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Feb 2025

10/10 Excellent

Shazlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! Will be back again
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Extremely noisy otherwise coul not fault
Stayed 4 nights in Jan 2025

10/10 Excellent

Leigha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception ladies were lovely and funny!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, safe and secure especially after hours. The apartment was clean and well fitted out with excellent air-conditioning and plenty of room on the balcony. We were within easy walking distance to shops, restaurants a supermarket and the beach. A 2 minute walk to the tram and 600m from the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Great place to stay, central to everything.

PROS Staff are super friendly and helpful. Central to Oasis shopping centre, including Woolworths, boutiques, gym,chemists, bakery, hairdresser,etc Restaurants and Main Street are underneath the apartments on ground floor. Great swimming pool, indoor and out, indoor large spa. Tramstop 5 min walk. Rooms vary (as all individually furnished), but plenty of room in 1 bed apartment. Free basement parking. Easy walk to casino. CONS Not all have king bed, some have queen. Loud noisy cars seem to cruise around the block, which are really loud. Noise and music/singing from restaurants at night, but usually goes quiet about 10. Depending on which apartment you’re in, there is a construction site in a nearby street that starts early and at the moment are excavating, so dump trucks use the road.
Stayed 9 nights in Jan 2025