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Best Western Toluca

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Toluca

Lobby
Standard Room, 2 Double Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi
Reception
Exterior
Suite, 1 King Bed, Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355
  • Place, Cyberbox
    ‪19 min walk‬
  • Place, Nemesio Díez Stadium
    ‪20 min drive‬
  • Place, The Cosmovitral
    ‪22 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Alarm Clock, Cable Tv, Telephone

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Hairdryer, Coffee Maker, Telephone, Cable Tv, Work Desk, Safe

  • Sleeps 2
  • Free WiFi

2 Double Beds, Non-Smoking, Hairdryer, Coffee Maker, Alarm Clock, Cable Tv, Telephone

  • Sleeps 4
  • Free WiFi

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Exterior

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4.4 out of 5, Excellent, 939 reviews
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The price is $89
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About the neighborhood

Zinacantepec

In Zinacantepec .You'll find Cyberbox and Monterrey Institute of Technology and Higher Education within 3 miles (5 km) of this hotel. Salón Imperial and Mexiquense Cultural Center are also within 6 miles (10 km).

What's nearby

  • Cyberbox - 19 min walk - 1.0 mile
  • Nemesio Díez Stadium - 20 min drive - 4.7 miles
  • The Cosmovitral - 22 min drive - 6.6 miles
  • Centro Dinámico Pegaso - 45 min drive - 25.9 miles
  • Nevado de Toluca National Park - 48 min drive - 9.4 miles

Getting around

  • Zinacantepec Station - 8 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 38 min drive

Restaurants

  • ‪La Tradición - ‬6 min walk
  • ‪El Dorado - ‬3 min walk
  • ‪Mariscos "Los Delfines - ‬12 min walk
  • ‪La Calle De Los Mariscos - ‬11 min walk
  • ‪La Crepa Café - ‬15 min walk

About this property

Best Western Toluca

3-star guestrooms with free WiFi
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business center and meeting rooms are available. A fitness center, a vending machine, and multilingual staff are also featured at Best Western Toluca. An area shuttle within 10 km is available for a fee. Self parking is free.

This 3-star Zinacantepec hotel is smoke free.

  • 37 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Toluca offers 37 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Zinacantepec hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 10 km
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Toluca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

How close is Best Western Toluca to the airport?

Best Western Toluca is 16.5 mi (38-min drive) away from the Toluca, Estado de Mexico (TLC-Toluca Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Toluca?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Best Western Toluca on Jun 16, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Toluca have an airport shuttle?

Airport shuttle services are not available at Best Western Toluca.

Does Best Western Toluca offer free breakfast?

Yes, Best Western Toluca offers free breakfast.

Is there a casino at Best Western Toluca?

No, there is no casino at this hotel.

What time is check-in at Best Western Toluca?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Toluca?

This hotel offers free self parking.

Does Best Western Toluca have a pool?

Best Western Toluca does not have a pool.

Does Best Western Toluca have a restaurant?

Best Western Toluca is home to Los Arcos, which features Mexican cuisine.

Does Best Western Toluca have a spa?

There are no spa services available at this hotel.

How close is Best Western Toluca to downtown Zinacantepec?

Best Western Toluca is 7.2 mi away from Zinacantepec.

Best Western Toluca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 106 out of 300 reviews
Rating 8 - Good. 82 out of 300 reviews
Rating 6 - Okay. 62 out of 300 reviews
Rating 4 - Poor. 21 out of 300 reviews
Rating 2 - Terrible. 29 out of 300 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lication woth various dining options within walking distance. Staff was friendly and the rooms were clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyed our stay and we will be back.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything was. Beautiful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and clean
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel but need up keeping in the room
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was very nice. However we had problems with the security box and to change rooms Then in the other room there was no hot water and there was no hot water. The employees were very kind and every thing was very clean.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Montserrat

The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Location convenient they nees a little Too. Up. Old and short bathroom .
Verified

8/10 Good

Orlando

Liked: Staff & service, property conditions & facilities
They should install a vending machine
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reajustar la rrvadrray
Stayed 1 night in May 2024
Verified

6/10 Okay

Juan Carlos

Disliked: Amenities, property conditions & facilities
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Norma

Disliked: Property conditions & facilities, room comfort

Hotel needs some upgrades.

The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, bien arreglada, camas cómodas, personal con buena disposición
Stayed 1 night in Feb 2026
Verified

8/10 Good

juan carlos

Liked: Cleanliness, amenities, property conditions & facilities
Limpio muy bien todo
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Fumigar ya que había arañas en la habitación
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jose Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Faltaban focos en el baño Agua fria Sin papel de baño
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno fue a la carta y muy buen servicio, la habitacion bien, si habia mucho lugar en el estacionamiento
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lilia

Liked: Cleanliness, property conditions & facilities
Buena atención pero nada destacado, en la habitación tenian cafetera pero no café, el personal educado pero no daban ni una palabra de más. No probamos el desayuno.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pero pedí apoyo con factura y no me la Dieron
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Miguel

Disliked: Amenities
El lugar está de medio pelo. El servicio, la cama y demás instalaciones bastante regular. Lo bueno fue el desayuno.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Rosa María

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Las instalaciones son antiguas, en general el servicio es bueno. El personal muy amable. Más nuestra recamarera.!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Sandra Luz

Liked: Cleanliness, staff & service
Llegamos al hotel entre 9:15 y 9:30 y no estaba la recepcionista en su lugar, tuvimos que andarla buscando por todo el hotel y tardamos en encontrarla La llave que nos dió para abrir el cuarto no sirvió y tuvimos que regresar a recepción para que me dieran otra y la activara correctamente Fue muy molesta esta situación Sin embargo la mesera del desayuno del día de hoy 2 de noviembre nos atendió excelente
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Faltan la habilitación era súper pequeña y sucia ! El baño tenía moho y el estacionamiento estaba inundado
Stayed 1 night in Sep 2025

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